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Sonargaon Hotel Essay

5733 words - 23 pages

BRAC UNIVERSITY
BBS (BRAC Business School)
BBA Program
Course name: Principles of Management
Course ID: MGT211

Submitted To:
Afsana Akhtar
Assistant Professor
BRAC Business School
Department of BBA

Submitted By:
Section: 02

1.Tanija Nasrin ID:10304086
2.Shameem Ahmed ID: 10104145
3.Taniya Nashin ID: 10304012
4. Oyahida Akter ID:¬¬¬¬¬ 10104142

---------- Submission Date: 4th August 2011 ---------

Term Paper on
Motivation, ...view middle of the document...

We are also grateful to HR department head Mr. Sukumar Ray of Pan Pacific Sonargaon Hotel for giving us the valuable opportunity to do our assignment in his department and supporting us with knowledge and resources. However, we must record our immense indebtedness to our Course Instructor Afsana Akhtar, for sparing her valuable time to give us the direction to compile this assignment. She was also available when we needed her for help, suggestions and guidelines her help in this regard encouraged us a lot to accomplish this assignment. It would be unwise on part of us if we don’t acknowledge the contribution of the bank officers of Mutual trust bank Limited. Without their help our assignment would not be fruitful.

Table of Contents
► Chapter One:Introduction………………………………………………09-10
Origin of the report……..………………….…...….………………….………09
Main purpose………………………………………………………...09
Specific purpose………………………………………………………09
Scope…………………………………………………………….…..09
Methodology………..………………………………………..………10
Limitations……………………………………………………………10
► Chapter Two: The Organization………………………………………..11-14
2.1Location………………………..…………..…………..…………….11
2.2 Company background………………..………….…..………………11
2.3 Vision of Pan Pacific Sonargaon Hotel……………………………..12
Mission of Pan Pacific Sonargaon Hotel ….………..……….……...12
2.5Values…………………………………………………………………12
Products and Services of Sonargaon Hotel………………………..12-13
2.7Current profile of Pan Pacific Sonargaon Hotel…………………….13
2.8 Short profile…………………………………………………………14
► Chapter Three: Motivation……………………………..…………….16-21
3.1 Theories of motivation………………………………………….….16

► Chapter Four: Leadership…………………………………………………22-24
4.1 Trait Approach…………………………………………………………...22
4.2 Behavioural Approach……………………………………………………23
4.3 Contingency Approach……………………………………………………23
► Chapter Five: Controlling…………………………………………………24-27
5.2 Establish standards and method for measuring performance……………25
5.3 Measure the performance………………………………………………..26
5.4 Determine whether performance matches the standards……………..…27
5.5 Take corrective action……………………………………………….….27
► Chapter Six: Conclusion…………………………………………………...28
► Chapter Seven: Recommendation………………………………………....29
7.1 New System of bonus…………………………………………………29
7.2 Recruit young people……………………………………………….….29
7.3 Provide more freedom…………………………………………………29

List of Illustrations

►Chapter-2.9: Organogrm of Hotel Pan Pacific Sonargaon……………….15
►Chapter3.2: Operations performance of Sonargon……………………….21
►Chapter5.1: Controlling Process of Pan Pacific Sonargaon…………………25

Executive Summary
Pan Pacific Sonargaon is the largest hotel of Bangladesh. It is public company. 100% of it’s share is owned by government. That’s why it’s mission statement is introducing Bangladesh with the world. In Pan Pacific Sonargaon for motivating managers...

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