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between department store and drug store eye shadows.
Entering the cosmetics area of a Macy’s Department store can be a bit overwhelming to the fledgling shopper. For someone who has never experienced this it can be a bit like Alice tumbling down the rabbit hole. The first thing that happens is she is immediately met with the aroma which appears to be a magnificent blend of flowers, fruits and spices. It’s a clean, crisp scent but somehow after only a moment she finds herself almost gasping for air, eyes watering, wondering if she can climb back up the way she came. The trail splits and forks, divided to clearly showcase the vast array of high-end cosmetic brands that sparkle brightly
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First Case Analysis: Massengill’s Department Store
1. I believe that Marv Heimler’s approach to the way he turned the company around was through the individualism approach. He came into the company and turned it back into what it used to be but he didn’t care for what happened to his employees. He wanted to fire up to 1000 workers that had been loyal to his company and had worked hard for the position they were. He had done a good job and had gotten financial compensation of one million dollars and a two-year contract extension. In the book, it said that this approach leads to honesty and integrity because that is what works out best in the long run, and that’s exactly what Mr
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AJ Davis, a large department store chain, has enlisted my company to help them find out more about their customers who shop using credit. A sample of 50 credit customers were selected based on five variables which included location, income, size, years, and credit balance.
Location (Rural, Urban, Suburban)
Income (in $1,000s)
Size (Household Size)
Years (Number of Years That the Customer Has Lived in the Current Location)
Credit Balance (The Customers Current Credit Card Balance on the Store’s Credit Card)
We will take a look at three different variables at this time.
The location variable has three subcategories which include rural, urban, and suburban
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9.0 Reference List
1. Statistics for Business and Economics for DeVry University [VitalSouce bookshelf version]. Retrieved from http://devry.vitalsource.com/books/9781256646754/id/ch01
2. Rumsey, D. J. (2011, May). How to interpret a statistical bar graph. Retrieved from http://www.dummies.com/how-to/content/how-to-interpret-a-statistical-bar-graph.html
Statistical Report for
AJ DAVIS DEPARTMENT CHAIN STORE
By Evangeline Chong
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Cost of sale for Department store 3
Cost of sale for Department store 3
Cost of sale for Department store 2
Cost of sale for Department store 2
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Case Analyses: Planning
Base on the environmental data given there are several factors in the environment that might make it difficult for Tanglewood to fill their vacancies in the future. One of the factor include qualified workers unwilling to work because of long hours, low pay, conflict with other employees, and long waiting period to move up the hierarchy. Expansions in the professional and managerial sectors of the labor market may also be another factor in the environment that might make it difficult for Tanglewood to fill their vacancies in the future. There will be shortages for Store associate, Shift leader, Department manager, Assistant store manager, and Store manager
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Organization Overview and Mission
Tanglewood is a chain of general retail stores featuring items such as clothing, appliances, electronics, and home decor. The company operates in the moderate price niche, targeting middle- and upper-income customers. Tanglewood’s strategic distinction is an “outdoors” theme, with a large camping and outdoor living section in every store. The store also distinguishes itself by its simple, elegant, and uncluttered design concepts for the store and their in-house products.
The company’s mission statement is:
Tanglewood will be the best department store for customers seeking quality, durability, and value for all aspects of their active
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lose Doug Cummins’s informal style and “serve the customer” attitude.
The current structure created a couple of problems for C&C Grocery Stores. One of the biggest problems I noticed is that there was no support or cohesion within the managers and district supervisors. Each department manager seemed to be fighting for territory against the other department managers within the store. Almost like gangsters fighting for the same neighborhood. Instead they should have more horizontal communication to help one another. After all, they do work for the same company. The store managers were hungry to learn and improve their management skills, but they had nobody to train them. The district
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1.0 IDENTIFY PROBLEM
The problem that the Lancer Gallery facing is, whether they want to remain as a seller of authentic artifacts or accept the offer from the mass merchandise department store chain in wish they want to market the lancer gallery artifact.
2.0 ENUMERATE PROBLEM
The lancer gallery is among a few suppliers that exist in the market that supply the only authentic product. The controllable factor that they are facing is, in the term of product itself where they are facing the problem to get the authentic artifacts. The difficulty to get the authentic products has force them to do
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services in following years.
Based on the experiences and the feedbacks; in regard to the changing preferences of people in tune with culture, customs, traditions and income. They found that niche existed in the market for big store formats such as hypermarkets and subsequently opened the first HyperCITY store in Malad, Mumbai in 2006.
Hypermarkets typically have business models focusing on high-volume, low-margin sales. It is a superstore combining a supermarket and a department store. The result is an expansive retail facility carrying a wide range of products under one roof
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Retail Marketing Investigation
MKT236 Retail Marketing: Assessment 1
Word Count: 2789
The aim of this report is to examine the characteristics of merchandise assortment and store design within two retail companies to identify constituents that can have a negative and positive influence on the stores. Apparel department of two discount department stores were selected and observed in the constituents that create their merchandise assortment and store design. Apparel departments of Target and Big W at Fountain Gate in Victoria, Australia were selected as locale of study.
The report consists of two sections. The theoretical study section is based
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Memo of Macy’s Department store repositioning
The traditional department store was the dominant player in the American retail industry in the first half of the 20th century, which was designed to provide a unique shopping experience for consumers. However, only 50 years later, this mainstay of retail world was experiencing declining sales and serious questions were being raised as to whether its demise was imminent.
Firstly, this case gives us a brief introduction of Macy’s, which is consolidated by 15 regional department stores with 810 store locations across the country. The company repositioned the consolidated Macy’s in the overall retail landscape in an attempt to
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specific national brands and expect to find them when they go grocery shopping. Target’s massive overload of its store brands at each store location has almost annihilated all the national brands altogether, from the grocery aisles to the beauty department and home store section. I believe Target needs to offer its customers a balance proportion of both, store and national brands to choose from and in that manner it could maintain its loyal customers who have transitioned to the numerous private labels the retailer offers, as well as the in-between customers who are looking for a mixture of both brands.
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. Mid-tier and premium brands increasingly available in mass channels
Evaluation of each option: Project 1: Launching Savvy Project 2: Deepening Flare’s penetration into drag store channel Project 3: Launching a new premium brand targeting at high-end market and thus shore up and even penetrate department stores/Prestige channel According to Exhibit 1, Flare’s shares of drug store channel and department store channel are 2.6% and 5.7%, with the each market size of $367 million and $930 million. To meet the goal of $7.5 million incremental revenue, the shares of drug store channel and department store channel should increase by 2% and 0.8%, respectively, after the penetration. As is shown in
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Technical Paper: Database Administrator for Department Store
Due Week 10 and worth 200 points
The Strayer Oracle Server may be used to test and compile the SQL Queries developed for this assignment. Your instructor will provide you with login credentials to a Strayer University maintained Oracle server.
Imagine that you have been hired as the database administrator for a local department store. The department store has recently expanded by opening five (5) stores within your local region. They have also launched a series of marketing campaigns to attract new customers and increase sales. For your hired role, you will be responsible for creating and maintaining an enterprise-wide database
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Tanglewood Case 2
Forecast of availabilities
Job Category Current -1 -2 -3 -4 -5 Exit
(1) Store associate 8500 3655 510 0 0 0 4335
(2) Shift leader 1200 0 648 0 0 0 552
(3) Department manager 850 0 0 367 0 0 383
(4) Assistant store manager 150 0 0 0 82 0 68
(5) Store manager 50 0 0 0 0 27 23
The environmental scan suggests that staffing managerial employees in the state of Washington are quite complex. The environment seems to be quite healthy for skilled people from the outside .the environment keeps supplying skilled and qualified people in the urban markets. As people in the promotion chain keep moving upward they are
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the floors in each department of the grocery store premises inspected? This establishes how often the floor is scrutinized.
2. Who is responsible for inspecting the floor and signing the inspection log? This determines which employee at the time of the incident was responsible for examining the floor and making sure the premises are hazard free.
3. Is there is a written safety policy? This establishes the company does have safety policies and procedures for the employees to follow.
4. Is each employee aware of the safety procedures and policies? This establishes the store is aware of the crucial steps needed to ensure the safety of their customers.
5. Mr. D’ Lake, why are there
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The management at BuyRite grocery stores wishes to estimate the amount of time that customers are spending, on average, in its stores and in a checkout line. The most obvious approach for determining this information is to simply record when a customer enters and exits the store. However, it is difficult to track the entering and exiting times of specific customers. We will look at the problem using an alternative approach. Over the past two weeks, the following data have been collected at BuyRite’s newest store during busy hours (this BuyRite is rather large and typically has 7 open checkout lines). For simplicity, let us assume that the overall capacity at checkout lines is
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possess in order to work for her company.
Organizational structure is very important when operating any type of business. The organizational structure of Kudler Fine Foods is very simple. Kathy Kudler being the president having the following positions reporting directly to her includes three store managers, and administrative assistant, the director of finance and accounting, the director of store operations, and the director of administration and human resources. The organizational structure used for each store locations is also simple having the store managers in the executive position having all assistant store managers reporting directly to them and all department heads reporting to
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Our management team held a meeting for discuss about future of KGV on 03rd of October 2013, and we took important diction as follows,
• The First stage closure of all unprofitable small stores
• The all megastores continue as before.
• The Start an online shopping store.
•The outsourcing of the advertising and marketing department.
• Introduce of new products for both online and stores.
•The risks of involved with all the new dissections.
The closure of unprofitable small stores
According to the data of the our finance department, which are the most unprofitable three stores going to sell and get the money from them and invest to the new online business. Also remain stores
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Course Project A – AJ Davis Department Store
Keller Graduate School
In reviewing the data for AJ Davis Department Store, the below diagrams represents the detailed statistical analysis of the data collected from a sample of 50 credit consumers. The data collected was based on the following five variables: location, income, size, years and credit balances.
The first individual variable considered was Location. The three subcategories are Rural, Suburban, and Urban. Shown below is the frequency distribution and pie chart, the maximum number of customer belonging to the Urban category were 42%, followed by the Suburban of 30% and Rural at 28%. Since this is a categorical variable
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-low-prices” meant offering customers brand name merchandise for less than department and specialty store prices. In addition, Wal*Mart offered a “satisfaction guaranteed” policy, which meant that merchandise could be returned to any Wal*Mart store with no questions asked.
First of all, Wal*Mart should continue investing in information technology. Wal*Mart had a lot of systems which focus on different functions, such as supply chain, inventory, and etc. It could consider to use an integrated system, such as ERP system, to manage all the business functions. A highly efficient and integrated system is the support activities of Value Chain Elements for both Low-Cost Leaders and
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the Data Flow Diagram and Entity-Relationship Diagram of both systems. It clearly shows how the data flows.
1. Organizational Chart
As we identified our project is mainly focused on two departments of the organization. In fact the organization works are semi computerized there are a lot of works are done manually. Which means our project concern will be the following two departments of the organization. These departments are finance department and store controlling department.
2. Current Information System
The Current information system in the two mentioned department in the above is completely manual and it can be change to automated system.
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all." Shopping at the new, currently
unnamed store will be fun, delightful and welcoming to the entire family. The stores will include
wide aisles, easy-to-shop displays, fast checkout and, "loads of well-lighted parking…for 1,200
cars." (Target Corporation, n.d.)
The first store opens outside of Minnesota in 1966 transforming from a regional
department store to a national chain store. A year later Target's Initial Public Offering is held on
"In 1988, Target becomes the first mass merchandiser to introduce UPC
scanning at all Target stores and Distribution Centers. The revolutionary new
technology contributes to the evolution of the in-store shopping experience
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responsible for administering the workload to the departmental employees. The standard level employee the workhorse of the operation and is mostly responsible for running the stores “not so glamorous” positions. It takes all department levels to work as one, in order to have the store running at peak performance, at all times.
All of these businesses are run basically the same, with the exception of products, standard operating procedures (SOPs) and employee expectations. In the input stage, the stores executive branch decide on what is going to be sold in the stores. They contact the wholesale sellers of that individual product and strike up deals to have that particular item stocked on their
1774 words - 8 pages
Information system (IS) department of just 50-odd people. Staff retention is not a problem but few years down the line when they retire, they will take away all the knowledge with them. Because Microsoft doesn’t support DOS anymore, universities may discontinue teaching the system in near future.
Store managers walking around the store to find out replenishment items and to determine sales data is the only way to know about stock level is not feasible. Also, order form on PDA’s screen size looks congested and doesn’t seem user friendly at all. It is also very difficult for managers to place orders based on new design, patterns and exact color for any new item due to reason above. Inventory
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factors for instance the legal, global, economic, social, and competitive make a broad view of how the furniture store will compete and adjust to changes inside and outside of its normal everyday business functions. There are office buildings and restaurants all over the world that you may find the exclusive furniture in.
Adjust to Change
Lakole’s Unique Furniture is new in the furniture industry that is why the legal department is expected to educate themselves with laws connected to this industry. Economically, Lakole’s Unique Furniture has low cost for their exclusive pieces which makes them competitive in two ways. Them being inexpensive as well as exclusive makes Lakole’s unique
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Week 1 Individual
The organizational structure of a retail store will vary by the size and type of the business. Most tasks involved with operating a retail business will be the same. However, small or independent retail stores may combine many sectors together under one division, while larger stores create various divisions for each particular function along with many layers of management. For example, the small specialty shop may have all of its employees under one category called Store Operations. A large department store may have a complete staff consisting of a manager, assistant manager and sales associates for its Sporting Goods
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. The first two are store numbers and the last four numbers represent the department the item is located in. The summary line item column provides the store and department where the item is located. The amount column is the quantity amount in dollars of the item described in that row. Inventory item column gives a description of the item.
Entity relationship diagram illustrates the hierarchy of how information reviewed by end users
Entity relationship (ER) diagrams are specific illustrations that show the connections between entities in a database. It is used in designing and planning databases. The information presented in the entity relation diagrams contains the company entities and the
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In Line or Online?
Dr. Susan Sasiadek
August 12, 2011
In Line or Online?
Shopping is a pastime for some and a necessity for others. Some people can spend hours in their favorite stores or malls merely browsing the windows and racks and sometimes do not purchase a thing. For some people, shopping is therapeutic, allowing them to soak their troubles in malls and department stores with a seemingly endless credit limit. For other people, going to the store is a task in which they never wish to participate. People have their reasons to love and hate shopping. Stores use the love of shopping to their advantage, supplying consumers with
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The show's arrival in the capital suggests the underwear empire is continuing its focus to expand beyond the US.
But how did the American company grow into one of the most-talked-about brands today?
The story of Victoria’s Secret starts in the 1970s, when 30-year-old business graduate Roy Raymond wanted to buy some lingerie for his wife.
Walking into a department store, he found the experience an embarrassing one and decided there was a gap in the market for a high end store that would cater for men, as well as women.
In 1977, Mr Raymond took out a $40,000 bank loan and $40,000 borrowed from relatives to open his first Victoria’s Secret shop in a shopping mall in California
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• Understanding the importance of working as a team.
• Good math skills
Job C Prepared Foods Associate Manager
Kind of Work
Reports to store team leader and to associate store team leader. Provides overall management and supervision of the prepared foods department. Responsible for team member hiring, development, and terminations. Also responsible for profitability, expense control, buying/merchandising, regulatory compliance, and special projects as assigned. Complete accountability for all aspects of department operations. Consistently communicate and model the organization vision and goals. Interview, select, train, develop and counsel team members in a manner
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as a team.
* • Good math skills.
* • Patience.
JOB C (Team Leader, Prepared Foods)
Kind of Work
Reports to store team leader and to associate store team leader. Provides overall management and supervision of the Prepared Foods Department. Responsible for team member hiring, development, and terminations. Also responsible for profitability, expense control, buying/merchandising, regulatory compliance, and special projects as assigned. Complete accountability for all aspects of department operations. Consistently communicate and model Whole Foods vision and goal. Interview, select, train, develop, and counsel team members in a manner that builds and sustains a high-performing
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Type of data | Reason to keep data | Who should record it, have access and be able to make changes |
Scientific data | In any kind of scientific workplace it is vital to be able to store more securely and its generated by that workplace and also data from other sources for example scientific literature | The heads of department those who working in the laboratories and deputies |
Health and safety checks | To suggest that health and safety is being monitored and to hold the accident report if it necessary | The heads of department and the possibly by other officer who have special responsibilities of health and safety |
Waste disposal | To show that what produced
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one big organization, it has many smaller sub organizations, for example Geek Squad and Best Buy Mobile. Though they are one company Geek Squad offers computer repairs as well as computer and home theater installations and trouble shoots, and Best Buy Mobile offers cell phones, while Best Buy as a store sells electronics. The Best Buy Co. organizational structure appears to be a hybrid of a functional and a divisional structure. The store is setup with different departments and each department has a lead or a supervisor that is in charge of meeting sales and financial goals. Above the department supervisors, there is a sales manager and then a general manager that is in charge of everything
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because it sometimes requires long hours, low pay and conflict with lower-level associates.
The action plan forecast for labor requirements for the next year will be 4845 store associates, 42 shift leaders, 105 department managers, 21 assistant managers, and 5 store managers. With the policy for hiring within will require a greater number of store associates, and promoting the associates who have completed training. To fill the other positions Tanglewood will need to plan.
Tanglewood will need 4845 store associates for next year. In order to get a better quality associates there needs to be a flexible work time and better pay. Even offering associates a chance to buy stock in the
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of classifying retailer. Various schemes have been proposed to categories retailers based on
* Number of outlets
* Margin vs. turnover
Because of overlap of classification criteria, some stores may qualify as under two different categories.
1. General merchandise retailer: general merchandise retailer carry a variety of product lines, with considerable depth. Some major types of these stores include supermarkets and hypermarkets , discount stores and department stores.
* Super market: A supermarket is a large self service retail store that carries a wide variety of consumer products under one roof , such as complete line of food products
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each store determines requirements for the items their department sells and places purchase orders directly with suppliers using a purchase order form that is standard between the three stores. It is the responsibility of the Department Managers to obtain the best price, quality, and delivery possible. They also receive and verify all orders in terms of whether they received the correct items and quantities and in undamaged conditions. Received items are documented on an Order Received form and sent to Accounting so that invoices for the items can be paid.
The three department managers are encouraged to check with their counterparts at the other stores on the pricing, quality, and delivery
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relationship with all suppliers and meet the needs of customers through workshops, seminars, cooking classes, and surveys.
Problems with organization
In the mission statement on the first page of the intranet for Kudler Fine Foods, employees are referred to as team members. However, Kathy Kudler, President and founder, has not allowed herself to place the trust and responsibility of performing daily duties into the hands of the qualified team members she has hired for each role. The organizational chart shows three directors, three store managers, six store assistant managers and a department manager for each department in each store. In addition, each department has an assistant
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employee in the meat department at one store could be transferred to another store with no additional training.
The objective of this task is to develop a comprehensive training program for each department and develop the trainers who will be responsible for training the other employees. The training program will begin in week 5 and continue until program completion at the end of week 24. The training program including the trainers will begin training employees in week 12, and all employees should have completed department training by week 24. Department managers and senior employees from each department will be responsible for developing the training program and designating a
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generally have a
full-service deli (typically a 40-foot
display case), a 500-square-foot
fisherman’s wharf that has perhaps 10
different fresh fish offerings most days, a large bakery section (each store bakes its own
bread, rolls, cakes, pies, and pastries), and extra-large produce sections. They also
offer film processing, a complete pharmacy, a card shop, video rentals, and an Olde
World Cheese section. In-store floral shops range in size up to 800 square feet of floor
space and offer a wide variety of fresh-cut flowers, flower arrangements, vases, and
plants. In-store card shops cover over 1,000 square feet of floor space. The bulk foods
department provides customers with the
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address to their Website can be placed on Kudler’s FaceBook page along with pictures from the in-store promotion parties, photos of specialty foods, recipes and so on. The Website can then track how many people visit their Website through the Social Networks, how long they stay on the page, if they open an account, and if they make a purchase.
Increased Efficiency (Cost Reduction)
Kudler's wants to focus on internal (both front line and behind the scenes) processes, and how those can be improved to deliver increased value to the customer (Apollo Group Inc., 2011). Kudler is benchmarking Nordstrom department stores to compare their services and business processes to. Employee
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information for the database because the software will only be useful as the information that is entered. You will also need to consider all the essential needs for the hardware. The business will need paper, ink, and one day updates for the hardware and software. Maintenance issues can be discussed with a proper budget and time management.
After all those cost, the final cost is support system. It will take time to educate all the employees on the software so the store will need an IT department that they can contact with any questions. You will need someone at the store that is capable of debugging or getting the system back to a functioning system. You will need an IT department just
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always help me to stay on top of everything.
Planning means; looking ahead and chalking out future courses of action to be followed. Every week my store gets a total of four hundred hours that has to be split between four manager, one supervisor and about twenty five employees. Knowing that we have such few hours, planning always comes into effect. Planning a schedule, we need to know what sale events is coming up, just so we can see if we can afford to invest a major amount of hours for that day, because we know that we will get our hours back once we exceed our budget set for that days goals. Managers are responsible for organization of the company and this includes organizing people and
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* (in terms of legal or construction? –JC)
Areas of Consideration
* The process of opening a new store is the same for every branch
* Government offices have their own internal processes that cannot be controlled
Alternative Courses of Action
* Create a new department that will handle processing of permits during store openings of all brands under the company
* Everyone in the team to focus all their energy and effort in processing permits for the new store
Given the situation of tedious nature, appropriate steps in legal (permits etc) and constructing the building for the apparel store has to be undertaken. The team suggests that these steps has to be
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Bettie Page to reinstate the employees to their former jobs and pay back wages.
Facts of the Case:
Bettie Page opened a store in the Haight Ashbury district of San Francisco in July 2011. Shortly after opening, several employees felt that the store manager was not managing the store or its personnel very well. Among other things, the employees were concerned that the store was closing later than other stores in the neighborhood and that closing employees were harassed by local street people. The employees brought this concern to the store manager, the owner, and the company’s human resources consultant.
When the store manager was out of town, two employees closed the store an hour early
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regularly on the customers’ homes and ultimately on the retailers’ shelves.
Types of Retailing
1. Store-based retailing – Store retailing can take form of an over-the-counter service or a self-service store, a big department store, or a small kiosk offering a variety of goods. Store retailers operate on a fixed location which can draw a lot of walk-in customers.
* Supermarket a large self-service store that carries a wide variety of household, food, and laundry products. Examples are Rustan’s Supermarket, SM Supermarket, and The Landmark Supermarket.
* Convenience store a retail store that is located near a residential area that is usually open 24 hours a day , 7 days a week
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business with more than 500 employees:
The business I selected with more than 500 employees is K-Mart. The business with more than 500 employees poses more of a challenge to be successful and profitable. Kmart is the number three discount retailer in the US. It sells name-brand and private-label goods, mostly to low- and mid-income families. Many Kmart stores sell home appliances and some locations has house in-store pharmacies. K-Mart is a retail stores and located all over the United States.
A description of hierarchical organization: The hierarchical organization of K-Mart stores from top-down on a store level would be: Store Manager, Assistant Managers, Department Managers, Team Leader
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is done by the inventory control department.
Maintenance material and supplies inventory weaknesses:
Store room left unlocked with no one in the room to monitor. It is also left open on third shift.
The correct way of doing requisitions are not always followed.
The store room clerk does the requisitions.
Cycle count basis is used for physical inventory.
* b. Ingredients Inventory recommended improvements:
* The inventory control department should do the recording when they receive the raw material ingredients.
* Purchase reqs should be done by the purchasing department not by the inventory control department.
* The actual amount of raw material ingredients