Overview of Management
Kudler Fine Foods (KFF), opened in 1998, is “committed to providing their customers with the finest selection of the very best foods and wines so that your culinary visions can come true” (Kudler Fine Foods, 2007). Kathy Kudler, President and Founder, “vision was to create one store that would stock a wide selection of the freshest ingredients as well as all of the tools a gourmet cook could ever want” (Kudler Fine Foods, 2007). She was certain that her company would be a great success if she combined the convenience of a one-stop shop with reasonable pricing. The purpose of this paper is to examine the primary management functions and its relation ...view middle of the document...
“Organizing involves specifying how the firm’s human, financial, physical, informational, and technical resources are arranged and coordinated to perform tasks to achieve desired goals” (Balkin & Gomez-Mejia, 2002). At KFF, the team responsible for this function is Kathy, Brenda, Henry, and Yvonne; they work closely together to ensure that KFF is meeting all of its goals in every aspect of the company. Kathy is the overseer as the others play a significant role. Brenda is responsible for the hiring and selection process, developing policies on compensation, benefits and training, while directing and coordinating the administration and human resource activities. Henry’s position is to develop and implements goals, policies, priorities and procedures relating to financial management, budget, accounting and payroll (Kudler Intranet, 2003, 2005, & 2008). Yvonne acts as a consultant to the management on operational matters and is responsible for developing budgets, staffing levels, and pricing structures for the stores.
“Leading is energizing people to contribute their best individually and in cooperation with other people” (Balkin & Gomez-Mejia, 2002). Leading involves making sure the goals of the organization are communicated down to all levels and inspiring those employees to meet its goals. Kathy has the main role in this function and is responsible for setting the tone for the organization. She must also set the example for her subordinates to follow and carry along to those that they supervise. By doing so, she can be confident that her business will remain above its competitors and her customers will remain loyal.
“Controlling consists of measuring performance, comparing it to objectives, implementing necessary changes, and monitoring progress” (Balkin & Gomez-Mejia, 2002). Controlling is rendered by performance reviews and/or employee evaluations. All directors and store managers at KFF are responsible for this function. These managers take the necessary steps to make sure that all the employees under them are meeting their objectives as well as those of the company as a whole.
Technology and the Internet
Technology and the Internet are used by KFF in a variety of fashions. In reference to technology, it enables each of the store locations to connect resources together in providing a single interface for information. KFF’s database serves as a focal point for information, such as inventory stock used in managing inventory and determining the availability of ingredients for prepared items. The Internet is used as a central repository of company information in describing what services they offer and each of the products rendered. In addition, via the Internet, they also denote store location and hours of operations to customers. ...