Product Introduction Essay

1856 words - 8 pages

Projekt współfinansowany ze środków Unii Europejskiej w ramach Europejskiego Funduszu Społecznego, Program Operacyjny Kapitał Ludzki 2007 – 2013, Priorytet V Dobre rządzenie, Działanie 5.2 Wzmocnienie potencjału administracji samorządowej, Poddziałanie 5.2.1 Modernizacja zarządzania w administracji samorządowej

RAPORT Z BADANIA ANKIETOWEGO ZADOWOLENIA KLIENTA ZEWNĘTRZNEGO URZĘDU GMINY ŁUKTA

Marzec 2013

Sporządzona w celu sprawnej i profesjonalnej obsługi klientów oraz w celu starannego wykonywania zadań publicznych przez Urząd i tworzenia warunków stałego rozwoju. Respondenci udzielali odpowiedzi według następującej skali ocen:
Skala ocen
1 Bardzo źle 2 Źle 3 Trudno powiedzied 4 Dobrze 5 Bardzo dobrze

Forma badania:
Informacje uzyskano w oparciu o anonimowy kwestionariusz. Należy zaznaczyć, że z metodologicznego punktu widzenia jest on w pełni wiarygodny i statystycznie wartościowy.

I. PREZENTACJA WYNIKÓW BADAŃ KLIENTA ZEWNĘTRZNEGO
1. Warunki obsługi klientów

Odpowiedź Bardzo dobrze Dobrze Trudno powiedzieć Źle Bardzo źle

Liczba respondentów 12 16 4 11 11

Warunki obsługi klientów w Urzędzie są różnie oceniane. Najwięcej osób wskazuje na dobre warunki obsługi klienta. Na bardzo dobre warunki wskazało 12 osób. Trudno powiedzieć odpowiedziało 4 osoby oraz po 11 osób określiło warunki na złe i bardzo złe.

2. Zapewnienie i dostępność informacji

Odpowiedź Bardzo dobrze Dobrze Trudno powiedzieć Źle Bardzo źle

Liczba respondentów 12 27 8 6 1

Dostępność informacji dla klientów została oceniona pozytywnie. Dobrze oceniło ją 27 respondentów a bardzo dobrze 12. Źle i bardzo źle oceniło 7 respondentów natomiast 8 nie potrafiło określić dostępności do informacji.

3. Kompetencje pracowników

Odpowiedź Bardzo dobrze Dobrze Trudno powiedzieć Źle Bardzo źle

Liczba respondentów 23 21 3 1 5

Kompetencje pracowników w dalszym ciągu oceniane są wysoko. Odpowiedzi bardzo dobrze udzieliło 23 ankietowanych a 21 udzieliło odpowiedzi dobrze. Trudno powiedzieć oceniło 2 osoby, źle 1 i bardzo źle 5.

4. Uprzejmość i chęć pomocy ze strony pracowników Urzędu

...

Introduction to Marketing Essay

638 words - 3 pages a different part of the marketing plan. The marketing plan will become your final project. In Module 1, you will select your product and write a two (2) page essay. This will become the introduction for your Marketing Plan. The instructions are below. 1. You may select one of the products below. (If you have a product or service that you would rather research, you must receive pre-approval. Please contact your instructor regarding

Product Lifecicle Essay

1423 words - 6 pages Plan 1) Introduction, main stages in the development of a product. 2) Growth stage. 3) Maturity stage. 4) Deletion and or death. 5) Conclusion. 6) Bibliography. PRODUCT LIFE CYCLE A product is anything that can be offered to the market (willing and able buyers) for consumption (used to satisfy their wants and needs). Product life cycle refers to the series of stages in hich a product sales revenue and profit increase or is presented

Global and China High Pressure Washer Industry 2014 Deep Research Report

1760 words - 8 pages Product Introduction, manufacturing process, cost structure etc. then statistics Global and China key manufacturers High Pressure Washer capacity production cost price Gross production value gross margin etc information, and Global and China High Pressure Washer capacity production market share supply demand shortage import export consumption etc data statistics, and High Pressure Washer 2009-2014 capacity production price cost Gross production value

Professor Zhang

1036 words - 5 pages does the chosen delivery strategy impact the "innovation fulcrum" standard product, build to order, build at delivery, flexible products e. What aspects besides product line complexity should be considered in product introduction planning? f. How does complexity lead to uncertainty and variation in the supply network? Additional discussion topics / questions: What is the root cause of excessive complexity in the product line? Why is it difficult to

Indegious Tourism

2193 words - 9 pages product, because the product satisfy the several points which are portable, effective, accurate, and practical. Describe potential market barriers For the new product, analyzing the potential market barriers is crucial. So we will describe about the life-cycle of the product before analyzing the potential market barriers. The product life cycle has five stages which are product development, introduction, growth, maturity, and decline. ← The

Marketing

534 words - 3 pages Introduction and Company Background Introduction Summarise what the main problem is with the current problem and why you believe a repositioning strategy is necessary. Company Background Describe the company history/brand history and briefly state why repositioning product X will support the company’s general vision/direction. Please be sure that you understand the difference between the introduction and the company background. If you are

Marketing

1324 words - 6 pages want through creating, offering, and freely exchanging products and services of value with others. - Philip Kotler Frankie Lim L1 Module Introduction & Concepts of Marketing Management L01-10 Core Concepts of Marketing Target Markets & Segmentation Needs, Wants, and Demands Product or Offering Value and Satisfaction Exchange and Transactions Relationships and Networks Marketing Channels Supply Chain Competition Marketing

J&J (Philippines) Case Analysis

1040 words - 5 pages CASE ANALYSIS ON JOHNSON AND JOHNSON (PHILIPPINES), INC.: JOHNSON’S FACE POWDER Submitted by: Bravante, Marikon Manaligod, Kristina Salumbides, Lois Conrad Sumadsad, Beatrix Keith Tolentino, Maria Yvette I. Point of view We will take the point of view of Vice President of Marketing P.M. “Boy” de Claro because he is in-charge of the introduction of the product to the market. II. Situation Audit * In the mid-1880s

Chapter 9

9355 words - 38 pages decide on ________. A) whether to launch the product in a single location B) whether to launch the product in a region C) whether to launch the product into full national distribution D) when to time the new product introduction E) when to develop a planned market rollout Answer: D Diff: 2 Page Ref: 268 Skill: Concept Objective: 9-2 41) Following the decision to "time" the introduction of the new product, a company must decide

The Who Project

550 words - 3 pages Product Management ...------------------------------------------------- Product management From Wikipedia, the free... 23 Pages April 2012 Proton New Product Manag... ...1.0 INTRODUCTION In business world, new product development is the complete process that... 17 Pages June 2008 Product Management ...Executive Summary Major Findings The conditions for Camouflage suggest there is a feasible... 43 Pages October 2011 Product

Market Analysis Coca Cola

1153 words - 5 pages target audiences. This is the reason they choose youngster in their advertisement as well. Company can also largely focus on youngsters to set the target market. But their current strategy is most suitable because customers regardless of age factor like Coca Cola as soft drink. Product Life Cycle Products go through various steps throughout their useful lives. They are introduced, grow, mature and eventually decline. In the introduction

Cisco Systems, Inc.: Collaboration On New Product Introduction

2397 words - 10 pages Cisco Systems, Inc.: Collaboration on New Product Introduction Viking Project Cisco 1. What are the challenges and risks faced by technology companies in new product introduction? When an introducing new product there are several challenges and risks that technology companies face and must take into account before starting development. The technology industry is rapidly changing with new technology being developed and introduced every day

Company Introduction, Marketing Segmentation And Product Positioning

2040 words - 9 pages to market is because of the collaborative work they do in Product Management. With eyes focused squarely on the future, their team works closely with creative and prolific engineers to help design and develop technologies that improve access to the world's information. The company is responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting and tailoring solutions to all

Cisco Systems, Inc.: Collaboration On New Product Introduction

870 words - 4 pages ) examined the terry towel industry in Bangladesh. The aim of this study was to increased the knowledge of terry products scope, products demand and supply, buyer or market of products, product range, export volume, trend and revealed other opportunities, strength, threat etc of this sector. They found that Bangladesh is the number one choice of the importers for higher quality with low price of terry product specially terry towel. References

Colgate Pamolive Case Study

944 words - 4 pages 2 Colgate-Palmolive Case Study – Product and Pricing Strategy Introduction Colgate – Palmolive is a multinational company based in United States. It is a consumer product organization which focuses mainly on the health care and personal products. The products are widely available in many countries and are popular among the general consumers. The company has been able to

Product Introduction Essay

Other Papers Like Product Introduction

Introduction to Marketing Essay

Product Lifecicle Essay

Global and China High Pressure Washer Industry 2014 Deep Research Report

Professor Zhang

Indegious Tourism

Marketing

Marketing

J&J (Philippines) Case Analysis

Chapter 9

The Who Project

Market Analysis Coca Cola

Related Essays

Cisco Systems, Inc.: Collaboration On New Product Introduction

Company Introduction, Marketing Segmentation And Product Positioning

Cisco Systems, Inc.: Collaboration On New Product Introduction

Colgate Pamolive Case Study

Other Popular Essays