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Organization Behavior Essay

760 words - 4 pages

Mark Quiles
Professor Schafer
HRM – 301003
October 13, 2014
Effective and Ineffective Communication
Effective communication is important in both personal and business aspects of our lives, particularly as ineffective communication can create short- and long-term hostilities and decreased work productivity. We often don’t think about the process of communicating while we are doing it, but paying closer attention to how you both send and receive information can eliminate problems and improve relationships. The objective of this paper is to compare and contrast two communication experiences, one in which that I felt I communicated with another individual or group which will be called ...view middle of the document...

To get a message across, I as the sender I needed to ensure the receiver in this case my manager or sales consultant correctly interprets what I’m trying to say. If not, confusion and conflict typically occurs which in this case would be the walk in leaving the gym, and a failure of acquiring a new member to sign up for the gym which leads to loss of possible revenue. By my manager providing me with the knowledge necessary to do my job, I was able to help in the success of bringing on a new member of the gym, and my boss was able to express positive emotions towards me and even asked me if I wanted to try and become a sales consultant. It was the most effective function of communication, and every Jargon was used in this communication experience, which ultimately lead to a more effective communication between my manger and sales consultant, and I. By having the knowledge needed to use the PA system technology I was able to correctly my message was received effectively and efficiently.
Communication experience 2
Any disruption or failure in the process can create ineffective communication. Language is an obvious example. For instance I am taking...

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