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Organization Behavior Essay

2399 words - 10 pages

How can a manager build employee trust?

A. Provide employees information on industry growth potential from innovation
B. Identify and be negative about the change with employees
C. Identify only very general job skill changes
D. Provide very general change information
E. Provide specific job loss and change information

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A change vision must be developed and clearly conveyed to all members of the firm.

What aspect of the change vision should management communicate to employees?

Choose 1 answer

A. Nonsupportive management views
B. How the employees will be affected by the change
C. Vague images of the proposed organizational structure
D. A ...view middle of the document...

Ensure the organization is ready and implement the change quickly.
D. Use a systems model and manipulate the data indicating change is needed.

...

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Which of the following is a key factor in communicating change vision to employees?

Choose 1 answer

A. Provide employees the opportunity to adjust at their own pace
B. Provide employees the opportunity to discuss proposed changes
C. Provide a consultant to answer individual employee questions
D. Provide a consultant to manipulate employee questions

...

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What skills does a manager need to successfully implement change?

Choose 1 answer

A. Communicates clearly, motivates through participation, and delegates key duties
B. Communicates clearly, increases stress, and delegates key responsibilities
C. Communicates clearly, criticizes good performance, and decreases stress
D. Communicates clearly, plans for orderly work flow, and controls details

...

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Which phase of change is characterized by reorientation towards a new situation?

Choose 1 answer

A. Consolidation
B. Reorganization
C. Refreezing
D. Movement

...

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A company is in the unfreezing phase of change.

What should communication from manager to employee focus on?

Choose 1 answer

A. Increasing the restraining forces
B. Reducing the driving forces
C. Reinforcing the new situation and the rules that have been implemented
D. Helping the employee become dissatisfied with the status quo

...

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A manager develops a strategy for empowering others to remove barriers and encouraging risk-taking and creative problem solving.

Which phase of change is the manager trying to support?

Choose 1 answer

A. Movement
B. Initial phase
C. Reengineering
D. Endings

...

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What factor results in greater resistance to change in some cultures than in others?

Choose 1 answer

A. Global sensitivity
B. Cross-cultural complexity
C. Ethnocentrism
D. Reliance on tradition

...

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How does innovation benefit an organization?

Choose 1 answer

A. Enhances the firm's ability to remain competitive
B. Extends the life of current customer needs
C. Reduces the firm's use of research and development
D. Inhibits the long term effectiveness of employees

...

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How does the use of a flat structure encourage innovation?

Choose 1 answer

A. Flat structure limits bureaucratic flexibility.
B. Flat structure reduces misleading sharing of intradepartmental information.
C. Collaboration and creativity promote innovation.
D. Bureaucratic collaboration supports innovation.

...

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Why would a celebrating failure strategy be appropriate for encouraging innovation when a previous innovation failed?

Choose 1 answer

A. Employees and management learn from...

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