Using the model for goal setting, evaluate Allstate’s goal setting process to determine whether or not Allstate has an effective goal-setting program?
Goals are future outcomes or results that individuals and group desire and strive to achieve. On the other hand, goal setting is the process of specifying desired outcomes towards which individuals, teams, departments, and organizations will strive and is intended to increase organizational efficiency and effectiveness (Hellriegel & Slocum, 2001, pg 192). Allstate provides their employees with a road map to succeed by executing the goal setting definitions. The employees were given tools and resources to ...view middle of the document...
The forth step is accountability and reward. The company’s diversity goals links compensation incentive by giving each manager a 25 percent merit pay, based on the Diversity Index and the QLMS. (Hellriegel & Slocum, 2011).
Discuss the competitive advantage Allstate has from the development of the diversity index?
Answer: Competitive advantage as defined by Wikipedia (en.wikipedia.org) is the strategic advantage one business entity has over its rival entities within its competitive industry. Achieving competitive advantage strengthens and positions a business better within the business environment.
As a Fortune 100 corporation, Allstate is one of the major most diverse publicly held insures in the nation. Allstate sells approximately 10 lines of insurance including auto, property, and life insurance. In addition, Allstate developed a truly diverse environment by employing a wide variety of individuals to understand, handle, and satisfy the different needs and requirements they encounter from existing and potential customers. Allstate preeminent goal is to be diverse, and by influencing diversity Allstate developed a competitive advantage. James DeVries, senior vice president of human resources sense that diversity could possibly release the potential of excellence from every employee by providing them with the right tools and resources to accommodate the market they are targeting, leading them to success (Hellriegel & Slocum, 2011, p. 215)Allstate road to becoming a diversified company is not the smoothest. In order to achieve customers’ satisfaction, an Allstate employee has to deal with relatively challenging goals; although, these goals are capable. As America’s population grow and become more ethnically and culturally diverse, it triggers challenge to the employees because they must adapt to changes. Meaning, they must obtain the skills and abilities to fulfill and satisfy customer diverse needs and requirements. Though, it is certain that Allstate’s goal is possible because the entire staff go through a developmental process. In the developmental process, employees are evaluated on their current skills and receive additional training to develop their skills extensively, building employees self efficacy up as well. Allstate uses a wide variety of training options to provide employees with the opportunity to successfully achieve their goals. These...