* Verbal communication is the translation of words (thoughts and expressions) as we construct meaning for the message we are trying to get across
* Meaning of words are derived by the communicators, both the sender and receiver, based on the communication context, previous experiences with the words, previous experiences with the other person, and previous experiences with the task.
Every bit of message communicated undergoes a certain process involving more than one person. Nobody communicates to a vacuum or wilderness. Communication is considered effective if it receives the desired result, response or reaction. All Communications are ...view middle of the document...
The receiver’s response or reaction is the feed back that the sender gets. The feedback may again be a signal or an action.
“It’s not what you say, it’s how you say it”
* Communication is comprised of 50% content and 50% delivery of the content
* Consider the actual words you are using or the content..
* Is what you are saying ambiguous or direct?
* Ambiguous statements allow for more than one interpretation of the message, while a direct statement gives very specific instructions.
* We will be having the meeting in a while is an ambiguous statement because it allows for interpretation of “a while”.
* We will be having the meeting at 2:00 pm today is a direct statement because it gives specific instructions for when the meeting will be held.
* Is what you are saying an example or a hypothetical?
* When describing different situations or encounters, you may do so using a hypothetical, or something that may or may not happen or have happened, or an example of something specific.
* Is what you are saying abstract or concrete?
* An abstract statement paints a broad generalization of a message, whereas a concrete statement
* Consider other elements within verbal communication..
* What is the tone of voice you are using?
* Your tone of voice will change during verbal communication depending on the message being sent, the sender’s attitude towards the message and the receiver and the environment the message is being sent in.
* An excited or interested tone of voice can
* Irony and sarcasm add an element of intensity and emotion to a conversation
* What level of vocabulary are you using?
* The receiver of your message may have a higher or lower level...