This website uses cookies to ensure you have the best experience. Learn more

Quality Management In Optometry/Executive Summary Essay

1662 words - 7 pages

Quality Management in Optometry/Executive Summary
By: Sarah Knoll
June, 3rd 2012
University of Phoenix

Quality management is a crucial slice of the optometry organization (vision center) and when used correctly is vital to its success in the world of health care. Some important components of quality management in the vision center are patient satisfaction, quality merchandise, proper training of employees, financial accuracy, good communication between staff and management, and knowledgeable staff. The functions of quality management work together and when everything is run properly, than the most important function of patient satisfaction should be easier for the organization ...view middle of the document...

Having a routine with everything, such as morning paperwork, a closing schedule, good housekeeping, team meetings, and even checking equipment regularly is key to success in quality management. Having a good balance between duties leaves more energy towards good patient service the most important factor. Quality management needs to have a solid understanding of the employees’ roles, as well as their ability to deliver services to patients. When problems occur within the systems to daily duties, employees of the vision center, or patient care than quality management needs to work together with risk management the, area of management that is directly related to risk factors such as these, to get these issues under control so that the excellence of the Vision Center is not compromised.
* Plans for improvement: In health care the quality management must make efforts to continuously stride towards quality improvement. For rapid improvement in health care an approach called the PDSA cycle can be used and utilized making small changes in an isolated area before making big changes. The cycle uses four valid steps recurring through a series of small cycles before growing into the improvements that is meant to happen. Phases such as planning, the do phase, the study phase, and the act phase. When planning the details of the improvement needed are mapped out, and tasks are assigned. In the do phase the plans take action and anything that hinders the ultimate goal will be noted. The study phase looks at all of the details, the errors and the areas that ran smoothly, and decisions are made on what to change. The study phase will also decide if the plan will continue on for more cycles. The act phase uses lessons learned from the study phase to make plan changes and carry out another cycle of phases.
* Patient Safety: One of the top priorities in health care is patient safety. Medical errors and miss diagnosis are leading causes for unsafe patient care. Together with the help of the department managers and their employee’s patient care can be seriously looked and dissected. There is no possible way to completely resolve all the issues that revolve around patient safety; however there are ways to reduce incidents that happen. Plans to work together and check one another in a “buddy check” system will reduce a chance of error. This is because the situation can be viewed through other health care workers eyes, which is sometimes needed to see mistakes. The “buddy check” system works great in optometry when an Optician is working with a patient who has special needs or conditions. For example measure for a bifocal on a patient is a fairly simple task, but when the patient is shaky or has droopy eyes it can be somewhat of a challenge. Having another Optician check the measurements for the bifocal will lessen the chance for error. This will save the Vision Center time and money from costly remakes on lenses, and will also keep the patient from waiting...

Other Papers Like Quality Management In Optometry/Executive Summary

Focus on Quality in Operations Management

612 words - 3 pages Focus on Quality in Operations Management Damion Martin Operations Management - MGMT 4804 Mrs. Sophia Thomas Turks and Caicos Islands Community College October 22, 2012 Why should root problems be identified in addressing quality issues? It is very important for operations manager to identify the problems affecting the quality of a particular product or service but of most importance is to identify and correct the root

Summary Chapter 3 in Hr Management

962 words - 4 pages Write the summary after completely learning about the chapter 3 “Human Resource Management Strategy and Analysis” A strategic plan is an organization’s plan for how it will match its internal strengths and weaknesses with external opportunities and threats in order to maintain a competitive advantage. The human resource (HR) managers must address three basic challenges: 1) support organizational productivity and performance improvement

Overview of Risk and Quality Management in Health Care Worksheet

589 words - 3 pages University of Phoenix Material Overview of Risk Management and Quality Management in Health Care Worksheet The purpose of this assignment is to gain a broad perspective of risk management and quality management as applicable to all health care organizations, rather than focusing on a specific segment of the health care industry. Conduct research on the health care disciplines of risk management and quality management and

Preliminary Analysis of Quality Management in Sign-Tech

2688 words - 11 pages Preliminary Analysis of Quality Management in Sign-Tech Operational Management: Individual Assignment Yang Shu   Table of Contents 1 Introduction 2 1.1 Sign-Tech Advertising Services Pvt. Ltd. 2 1.2 Methodology 2 2 Statement of Problem 3 3 Literature review 3 3.1 Dimension of Quality of product and service. 3 3.2 Quality Management System and Tools 4 4 Analysis of Quality Management for Sign-Tech 4 4.1 Dimensions of

Overview of Risk Management and Quality Management in Health Care Worksheet

729 words - 3 pages ------------------------------------------------- University of Phoenix Material Overview of Risk Management and Quality Management in Health Care Worksheet * The purpose of this assignment is to gain a broad perspective of risk management and quality management as applicable to all health care organizations, rather than focusing on a specific segment of the health care industry. * * Conduct research on the health care


961 words - 4 pages him. It was the very first optical retailer to promise eyeglasses ready in an hour. LensCrafters, has subsequently expanded to over 850 stores located in Canada, the United States, Puerto Rico and Hong Kong. They were able to expand by bringing on site independent doctors of optometry, the optical laboratory and a wide selection of frames all under one facility. The company has its corporate headquarters in Mason, Ohio, near Cincinnati

HCS 451 UOP Course Tutorial / uop help

940 words - 4 pages €¢ Research the key concepts of risk management in health care and the factors that influence risk management for your chosen type of organization. • Write a 1,050- to 1,400-word executive summary in which you complete the following: o Describe the purpose of risk management in health care organizations in general and in your chosen organization in particular. o Explain key steps this organization may take to identify and manage their risks. o


620 words - 3 pages Intended for management to find The plan’s major points quickly. Objectives Marketing Strategy Marketing Strategy Followed by a table of contents Marketing Plan (4P’s) Budget & Controls External Analysis • Customer Analysis – (Major) segments – Customer needs – b h i behaviour Executive Summary External Analysis Internal Analysis l l SWOT Objectives Marketing Strategy Marketing Strategy Marketing Plan (4P’s) Budget & Controls


702 words - 3 pages GUIDELINES FOR OPTOMETRIST INVOICES [pic] (Independent Optometric Corporate Franchises) A. Invoice B. “Summarized Sales Activity by Category” Report C. “Service Summary” Report Failure to submit all of these documents for each service period at each clinic at which the Optometrist has provided optometric services will result in delay for payment of the optometric fees. If you have any

Management Tools

1844 words - 8 pages Exercise 2 : Management Tools Case Study March 8, 2015 Table of Contents Root Cause Analysis | | Executive Summary | 3 | Body of Report | | Problem | 3 | Cause | 3 | Analysis | 4 | Solution | 4 | Conclusion | 4 | Activity Based Accounting | | Executive Summary | 5 | Body of Report | | Problem | 6 | Cause | 6 | Analysis | 6

Excutive Summary

1034 words - 5 pages Risk and Quality Management Executive Summary Yakima Valley Memorial Hospital (YVMH) opened their door to patients on June 20, 1950 with 146 beds, 155 employees and over 200 auxiliary members. Today, Yakima Valley Memorial Hospital is a 225-bed acute care inpatient facility with a host of outpatient ancillary services and specialty clinics with over 2300 employees. The problem: The current risk management plan at Yakima Valley Memorial

Related Essays

Quality Management Assessment Summary Essay

1694 words - 7 pages Quality Management Assessment Summary HCS/451 Health Care Quality Management and Outcomes Analysis Quality Management Quality management is a systematic and continuous process that organizations use to deliver products and services that meet or exceed customer expectations. Quality management in healthcare has evolved over the years to address increased demands from consumers related to the quality of care and services, as

Quality Management In Healthcare Essay

1827 words - 8 pages Quality Management in Healthcare Antonio Theodore HCS/451 11/24/12 Jodie Sapaugh Quality and risk management are important factors in any organization. The company that this essay is concerned with, (National Power Corporation), builds custom battery packs for various devices including internal and external medical devices. Given that the battery pack could end up in a person’s body, quality and

Quality Management In The Manufacturing Essay

529 words - 3 pages Quality Management in the Manufacturing Industry: Learning from Defence Posted on 25 January 2012 by Ruth Chrystie| Leave a comment The manufacturing and engineering industries are changing rapidly as the current economic climate is forcing customers to critically examine their procurement budgets and the products and services they want are changing. This is particularly true of governments. In the Defence Industry we are seeing a move away

Quality Management In Hospitality Industry Essay

1508 words - 7 pages Quality Management in the Hospitality Industry Service: Hospitality Industry’s Main Product The hospitality industry is a service-oriented industry. The main offering to customers is service. Let us first discuss what a service is. By definition, services are intangible. The product that is a service or that component of the product that is a service cannot be seen, touched, or felt. As a deed, performance or action, a service is