Professor James Carvel
Organizational Behavior (GSB-600)
30 December 2014
Reflection Paper 2
Perception, Attribution, and Learning
In 2007, the US economy entered a mortgage crisis that resulted in panic and financial turmoil around the world. Many homeowners lost their home and investments. amiliarity ARMs (Pritchard) let’s review the Perception, Attribution, and Learning (Schermerhorn, 2012 p. 77) as it pertains to the Home Mortgage Crisis:
When the Housing Crisis began, many people opined as to what caused the calamity; whom is to blamed? What reinforcements sustained this behavior (95)? How to discourage this behavior in the ...view middle of the document...
Eventually, many homeowners were “upside down,” meaning they owed more than what their homes were worth. A cycle began that eventually affected the whole country and forced many lenders out of business, beginning with the heavily subprime lenders.
During the Interpretation stage (84), The “Perceivers” did not understand the immoral and unethical behavior of the Mortgage Company or their contributions to the Housing Crisis.
In fact their predatory practices continue to be reinforced, by Government backed loan and bailouts. I find it rather ironic that investment firms specifically note that "past performance is no indicator of future returns.” That is precisely what a credit score would have would have ensured. Borrowers who has performed well as a result of “operant conditioning” (89) (good behavior: pay bills on time; consequence: good behavior reinforced with a good credit score), “will continue to do well in the future.” (Pritchard).
E. L. Thorndike’s Law of Effects dictates, “Behavior that result in a pleasant outcome, is likely to be repeated, whereas...