Revenue Management Essay

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Module code | Title |
TFDS9001 | Postgraduate Dissertation |
  | Pre-Requisite Module Code(s) | Co-Requisite Module Code(s) | Last Revision Date | ECTS Credits |
| | | | |
| TFRM9001 (2011-12) Research Methods for Masters Thesis | TFRM9001 (2011-12) Research Methods for Masters Thesis | | 30 |
  |   |   |   |   |
Contact Hours | Max Class Size | Duration | Date approved | Approved  Checked |
| | 1   Semester |   |            |            |

School of delivery: School of Hospitality Management & Tourism |
  |
Author: Jennifer ...view middle of the document...

Literature review. Choice of primary tools. Fieldwork. Analysis and interpretation of results. Completion of thesis document. | |

Assessment information |
Assessment information | |
Each student shall be required to submit one hard bound copy and two soft bound copies of their postgraduate thesis. | |

Assessment | Description | Type | Component weight |
Assessment 1 | | Assessment | 100 |

Reading – Essential |
ISBN | Title | Author | Publisher | Published date | Edition |
| Researching and Writing a Dissertation | Fisher, C | Essex: Prentice Hall | 2007 | 2 |

Module code | Title |
TFHM9001 | Management for Hospitality Operations |
  | Pre-Requisite Module Code(s) | Co-Requisite Module Code(s) | Last Revision Date | ECTS Credits |
| | | | |
| | | | 5 |
  |   |   |   |   |
Contact Hours | Max Class Size | Duration | Date approved | Approved  Checked |
| | 1   Semester |   |            |            |

School of delivery: School of Hospitality Management & Tourism |
  |
Author: Jennifer Lawlor
DOMINIC DILLANE
Ziene Mottiar
John Ryan |
Description:
Service operations management is firmly established as a field of study that embraces all service industries. This module presents to the student traditional service operations management topics and their application within successful hospitality systems and services. |
  |
Aims:
The key aim of this module is to provide students with an appreciation of the specific challenges encountered in managing the operations function in hospitality service organisations and to evaluate and use the tools and techniques available to the hospitality operations manager in dealing with these challenges. |

Learning Outcomes: |
Outcome | |
On successful completion of this module the student should be able to: Examine the use of service operations management techniques within the hospitality industry. Analyse various hospitality operations problems and apply appropriate service operations management techniques to these problems. Evaluate the usage of service operations management tools and techniques within the hospitality industry. Inspect and discuss various service operations management techniques from a Hospitality viewpoint. | |

Learning and Teaching Methods |
Methods | |
Lectures, Lecture discussion and questions and answer sessions, Discussion of prescribed reading, Small group discussion groups, Brainstorming, Group presentations | |

Module Content |
Methods | |
Introduction to service operations management techniques Service Design Job Scheduling/ Linear programming Forecasting/Regression Project Management Queuing theory/simulation Location Demand Guest Lecture | |

Assessment | Description | Type | Component weight |
Assessment 1 | | Assessment | 30 |
Exam | | Exam | 70 |

Reading – Essential |
ISBN | Title | Author | Publisher | Published date | Edition |
| Service...

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