This website uses cookies to ensure you have the best experience. Learn more

Otis Elevator Essay

943 words - 4 pages

Otis and the Central Role of Information and IT May 18, 2011

I. Key Business Objectives
Bousbib developed several key business objectives in response to the changing operational landscape of elevators, escalators and moving walkways industry. No longer would Otis be considered an “old-line industrial company.” Among these key initiatives and changes were:
* Vision: Become the “recognized leader in service excellence among all companies – not just elevator companies – worldwide.”
* Culture: Change the norms, values and processes of Otis – how they do business – so that the company focus shifts from a manufacturing company to that of a service company. Become the number ...view middle of the document...

This led to more efficient processes and in turn, more accessible and shared data between different areas of the company. These previous areas affected were:
* Engineering: Integrate the products and operations of the many acquired companies into Otis while also shifting from a regional to a global product strategy. Use of SIMBA program to change the product structure and design process and reduce unnecessary overhead.
* Supply Chain: Streamline operations by reducing the number of factories – falls in line with company vision of bring a service company. Reorganized the supply function into a global supply chain – use of e*Logistics a key requirement for this.
* Sales: No clear best practices checklists until the SIP program. SIP led to a standardization of best practices across the organization. Helped customers define their needs and brought sales and field teams together.

III. E*Logistics: An Information Enabler

The critical component of Bousbib’s plan to integrate the company’s information systems and connect the many different operations (sales, factory, field installation, etc) with one another was the e*Logistics program. Traditional practices were to focus on the flow of the product. This was now shifting to a focus on the flow of information. Whereas previous systems such as SIP provided some improvements, these did not stick and became inconsistent. By enabling the e*Logistics program, these best practices are reinforced and “baked” into the organization and standardized. Some of the changes made by enabling e*Logistics included:
* Coordination: The program required the approval of both the sales and the field installation supervisors, so that both worked together through the life of the project. E*Logistics automated the data sharing processes and fed the information to the financial systems.
* Sales Processing: Became more automated with the use of e*Logistics. Data flowed through from the initial proposal acceptance, and circulated important information to key supervisors....

Other Papers Like Otis Elevator

Strategic Mangement Essay

1581 words - 7 pages internt . “ Instances of Strategic Vision OTIS ELEVATOR “ Our mission is to provide any customer a means of moving people and things up , down , and sideways over short distances with higher reliability than any other enterprise in the world “ Instances of Strategic Vision AMERICAN RED CROSS “ The mission of the American Red Cross is to improve the quality of human life , to enhance self-reliance and concern for othrs , and to help

Industrial Revolution Essay

1580 words - 7 pages thousands of patents not just in United States but also in Europe. Since Graham Bell invented telephone to communicate, it became the most effective and immediate way of communication. By telephone people and businesses could communicate over long distances immediately. Telephone is still substantial way of communication across the globe. Bessemer process in steel production, mechanized elevator invented by Elisha Otis, escalator invented by

World Trade Centers

2410 words - 10 pages elevators could carry about 20 (McAllister). Also, Yamasaki had to make sure the air pressure generated by the express elevators would not buckle the elevator shafts. The engineers of Otis Elevators came up with a solution to this problem. By using a drywall system fixed to the reinforced steel core, the shafts were strong enough that air pressure was not an issue (McAllister). The exterior was made up of a silver aluminum. Aluminum had to be used

List of Top Inventions and Discoveries

3139 words - 13 pages States). Electronic Computer, 1942. Inventor : J.G. Brainerd, J.P. Eckert, J.W. Mauchly (U.S.). ENIAC (Electronic Numerical Integrator and Circulator), University of Pennsylvania, Philadelphia. Elevator, 1852. Inventor : Elisha G. Otis (U.S.) (1811-61). Earliest elevator at Yonkers, N.Y. Film (musical), 1923. Inventor : Dr. Lee de Forest (U.S.) New York demonstration (March 13). Film (talking), 1926. Inventor : Warner Bros. (U.S.). First

Strategic Management Thai Ebook

1411 words - 6 pages , animal health and consumer health care. Our products are available in more than 150 countries. ตัวอย่าง พันธกิจบริษัท OTIS ELEVATOR Our Mission is to provide any customer a means of moving people and things up, down, and sideways over short distances with higher reliability than any similar enterprise in the world. การกําหนดวัตถุประสงค์ (Objectives) การกําหนดวัตถุประสงค์ (Objectives) คือ การระบุผลลัพธ์ที่ต้องการของการดําเนินงาน ควรมีลักษณะ

Mergers And Acquisitions

4859 words - 20 pages Technologies and OTIS Elevator Merger. The Fourth Wave Merger (1981-1989) This wave merger was characterized by acquisition targets that were much larger in size as compared to the 3rd wave mergers. Mergers took place between the oil and gas industries, pharmaceutical industries, banking and airline industries. Foreign mergers became common. Most of them were hostile takeovers. This wave ended with anti takeover laws, Financial Institutions

Freedom And Responsibility

2141 words - 9 pages Built within the Constitution of the United States are specifically defined freedoms that are guaranteed to all citizens. Conversely, with every constitutional freedom there comes a corresponding responsibility. On September 25, 1789, the state legislature’s twelve proposed amendments were transmitted by congress, the first two dealing with congressional representation and congressional pay. The following numbers three through twelve were

Hate Crime Laws

2348 words - 10 pages On June 7, 1998, 49-year-old James Byrd Jr. of Texas accepted a ride from three white men, who then beat him severely, urinated on him, chained him by his ankles to the back of their pick-up truck, dragged him for three miles into the countryside, and dumped his corpse in front of an African-American cemetery (Graczyk). A little over a year later, a jury sentenced ring leader John King to death by lethal injection (“Man Executed for Dragging

Rational Emotional Behavior Therapy Case Study Conceptualization And Treatment Plan

2140 words - 9 pages Rational Emotional Behavior Therapy Case Study of Sarah: A Conceptualization and Treatment Plan Rational emotive behavior therapy, REBT, was developed by Albert Ellis and holds the central belief that the events in our lives do not cause our disturbances but that they are instead caused by our view of the events (Murdock, 2009). Murdock (2009) states that “people are seen as responsible for their behavior” (p. 279) but, because they are

Holidays In Albania

1636 words - 7 pages Have you ever thought about having exciting and incredibly cheap vacations? Albania might be the right choice. According to My Travel Guide, Albania is ranked the fourth among ten places worth visiting in Eastern Europe (“Top 10 Eastern European Destinations”). One can encounter three kinds of vacations in this Mediterranean country: winter, summer, and cultural. The ideal places to spend your winter vacations are the Albanian Alps. They are

A Heart Of Darkness

1748 words - 7 pages In this short story, there are frequent significant subject and ideas that make the story, "A Heart of Darkness," by Joseph Conrad, and haunting novel. The main theme is absolute white power over the natives. The theme validates the corruption, and the dependence caused by the white people as they took over the Congo. White men were giving all the power; they had no self-control, and in the end they did not use wisely. The white men became

Related Essays

Otis Elevator: Accelerating Business Transformation With It

1033 words - 5 pages Business Context Elisha Graves Otis founded the company when he first founded the ‘Safety brake elevator’ in 1853. From then the company’s main focus was to design and manufacture the safety systems according to the customers need. The Otis Elevator Company became a subsidiary of United Technologies (UTC). It is one of the largest manufacturing industries in the world. It not only manufactures but also installs the equipment in the respective

Kone Case Study

1060 words - 5 pages Otis, but emphasize onMonospace benefits. 3 . Launch Plan of Monospace KONE was to launch the Monospacein the low-rise residential elevator market in Germany, whichwas its largest country market in Europe and vital to its overall success. Basically KONE has two options. 1. They could market the product either in-between the hydraulic and the geared traction. 2. . They could position it as top of the line 3. Monospace fit

Ward Leonard Control System Essay

2321 words - 10 pages ). Literature Survey: The earliest practical application of the Ward Leonard System can be traced back to the late 19th century. At the time, a lot of effort and research was going on in the improvement in the functioning and efficiency of Electric elevators. The Otis Electric Company, co founded by the Otis brothers and General Electric in 1892, was started to make electric elevator motors based on Eickemeyer’s electric motor design, by

General Management Essay

3907 words - 16 pages CASE: 1 GEORGE DAVID George David has been CEO of United Technologies Corporation (UTC) for more than a decade. During that time he has received numerous accolades and awards for his performance as a CEO. Under his leadership UTC, a $343 billion conglomerate whose operating units include manufacturers of elevators (Otis Elevator), aerospace products (including Pratt & Whitney jet engines and Sikorsky helicopters), air conditioning