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Organizational Development And Change Essay

1454 words - 6 pages


Chapter 9

Q. # 2. Identify and explain the four areas of the Johari Window Model.

The Public Area: includes behaviors, thoughts and feelings that both the person and others know. On this area the person and the others share mutual perceptions, that it would help the group and team process.

The Blind Area: represent aspects of the self not known to oneself but readily apparent to others (can include mannerisms, habits, gestures, attitude, etc). The person might be aware or the other can perceive easily. It can be a great excuse to act in a denial.

The Closed Area: this involves behaviors, thoughts and feelings known only to oneself and ...view middle of the document...

Is a golf team really a team, or just a group?

Open to communicate.
All members are empowerment.
Share goals and objectives.
Share leadership.
Clear and unify Purpose.
Listening skills by the team members.
Believe in team process.
Share values.

A goal team can act as a team if the follow and implement the team building principals.

Q. # 2. Identify and give examples of ways of increasing team effectiveness.

Monthly meetings with the team member to evaluated progress, needs and areas of improvement.
Continue education in team building process.
Once every six months send the team to “boot camp”.
Empower the team members to take decisions by their own.
Provide the necessary time and resources to develop a team work.
Rotate the leadership function to the all team members.

Q. # 4. Identify the six steps in the team development process.

Step 1: Initiating the Team Development Meeting. Identify the need to develop a team building process and motivated the different areas of the organization to initiate a team building process.

Step 2: Setting Objectives. Design and share with the team member the goals and objectives that team want to accomplish in some period of time.

Step 3: Collecting Data. Gather the most possible information about strengths and weakness about the process.

Step 4: Planning the Meeting. Planning the better way to introduce the concept of team work to the new team members.

Step 5: Conducting the Meeting.

Step 6: Evaluating the Team Development Process. Appraise the outcomes of the first meeting and after that evaluate progress of the consequents meetings.

Chapter 11

Q. # 3. What are the anticipated behaviors of competitive conflict that occur in work teams?


Case: The Exley Chemical Company (page340).

The conflicts observed on this company are product of an independent and egocentric point of view of each department. The organization and the different departments do not working as a team, opposite they are protecting particular interest without consider the whole organizational contest. The need of control process and have the power is evident on this case. Also the low leadership in notable as well the low empowerment by the company and department members.

Chapter 12

Q. # 1. Identify and discuss the mayor factors in effective goal setting.

The participation by the members of the organization in to the meetings organized to set the goals, would beneficiate the implementation of those.

Provide especial training for employees in the techniques to set goals, would allow the successful design on the goals.

Create reward and incentives to those that participated in the goal setting, it can be another motivation factor for the employees to participate and being involved on this process.

Managerial support is critical to create an trustworthy atmosphere to develop and implement the goal...

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