Verbal And Non Verbal Communication Essay

907 words - 4 pages

University of Phoenix

Verbal and Nonverbal Communication

Communication is the process through which we exchange information. We communicate verbally and nonverbally. These forms of communication may vary from culture to culture. We use a common spoken language to communicate with one another but it is essential to learn the language in a cultural setting to clearly understand each other. Non-verbal communication includes, but is not limited to, touch, eye contact, volume in our voices, facial expressions, posture, gestures, proximity, sounds, physical appearance and even the clothing we wear. Uniforms, for example, may be associated with the occupational status of an individual; ...view middle of the document...

She may in fact be terribly lonely and looking to find a relationship, but by the way she acts the message she may be sending is: “stay away.” She could be the perfect match for a man, but yet no man would approach her because of what she is communication to the outside world.

A man can put on a macho persona. He shows the people surrounding him that he is tough and on his own. What he may be wanting is to find an intimate relationship with someone. People would only respond to what he is communicating and would not approach him because of his tough outer demeanor.

Touch is also a very common use as a form of communication between people. Touching may only be a sign of affection or support (i.e. hug, kiss, and hit). In South America it is very common to see people using touch as part of a conversation. There are many cultures where touching is clearly problematic. For example, an African-American male enters a store that has been recently acquired by Korean immigrants. The man pays with a $20.00 bill and waits for his change. The cashier puts the money on the counter upsetting the man. A traditional Korean (as among many Asian countries) does not touch strangers, especially the opposite sex. This raises a problem in the mind of the African-American thinking that he is being discriminated against. ( Touch is culturally established. Among Latinos, Middle Eastern and Jewish people displaying affection in public is acceptable (a gross stereotype; please see last argument). They greet each other with hugs and or kisses on the cheeks between the same sex, opposite sex or even with newly introduced strangers. It is not acceptable in the Islamic cultures for opposite genders...

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