Starbucks Job Description
MGT 330 Management for Organizations
August 8, 2014
Starbucks first opened its doors back in 1971 with the thought and dreams that “Every day, we go to work hoping to do two things: share great coffee with our friends and help make the world a little better” (Starbucks, n.d.). These thoughts and dreams still drives the company to provide this service 43 years later. They started out like any other coffee shop that is small and independently owned and only operating in the city of Seattle. And it remained this way until 1980’s when Howard Shultz became the President of the company. After working for a short time he left ...view middle of the document...
As an employee for Starbucks, Dishwasher/Busser should know the company’s policy’s and principles concerning the service we provide customers and what is expected of you as an employee of Starbucks including tardiness, sick/work hours off, respect for fellow employees and the company leadership.
* Sweep and mop floors
* Clean and clear table and wipe seats
* Take out the trash
* Clean restrooms often
* Restock dishes
* Wash dishes
* Pick up trash on around the establishment
* Organize stock from delivery
* Be prompt to work
* Schedule time off in advance
* Keep abreast of any policy changes
* Respect fellow co-workers
* Communicate with management as soon as possible if you will not be able to work your scheduled time
* Do not steal or use products without paying for them
* Keep socializing to a minimal
* Be able to lift up to 50 lbs.
* Be able to stand for long periods of time
* Be able to communicate orally with management
* Be able to navigate around customers without disturbing them
Departmentalization by product is the departmentalization that Starbucks should be using. They provide products that are in high demand and they continue to grow by adding new products to their menu “Departmentalization by products will be best suited to companies that have begun to grow by adding new...