COLLEGE OF BUSINESS MANAGEMENT AND ACCOUNTING
KAMPUS SULTAN HAJI AHMAD SHAH
THE IMPORTANCE OF SOFT SKILLS FOR POSTGRADUATES UPON ENTERING THE WORK FIELD
ASHLEY LOW PIT YEAN (MT 089693)
SECTION: 2 BM
NORA YUSMA BT MOHAMED YUSOF
TABLE OF CONTENT
1. CHAPTER 1: INTRODUCTION Page
2.1. Background of the Study 3
2.2. Problem Statement 4
2.3. Research Objectives 5
2.4. Significance of the Study 5
2.5. Scope of the Study 6
2. CHAPTER 2: LITERATURE REVIEW
3.6. Introduction 7
3.7. ...view middle of the document...
Once a person enters the work field for the first time, they will find that their whole lifestyle changes. Adapting to the work life is not easy especially for fresh graduates. Being a student you do not have fixed working hours, you could have assistance from seniors or lecturers, and there is room for making mistakes and improvements. Where else, in the work field you have long working hours to fill in, you are to complete tasks on your own most of the time, and your future lies in the hands of your employer based on your performance.
Soft skills is a term often associated with a person’s “EQ” (Emotional Intelligence Quotient), the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people. Soft skills complement hard skills which are the occupational requirements of a job and many other activities. Soft skills are personal attributes that enhance an individual’s interactions, job performance and career prospects. Unlike hard skills, which are about a person’s skill set and ability to perform a certain type of task or activity, soft skills relate to a person’s ability to interact effectively with co-workers and customers and are broadly applicable both in and outside the workplace.
The relationship between all these is that a fresh graduate should have soft skills in order to have a higher potential in getting hired compared to the others. For this reason, soft skills are increasingly sought out by employers in addition to standard qualifications. It has been suggested that in a number of professions, soft skills may be more important over the long term than occupational skills. Soft skills are behavioural competencies. Also known as Interpersonal Skills, or people skills, they include proficiencies such as communication skills, conflict resolution and negotiation, personal effectiveness, creative problem solving, strategic thinking, team building, influencing skills and selling skills, to name a few.
1.2 Problem Statement
The competition amongst fresh graduates in getting hired is rapidly increasing these days. Upon getting a job, it is wise to know about the company and the position you are applying for. On the other hand, it is also important to know the employer’s perception towards an employee’s level of soft skills. An employee should be aware that their level of soft skills would play a vital role during a job interview. During the interview and regardless of your CGPA, the interviewer will take this opportunity to filter out the best candidates. One of the most crucial things that the interviewer would take note is the presence of soft skills.
Postgraduates may also find that they would face difficulties in getting employed if they lack of soft skills. While postgraduates who have a higher level of soft skills has a higher chance of getting employed. Without soft skills, an individual may also have trouble in...