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Steelcase Inc Essay

402 words - 2 pages

Steelcase Inc. is a company that is specialized on designing and manufacturing

office furniture. According to performance dimensions, Steelcase’s Inc. main

product is basically scratch proof furniture available for any office type.

Following this, their goal is to provide knowledge, services and products that

allow customers to work in efficient and healthy offices. This is what

distinguishes them from other furniture competitors.

In terms of product over time performance, Steelcase’s Inc. furniture reliability is

is very strong because their products are made of high grade steel, which allows

them to provide products ...view middle of the document...

This company was found in 1912 in Grand Rapids, Michigan and has more than

50 manufacturing facilities with more than 900 retailers around the globe, this

making them achieve great reputation, also due to its qualitative products. Prior

to become a global company, Steelcase Inc. gained most of its fame by reason of

being a manufacturer of fireproof steel furniture and being one of the first

company to produce metal office furniture instead of wood.

One of the greatest problems that increase the time of order-delivery process is

that there aren't enough transportation cycles to constantly pick up the finished

product and deliver it to the customer. In my opinion there should be placed

more transportation trucks in the logistics department to ensure that there is

always a unit available to deliver the product without having to wait on average

12 days for that. First, this will create more job positions which leads to higher

transportation costs but, it will reduce the time of delivery from 4 weeks to two

weeks, the company will be able to serve customers faster, maybe attract even

more customers and create less work load for drivers, because the delivery


schedule will become more flexible. Instead of delivering a certain amount of

products a day, it will allow each driver in particular to deliver less products, to

less customers, and make less hours a day. Still this solution can lead to low

efficiency of the logistics department.

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