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Sistema Aprobacion Documentos Essay

520 words - 3 pages

Sistema de Aprobación de Documentos
La compañía GGM se dedica a la manufactura y empaque de medicamentos genéricos. En la industria farmacéutica, como en toda organización de gran tamaño, el flujo de documentos que son manejados simultáneamente entre los diferentes departamentos que la componen es extenso. Entre los departamentos que regularmente aprueban documentos se encuentran: Garantía de Calidad, Control de Calidad, Asuntos Reglamentarios, Compras, Microbiología, Servicios Técnicos, Validaciones, entre otros. Mucha de la documentación generada por estos departamentos es utilizada para comprar y recibir material, realizar pruebas de laboratorio, abrir y cerrar investigaciones y/o protocolos, implementar procedimientos, guías y generar especificaciones de clientes.
No tener una documentación a tiempo puede traer muchos contra ...view middle of the document...

Cada departamento necesita aprobación de sus documentos con un nivel de prioridad diferente, por lo que muchas veces el proceso de aprobación de documentos se ve afectado, porque lo que es prioridad para un departamento para otro no lo es. La compañía ha identificado el retraso de aprobación de documentos como un problema crítico, ya que hay documentos que necesitan ser aprobados con urgencia o dentro de un periodo de tiempo limitado para poder cumplir con fechas previamente establecidas por otros departamentos, clientes, y agencias reglamentarias. Esto es un problema que requiere atención, ya que afecta la calidad, productividad, tiempo y esfuerzo. Para mantener la satisfacción de los clientes y estar en cumplimiento con las agencias reglamentarias es bien importante y necesario tener toda la documentación a tiempo, de lo contrario, los clientes podrían tener una mala impresión sobre el servicio que la organización brinda. En adición, que tan productiva o no sea la organización, podría demostrar el tiempo de vida de la misma.
Para mejorar el sistema de aprobación de documentos, la compañía ha decidido implementar un programa donde la aprobación, revisión, y distribución de documentos sea de manera electrónica, y que éste a su vez sirva como métrica para medir la productividad y eficiencia en la aprobación de documentos. Con la colaboración del Departamento de Sistemas de Información, gerentes y usuarios, un presupuesto ya ha sido determinado para la creación e implementación de este nuevo proyecto, esperando así poder resolver el problema identificado.
Stair, R., Reynolds, G. (2006). Fundamentals of Information Systems (3e). Capítulos 2, 8. (University of Phoenix Custom Edition e-text). Thomson Course Technologies. Recuperado el 19 de septiembre del 2007, de University of Phoenix, Recurso, CIS319 – Computers and Information Processing Web site:

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