The Situational Leadership Model Applied to the “Jeanne Lewis” Case
The Situational Leadership Model is composed of three primary elements:
1. The amount of guidance and direction (task behavior) a leader gives
2. The amount of socio-emotional support (relationship behavior) a leader provides
3. The readiness level that followers exhibit in performing a specific task, function, or objective (Paul Hersey, 2001, p. 172).
Follower readiness can be defined as the combined level of ability and willingness of a follower to accomplish a certain task (Paul Hersey, 2001, p. 175). Readiness is not dependent on personal characteristics such as age, values or traits. It is ...view middle of the document...
Followers at this level have the ability to perform the task and they are committed and confident about doing it.
The 4 leadership styles are the following:
1. Style 1 (S1) characterized by high amounts of task behavior (telling, directing) and low amounts of relationship behavior. Leaders at this level provide specific instructions to the followers and minimum clarification and supportive behavior.
2. Style 2 (S2) characterized by high amounts of both task and relationship behavior. Leaders using this style are “selling” the opportunity to the followers by providing directions along with opportunity for dialogue and clarification.
3. Style 3 (S3) characterized by high amounts of relationship behavior and low amounts of task behavior. Using this style, leaders are “participating” in the follower’s activities by encouraging and constantly communicating with the team members, even sharing responsibility for decision making.
4. Style 4 (S4) characterized by low amounts of both task and relationship behavior. Using this style, leaders are “delegating” responsibilities for decision making and implementation to the followers.
The appropriate matching between the follower readiness levels and leadership styles are as follows:
1. Readiness level 1 matches leadership style 1 because clear and specific directions from the leader increase follower’s confidence and reduces fear of mistakes.
2. Readiness level 2 matches leadership style 2 because discussing details of the task with the follower increases understanding of the requirements therefore increasing follower’s ability to perform the task.