Question 1 .4 out of 4 points
Correct Which of the following is an enduring change of behavior that results from experience?
Selected Answer: Learning
Correct Answer: Learning
. Question 2 .0 out of 4 points
Incorrect A manager who is using spreadsheet software to prepare a departmental budget is using which managerial skill according to Katz?
Selected Answer: Creative
Correct Answer: Technical
. Question 3 .4 out of 4 points
Correct which managerial skill involves the capacity to analyze and solve complex and interrelated problems?
Selected Answer: Conceptual
Correct Answer: Conceptual
. Question 4 .4 out ...view middle of the document...
Question 9 .4 out of 4 points
Correct Which of the following is one of the six major categories of emotions identified by researchers?
Selected Answer: Surprise
Correct Answer: Surprise
. Question 10 .4 out of 4 points
Correct The degree of loyalty an individual feels toward the organization is known as __________.
Selected Answer: organizational commitment
Correct Answer: organizational commitment
. Question 11 .4 out of 4 points
Correct Attitudes are acquired from all of these sources EXCEPT:
Selected Answer: business models.
Correct Answer: business models.
. Question 12 .4 out of 4 points
Correct Which work attitude reflects feelings that the job serves one’s financial, developmental, and professional interests?
Selected Answer: Rational commitment
Correct Answer: Rational commitment
. Question 13 .0 out of 4 points
Incorrect A __________ schema is used when an experienced manager thinks about the appropriate steps involved in facilitating a meeting.
Selected Answer: script
Correct Answer: person-in-situation
. Question 14 .4 out of 4 points
Correct A person’s belief that he or she can perform adequately in a situation is known as __________.
Selected Answer: self-efficacy
Correct Answer: self-efficacy
. Question 15 .0 out of 4 points
Incorrect __________ is the administration of negative consequences or the withdrawal of positive consequences that tend to reduce the likelihood of repeating the behavior in similar settings.
Selected Answer: Positive reinforcement
Correct Answer: Punishment
. Question 16 .4 out of 4 points
Correct Which perceptual distortion occurs when an individual’s characteristics are compared with those of others recently encountered who rank higher or lower on the same characteristic?
Selected Answer: Contrast effects
Correct Answer: Contrast effects
. Question 17 .4 out of 4 points
Correct The creation of a new behavior by the positive reinforcement of successive approximations to the desired behavior is called __________.
Selected Answer: shaping
Correct Answer: shaping
. Question 18 .4 out of 4 points
Correct According to McClelland, someone who seeks influence over others...