This website uses cookies to ensure you have the best experience. Learn more

The Mumbai Job A Strategy Negotiation & Conflict Management Case Study

3098 words - 13 pages

SNCM Case: The Mumbai Job

It was a cloudy day in Bangalore when I got the email. The weather was cool and pleasant and I had just finished my lunch. The email changed the complacence and deep satisfaction in my mind. The mail was sent via the most popular online professional network which had become the most used website by headhunters and job hunters. September 2010 was not exactly the peak hiring season as the global economy was still showing no signs of recovery from the recession; and I was not actively looking for a job. So, I was pleasantly surprised to see an email from a big firm in India which sought to talk to me about an open position they had in Mumbai. Little did I know how ...view middle of the document...

Originally founded as L&T Information Technology Ltd, as a wholly owned subsidiary of L&T, the firm was renamed to L&T Infotech and run like an independent company. It is a global IT services and solutions provider based in Mumbai, India, and is ranked #8 in Indian IT companies in 2011-2012, NASSCOM. The company has 39 registered offices in 22 countries. This is what I found out during my initial research about the recruiting company. Naturally, I prided on receiving an impromptu offer from such a big and reputed firm which was admired internationally. So, my positive response to the email was a natural outcome.

The Job Application Process: the first step My affirmative response to the email fetched quick response mails from the company recruiter. Subir, the Recruiting HR, wanted me to submit the latest copy of CV for review. Since I had not been searching for a job, I did not have a ready copy my CV. So, I sat down to create a new one that captured my 5 years of experience at Infosys. I took four hours to put together my CV with all the relevant project details and acquired competencies. Then I sent it to Subir and waited for the response. Within few hours I got another email from Subir requesting me to fill up an online job application form. I was thrilled as this meant that my profile was shortlisted for further processing and that someone had already reviewed it. The dance had just begun!
Author: Madhuranath R

SNCM Case: The Mumbai Job

The Job Application Process: the second step The first telephone call from Subir was the second step of my job application process. He sounded very friendly and warm over the phone and I guess that is something all HRs are expected to be at any time of the day or night. However, he seemed more genuine in his talk. He wanted to get some basic information and clarifications about the online form that I had submitted on their website. During the discussion I mentioned that my permanent residence was in Bangalore and that I had worked for the same company since the time I graduated with a B.E. in Computer Science and Engineering. At that point, he asked me the reason I was progressing with this job application. After all, I had not switched job in 5 years which was unusually long for an average employee in the IT industry. Also, he was concerned whether I was open to relocating to Mumbai from Bangalore; Bangalore was considered the best location for IT professionals and the weather in the city was the best across the country. In essence, my logic in processing this job application was not clear to him. I could clearly understand his concerns. Probably, I would have asked the same questions if I had been in his place. So, I assured him that I was making this change in job after sufficient thought. I was cocooned in a safe job where I had made a good name since the initial years. So, I wanted to break out of this comfort zone and explore what I am really worth in an unbiased environment. Also, relocating...

Other Papers Like The Mumbai Job - a Strategy Negotiation & Conflict Management Case Study

Team Strategy And Conflict Management Plan

1467 words - 6 pages forefront and then dealt with. Other employees can also be asked to aid this procedure of resolving conflict by informing management which employee is not holding up to his stance at the meeting. 3. If the selected strategy is not successful, what is your alternate strategy? Provide your rationale for this selection. Your response should be at least 100 words. In case the above strategy is not feasible owing to the situation of

Supply Management Case Study

902 words - 4 pages Running head: Supply Management Course Case Studies Case Studies Case Study #1 – Krause Corporation 1. Should Steve recommend buying the pipe or making it? Steve could go forward as planned and make the steel piping in house to save money by using the lowest cost lowest acceptable quality steel. This would be risky since the material would inferior and also the risk of toxic

Management Case Study

4262 words - 18 pages . Like it is obvious from the case study Tony is lacking in all four of the cues – as a leader, and I as his mentor need support to him mainly through written persuasion and leading by example. I suggest we should give Tony more training to help him to grow into his new role. In order to changes his old behavior patterns he must unfreeze his old norms and values move towards a new value and norm system, this new value system should become

Innovation Management - Case Study

1935 words - 8 pages   strategy   of   Maier   GmbH   suffered   under   the   acquisition   of   Carboflex,  and  it  is  now  important  to  change  their  strategy.  But  if  the  top-­‐management  is   not   willing   to   take   a   180°   turn   from   their   present   way   of   thinking   and   acting,   this   strategy  will  fail

Change Management Case Study

1130 words - 5 pages Change Management case study: Health line Pharmaceuticals is one of the traditional family run medium size company doing business in Thailand. Started by Hirati Mioka in 1973, the company expanded steadily till 1997 by launching new products across Thailand and in different parts of Malaysia, Vietnam, Myanmar, Bangladesh, Indonesia and Philippines. The company has the core competency in making generic drugs for the entire nation. However, with

Apple Management Case Study

1580 words - 7 pages . Despite the efforts put into quality management, problems still find their ways to come. Before releasing iPhone 6 and iPhone 6 Plus, Apple rarely had complaints, concerns or issues regarding its quality. IPhone 4, 4s were fine, and iPhone 5c, 5s were wonderful. But right after the two new models, iPhone 6 and iPhone 6 Plus, coming and being available in the market not long ago, customers started reporting a critical issue with those newly

Case Study - Compensation Management

1719 words - 7 pages /KDY/12 Page 2 Module -4 Compensation Management  Production department complained that employees in other departments are enjoying more incentives than them PQHRM/KDY/12 Page 3 Module -4 Compensation Management 2 Question 2. WHAT ARE THE SUGGESTIONS YOU SUGGEST TO THE COMPANY IN ORDER TO COME OUT FROM THIS SITUATION?  Conduct a feasibility study Before implementing an incentive system it is advisable to conduct a feasibility

Management Case Study

2410 words - 10 pages internal and external sources are great strategy the organization follow because Recruiting staffs from internally encourages existing staffs to do better in future and Recruiting externally will bring new blood and new ideas in to the Business. 2) Advertising via top jobs is a proof to the organization adopting the dynamic Business environment quickly, because it uses technology to advertise the Job vacant. The particular departments

Business Management Case Study

3507 words - 15 pages Business Studies University of Dhaka The report we have made is a real case study. Sometimes we felt it quite tough. For the completion of this study we can not deserve all praise. There were a lot of people who helped us by providing valuable information, advice and guidance for the completion of this report in the scheduled time. Course report is an essential part of BBA program as one can gather practical

Business Management Case Study

2856 words - 12 pages services required by the company, Madam McConnell questions why Jackson has not included Standard Systems in his list. This scenario leaves Jackson with two major decisions to make. Other important decisions to be made are group decisions and the decisions of the board. All these decisions are explained in this paper. Case Study: McConnell Spice Mr. Charles Jackson, a chief information officer at McConnell Spice limited, has to make two

Management Case Study

522 words - 3 pages stress and anger and thus avoid real world aggression. In addition, researchers find that the games can also bring about many positive benefits in the real-world behavior of the players. Barlett and Rodeheffer (2009) citing a study conducted in 2004 which demonstrates the adolescents who are involved in violent video games are more likely to be involved in social and moral affrays. In a research Barelett and Rodeheffer (2009

Related Essays

Conflict Management And Negotiation Essay

3360 words - 14 pages MOI UNIVERSITY KHADIJAH KWEYU CONFLICT MANAGEMENT & NEGOTIATION BHR 107 Discuss the basic theoretical models of bargaining process and explain how they can improve individuals negotiation skills in an organisation. Introduction: Bargaining can be defined as an agreement between parties settling what each gives or receives in a transaction between them or what course of action or policy each pursues in respect to the other

Negotiation Skills Case Study 1

573 words - 3 pages December 1, 2012 HRM 594-60124 Negotiation Skills Keller Graduate School of Management Cast Study 1: Capital Mortgage Insurance Corporation In any good negotiation, it is important that the Capital Mortgage Insurance Corporation (CMIC) and Corporate Transfer Services (CTS) understand the issue and must come into the negotiation with a clear idea of what the conflict is and what they would like to gain from it. Both companies should present

The Sony Corporation: A Case Study In Transnational Media Management

9965 words - 40 pages The Sony Corporation: A Case Study in Transnational Media Management by Richard A. Gershon, Western Michigan University, U.S.A. and Tsutomu Kanayama, Sophia University, Japan The transnational corporation is a nationally based company with overseas operations in two or more countries. What distinguishes the transnational media corporation (TNMC) from other types of TNCs, is that the principle product being sold is information and

Case Study 1 Job Crafting

853 words - 4 pages Tasha Davis Case Study #1 Job Crafting #1. I believe that people continue to work jobs that are not satisfying to them personally for several reasons. One reason being that some people stay at their job due to the compensation package and/or benefits and feel that they are either not going to find as good of pay elsewhere or to some people, compensation may outweigh the benefits of complete satisfaction in the work place. Secondly, you