URCovered Mobile Application Project Plan
Project Scope – The project scope is to allow customers an alternative means of communication with case managers which in turn will provide a more efficient claims process.
Project Objectives – The objectives of this provide will include extending the current process into a more efficient and user friendly process. The work load for case managers will be decreased as the application will allow for case managers the ability to manage more cases without affecting the quality of their work. Customers will be given real time status updates and be provided with instant and personal communication with their case managers. Objectives for this project will specifically target the IOS market, as the application will be designed for the Iphone/Ipad platform. Finally, the current claim management system will be updated and improved so that ...view middle of the document...
The last review will be conducted during the verification phase. Employees will review the solution architecture from the business, information, and technical aspect. In order to assure that the project runs efficiently, the plan of attack to assign a team leader who is an expert specific to the task at hand. These team leaders will conduct weekly meeting within the team, followed by a brief meeting with management to relay information from the team meeting. These weekly meetings will be a part of a structured walk-through which will ensure that all task stay within the given timeframe.
Critical Path - As shown in attached figure, all task highlighted in yellow are included in the critical path. Each task is dependent of each other and there is no slack available if the deadline is to be met.
Work Breakdown Structure
Web Developer – The web developer will be task to create the web page for the company website. The updated web page will include information about the mobile application, where to find it, and the application requirements.
Mobile Developer – The mobile developer will be task to analyze, design, and create the iOS prototype. They will incorporate everything listing within the proposal, and verify that the mobile application will be compatible with the existing claims management system.
System Analysts – The system analyst duties will include: Fact find, review existing system, design user interface, design data flow, design user processes, review solution architecture, and validate prototype. Due to the workload for this position, the task listed will require constant peer review and management review.
Project Manager – The project manager will attend all meetings and complete the following task: Review project notes, create business case documents and schedule, fact find, review existing system, determine recommendation, and create executive presentation.
Timeline – The total estimated time for implementation is 69 days/768 hours as shown in the accompanying figure.