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We Love Your Bags Essay

748 words - 3 pages

We love your Bags 2
1. Determine how Southwest Airlines corporate culture differs from other airlines.
Wiley (2012) found…that Southwest Airlines corporate culture, started in 1971, It was at dinner two men with a great plan craved out on a dinner napkin. These co-founders are Mr. Herb Kelleher and Rollins King. The originally started to serve three cities in Texas, it was a triangle route from Dallas to San Antonio, and Houston. Wiley found (2012) “Southwest interest in its passengers was reflected when competing airlines started to charge customers for their checked ...view middle of the document...

Welch (2012) found, the three way that Southwest airline has benefit their employee is, a stable work environment, equal opportunity for learning and personal development, and encourage of employee creativity and innovation. A document from the Organizational culture (2012) suggests that, Southwest Airlines believe that employees are a major priority and the driving force behind the success of the airline. In the Southwest Airlines mission statement, “We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines.” Welch (2012) found, people job security means the lack of attention and strikes in southwest Airlines ensure that employees feel secure and motivated.
Oswald (2009) suggests that Southwest Airlines Flight Attendants tell a joke, sing, or have a little fun over the public address system. They don’t take themselves too seriously. They are being true to their culture of having fun. Southwest Airlines gives their employee opportunity to make decisions. According to Oswald (2009), Southwest Airlines have the least complained about carriers. If passengers have any concerns the employees will fix it before passenger or passengers write a letter or make a phone call.

We Love Your Bags 4
1. Speculate how Southwest Airlines would continue to thrive as a company if its current corporate culture would need to change in the near future.
Southwest Airlines would continue to thrive, employees having stock and bonds...

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