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Scotiabank Structured Interview Technique Essay

1006 words - 5 pages

Founded in Halifax, Nova Scotia, in 1832, Scotiabank opened for business to support the thriving trans-Atlantic trade between Britain, North America and the West Indies. Scotiabank paid its first dividend to shareholders a year later—the first in an unbroken history of dividend payments that continues to this day. By the late 1800s, the Bank had expanded internationally to the United States and Jamaica. The Bank began expanding westward in the 1880s and by the early 1900s, the Bank had established a coast-to-coast network, and moved its headquarters to Toronto.
Today, Domestic Banking provides a full range of banking and investment services to retail, small business, commercial, and ...view middle of the document...

Scotiabank’s core purpose (mission) is to be the best at helping customers become financially better off by providing practical advice and relevant solutions (Scotiabank, 2012, Corporate Profile section). A vision that includes a culture of inclusion is the heart of their global community of Scotiabankers where they value individual talents, perspectives and innovative thinking. Scotiabank’s values of integrity, respect, insight, spirit and commitment inform and complement this approach and enable career growth. The growth and success of Scotiabank can be attributed to their committed team of employees that live the shared values of the organization and work together to provide customers with expert advice and service. Leadership’s goal at Scotiabank is to be the best Canadian-based international financial services company. This is achieved by having the best leadership and team of Scotiabank employees to help meet the demands of their global business environment. From their Board of Directors to every member of the Scotiabank Group, their HR department believes in attracting and developing the best leaders to build strong teams and the best employees to deliver solid results (Scotiabank, 2012, Leadership at Scotiabank Group section).
In order to achieve these organizational goals, the employment interview continues to be a prevalent device used by Scotiabank’s Human Resources Department in the recruitment process.
According to van Doorn interviews at Scotiabank focus on applicants' soft skills. In the Canadian market soft skills have a high value especially for more senior level jobs, says van Doorn. In his opinion, job hunters sometimes stop their job search to go back and get more certification [thinking this will make them more employable], when it might have served them better to have focused on improving their soft skills (2011, para. 7). "Soft skills" refer to a cluster of personal qualities, habits, attitudes and social graces that make someone a good employee and compatible to work with. Companies value soft skills because research suggests and experience shows that they can be just as important an indicator of job performance as hard skills” (Lorenz,...

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