As the developing of economy in the world, human resources can be paid further more attention to the tourism industry that before. Good human resources management can help the organisation to be successful. Line managers are the important aspect of HR department that can accomplish the organisation’s objective. There are three major level of management structure in the organisation, respectively top level (i.e. president and CEO), middle level (i.e. marketing vice president, finance vice president, and human resources vice president), and bottom level (i.e. different line managers of training & development). There is a possible evolving HR organisation example, which will be ...view middle of the document...
The success or failure of managers is largely based on the quality of their subordinates. Therefore, line managers are increasely involved in the selection process.
Supervisor is one kind of line managers that most organisations will have. Supervisor can take some duties of manager when the manager is not in the company. Likely, a staff has been sick and asked for leave. The supervisor can let him/her leave and call another staff to instead. But the supervisor cannot decide the company’s goals or sell what kinds of products or services of the company.
In addition, supervisor can monitor for the employees’ working situations. When supervisor find there is a staff always late and laze on the work, supervisor can reflect this situation to the manager. The supervisor only can warn this staff, but has no force to fire this staff. The managers will not work together with the employees in some companies. At that time, the line managers or supervisors become more important to monitor and manage the general employees to keep operating the business.
As the developing of economy in the world, human resources management can be paid more and more attention to the organisations. “The field of human resources encompasses the type and level of management requisite for the active and effective recruitment, hiring, day-to-day employment practices, job termination policy, job description policy and much more. Indeed, the role of human resources in the workplaces has shifted dramatically as these consultants, specialists, teams and entire company departments apply proven methods of management to what would otherwise be sprawling and ineffective employee bases (hrVillage.com, 2007).”
Human resources management focus on managing people within the employer-employee relationship, and seeks to strategically integrate the interest of an organisation and its employees relating to the coordination of an organisation’s human resources (Stone, 2005). Good employer-employee relationship is real helpful to operate the business, especially in the tourism industry. The core of tourism industry is serving with people. It let HR become very important for the travel and tourism organisations. Human resources management specifically includes the productive use of people in achieving the organisation’s strategic business objectives and the satisfaction of individual employee needs. Organisation’s human resources can be the force for the business’s success or fail. Thereby, to manage the organisation’s human resources can be the most important thing when the organisation is running the business.
More recently, organizations consider setting up their own HR Department as playing a major role in staffing, training and helping to manage people so that people and the organization are performing at maximum capability in a highly fulfilling manner (McNamara, 2002). It really adds value to the organisations. The existence of a human resources department is vital to overall...