September 26, 2010
Professor Patricia Neu
HRM-531 Human Capital Management
Performance and Career Management
The following will develop a performance and career management programs for the employees that I have selected for my team. I will plan work and set expectations, monitor the performance of my team, reward good performance, and rate the performance of my team in a systematic way. (www.opm.gov) I also feel it is important for my team to individually take ownership of their own career paths with direction and guidance from the company as to what is expected of them. I feel that performance management should be a continual, throughout the year process, not something ...view middle of the document...
I feel that this is very important so that the employee knows that the company considers their education a valuable part of the company’s decision to keep them a part of the team for the long haul. Additionally, there are monthly e-courses offered during lunch and after work to improve sales performance and customer service management.
As a company, it is very important to allow dual career parents the opportunity for a solid work-life balance. Flex time is available as well as telecommuting. Also, as a sales rep, you are responsible for your leads and customer base. As long as these needs are being met and exceeded on a regular basis, you will be able to take time off as needed, though not excessively.
Diversity was very important to me when selecting our team. I wanted an accurate representation of the customer base that we serve and to have people in place that would be able to relate to customers well. I do not really feel that this diversity will hinder our team in any way and will more than likely, enhance it. If a team member feels like they need diversity training, I would be more than happy to offer it to them or to the team as a whole. However, I do not really feel...