What is Electronic Commerce?
* The exchange of commodities, buying and selling, of products and services requiring transportation, from location to location is known as commerce.
* From a communications perspective, e-commerce is the delivery of information, products/services or payments via telephone lines, Fax, computer networks or any other means.
What is Electronic Commerce?
* From an online perspective, e-commerce provides the capability of buying and selling
* It refers to a wide range of online business activities for products and services.
* Any form of business transaction in which the parties interact electronically rather than by ...view middle of the document...
-includes electronic mechanism to distribute information not directly related to buying and selling of goods.
* Product specifications, customer testimonials, and product reviews.
* Purchasing activities on your site, e.g., order forms, shopping carts, and credit card processing.
* Customers can’t interact directly with the firm. (territory barrier)
History of E C
* The term e-commerce was originally conceived to describe the process of conducting business transactions electronically using technology from the Electronic Data Interchange (EDI) and Electronic Funds Transfer (EFT).
These technologies, which first appeared in the late 1970’s, allowed for the exchange of information and the execution of electronic transactions between businesses, typically in the form of electronic purchase orders and invoices.
EDI and EFT were the enabling technologies that laid the groundwork for what we now know as e-commerce.
The Boston Computer Exchange, a marketplace for used computer equipment started in 1982, was one of the first known examples of e-commerce.
Throughout the 1980’s, the proliferation of credit cards, ATM machines and telephone banking was the next step in the evolution of electronic commerce.
The birth of companies such as eBay and Amazon (launched in 1994) really began to lead the way in e-commerce.
Both eBay and Amazon were among the first to establish prominent e-commerce brands. The most prominent e-commerce categories today are computers, books, office supplies, music, and a variety of electronics.Dell.com,1997
Types of Ecommerce
1. B2B( Business to Business E-commerce) or Inter-Organizational E-commerce-
Companies doing business with each other such as manufacturers selling to distributors and wholesalers selling to retailers.
Pricing is based on quantity of order and is often negotiable.
B2B is used to improve business relationship among orgz. (invoices, cheques, purchase orders, financial reports) are in electronic for.
For Example: Logistic companies
* Supplier Management (reduce no. of suppliers, processing coast, and cycle time)
* Inventory Management (list of items/product, eliminate out of stock items)
* Distribution Management (list of ship’s cargo, purchase orders etc)
* Channel Management (reduce labour, time saving)
* Payment Management (electronic payment reduce clerical errors,
lower transaction fee and coast)
2. B2C( Business to Consumer E-commerce)
In B2C seller is a business organization buyer is consumer.
In this case costumer directly interacts with company, i.e. books and cd’s buy online and internet used as a medium for transaction.
Newspapers reading and weather forecasting are used as a B2C E-commerce.
This type of e-commerce improve the flow of information between firm and customers.
Examples are ebay.com, and amazon.com.
3. C2B( Consumer to Business E-commerce)
A consumer posts...