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Total Quality Management Essay

869 words - 4 pages

AbstractQuality management has become one of the most important factors considered by the top management today. Managers place a lot of emphasis on quality today because of the demands of consumers who have become more knowledgeable about what they need and the value that consumers place on quality. The two main priorities that deal with quality are high performance design and consistency in quality levels.Total Quality ManagementConsumers place heavy emphasis on quality these days and they expect that the goods they have purchased either meet or exceed the levels of performance that have been advertised. Even in the service sector where tangible outputs are not produced conformance to ...view middle of the document...

It supports TQM in many ways. According to Kaizen a company must keep itself up to date and try to improve its manufacturing and other such factors continuously else there is a risk that they may lag behind and a competitor may gain the edge that was previously possessed by the firm. Below are the benefits of Kaizen that have been listed:· Increased productivity: Kaizen improves the manufacturing processes etc thus making it much easier for workers and improving the productivity· Increased Quality: Through continuous improvement the product gets better and better thus giving the firm a competitive edge over its rivals in the industry/market· Decrease in waste.· Improved motivation of work force: Higher productivity and increased profits may also bring a reduction in costs thereby increasing profits. These profits may be shared by distributing bonuses among worker thereby motivating them to work harder.· Reduction in need for large-scale capital investment: Kaizen dictates that the people are the most important asset and they are the ones who should be encouraged to contribute ideas to improve the manufacturing process. It is not necessary for effective implementation of Kaizen that large-scale investments be made.· Increased competitiveness: When the firm's product...

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