Problem Identification Essay

986 words - 4 pages

There is always a problem in an organization that must be resolved. There are many different types of decision making processes that an organization can use to help resolve these problems. This paper will examine some of the different types of decision making processes with examples from four organizations. This includes the decision making processes strengths and weaknesses, as well as comparing and contrasting them with each other. This paper will also describe how a problem can best be identified and described to stakeholders in a manner that is sensitive to their perspectives.
All of the different organizations and their decision making processes vary tremendously. The Stanford ...view middle of the document...

Each problem formulation and identification style has its own strengths and weaknesses. The benefit of the why-why diagram and the root cause analysis is that it uses all of the strengths of the team to arrive at a favorable solution. “Every answer turns into another question, and the exercise continues until the team cannot reasonably ask why anymore” (Nelson, 2003). Because the analysis is such a concentrated effort, the resolution is usually the most effective. Though this process could be time consuming, if done with only a few people, it works well when done with several knowledgeable people because reworking the issue is usually not needed. The drawback to the root cause analysis method is that when resources are limited, the root cause analysis does not solve the issue of finding creative ways to solve the problem. It only helps determine what is wrong and what needs to be fixed.
Adaptive planning has much strength. It allows for fluidity in an organization and leaves room for both creativity and growth. It is a great tool for a new company with a large amount of highly trained and qualified individuals or a well established organization that has a large reference library from which solutions can be quickly accessed. Because adaptive planning requires quick thinking to both identify and solve a problem, it is prone to errors and must rely heavily upon prior experiences to be continuously effective.
Cause and effect is a process that peers into all available options to find which best suits the needs of the company. The benefit of this type of evaluation is one of its major strengths. Because this process takes into consideration the constraints of budgets and staff, it adds another level to the basic decision making model making it a reliable source of problem formulation and identification. The weakness of the cause and effect process is that it is often a lengthy one and must be reviewed...

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