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Service Delivery Essay

722 words - 3 pages

1. Melissa is doing a catering business and she is also the owner of the business. The catering business offers fresh food therefore her customers are pleased with her products.
2. a. A need is something that is necessary for organisms to live a healthy life and a want is a want is something that is desired. Thus, people cannot have everything they want and must look for the most affordable alternatives. Therefore Melissa’s products satisfy both need and want because she is providing food which is a great need to people who going to work every morning do not have time to do breakfast also applies to people who always pass by the shop like people in the community.

b. The target ...view middle of the document...

Psychological need – the products helps for survival because food is fresh and have good preservative satisfying hunger and thirsty.
Esteem need- the business is appreciated in the community because it is the need to people living in that community.
6. Homemade soup
Ingredients or resources used
Can tomato juice.
Salt and pepper to taste.
Onion, potatoes, garlic
Water, oil, big pan, stove
Production-Cook until all other ingredients and cook until done, then add instant potatoes, to thicken slightly if desired.
Labour - is the person employed and adding up all the ingredients to make this soup.
Therefore when the soup is ready then it is ready to be served to the customers at the end Melissa get a profit with that particular product.
7. The relationship between Melissa and the community is that Melissa is satisfying communities needs by providing a nearby catering, she then employ community members to help him in the business she then pay them salaries as their remuneration. Melissa’s business also pays tax to the government which helps in providing community needs.
8. a. Public relations
Human resource

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