Resolving workplace conflict
“Working through a conflict can also help all those involved to get to the next stage of development in self-awareness, team building, and productivity” ( Cottringer ,2006).
When working together on a team people need to know that they are being understood and they are taking the other person feelings into consideration.
Managers must learn to distinguish certain situation that causes difficult behavior among their employees. Once these situations are distinguished, they can put a stop to them, and to the unlikable behavior that is causing the conflict.
2. Strategies for identified issues- confrontation and problem solving, a method of identifying the true source of conflict and resolving systematically” (DuBrin, 2004, p.)
“Reducing stress and conflict in the workplace allows for greater productivity. Employees' morale, job satisfaction, ...view middle of the document...
“Leaders need to go beyond just saying they are endorsing a change. Their employees want to see their words backed up by their behavior” (Finkelstein, 2010).
Promoting cultural diversity
"In today's diverse, global society, respecting cultural values and differences - and learning about them - is extremely important, as is promoting a culture within your organization and within your own community that is tolerant, open, and accepting" (Anonymous, 2008).
Motivating a team
“A manager who consistently sets clear expectations, provides effective feedback and meaningful recognition, and ensures people have the tools and support they need to succeed will be rewarded with the benefits of a competent, committed team that delivers superior results” (Mosby & Leimbach, 2011).
“Since what individuals find meaningful varies greatly from person to person, managers can be most effective when they understand sources of individual motivation and customize recognition and rewards accordingly” (Mosby & Leimbach, 2011).
William Cottringer. (2006, July). Resolving Workplace Conflict. Security Management, 50(7), 42,44-45. Retrieved March 15, 2012, from ABI/INFORM Trade & Industry. (Document ID: 1094025461).
Don Deems. (2005, February). Creating Healthy Workplaces. Dental Economics, 95(2), 66-68+. Retrieved March 15, 2012, from ABI/INFORM Trade & Industry. (Document ID: 803113971).
Brad Finkelstein. (2010, October). Staying Motivated :Finding that feeling from within (and it should not be just about the money) to keep doing what you're doing at your best.. Origination News, 20(1), 23. Retrieved March 16, 2012, from ABI/INFORM Trade & Industry. (Document ID: 2151748191).
Mosby, C., & Leimbach, M.. (2011, September). From Team Member to Team Leader. Pharmaceutical Executive, 31(9), 104,106. Retrieved March 17, 2012, from ABI/INFORM Trade & Industry. (Document ID: 2502927581).
Anonymous, . Keeping Cultural Diversity Alive. (2008, April). Community Banker, 17(4), 15. Retrieved March 17, 2012, from ABI/INFORM Trade & Industry. (Document ID: 1470132881).