Operations Management Essay

2714 words - 11 pages

Table of Content
1. Introduction 2
2. The Nottingham Castle 2
2.1 The layout of Nottingham Castle 2
2.2 The characteristics of the operation in terms of Input 5
2.3 The characteristics of the operation in terms of Output 5
2.4 The characteristics of the operation in terms of 4Vs 6
3. The London Zoo 7
3.1 The general introduction of London Zoo 7
3.2 Outline the characteristics of London Zoo operation on input, output and 4Vs. 8
3.3 Quality performance being affected by input, output and 4Vs 9
4. Problems and recommendations 10
5. Conclusion 10
Reference 11

1. Introduction
Every organization has its own operating system. In this report, it will compare and ...view middle of the document...

And due to every area consists of its own contents of different types of exhibitions; customers can take different routes with their own needs, the Nottingham Castle can be regarded as the functional layout. As below, it shows the general layout of Nottingham Castle:

Walk past the Robin Hood Statue (No.12), and then enter into the Castle Gatehouse (No. 1). It was the only external gate into the medieval castle, and that is the place to sell a ticket. Meandering through the colourful grounds in Main Path, and then mounting the stairway up, you’ll arrive at the Eastern Terrace and main entrance of the Ducal palace known as Nottingham Castle (No.8). Inside the Nottingham Castle, it’s the Museum and Art Gallery. It will hold exhibitions irregularly with a variety of exhibits. Finish visiting the Museum and Art Gallery, downstairs and walk along with the path, through Medieval Bridge (No.4), the exit is just in front of you. On the way back, if you turn right, you can see the Edwardian Bandstand (No.10) and Albert Ball War Memorial (No.11).

Then we moved into the core part of Nottingham Castle - Museum and Art Gallery. It has five floors: upper floor, upper ground floor, ground floor, lower floor 1 and lower floor 2. Each level separated into several areas with different theme. For example, No.4 is a changing exhibition of highlights of the Castle Collection. It also displays a few of 5,000 objects from the decorative arts collection, like ceramics, glass and metalwork collections, that display in the Study Gallery (No.5). The recommended route can be like this: Enter into the museum, turn right and No. 9 is in front of it. And then it links with South Hall (No.8). Go upstairs through the stairway, and it arrived at the Upper Floor. After finishing visiting No.2 and No.3, go downstairs to the No.4 and No.5. Then you will be back to the Ground Floor. For a period of time, it will change some showpieces in accordance with the different themes. Also in the cafe, it offered a place for customers to take a break to enjoy eating. It's located on the Ground Floor. And if you want to buy some souvenirs, there is a shop opened near the Museum Entrance.

2.2 The characteristics of the operation in terms of Input
One set of inputs is transformed resources. They are usually a mixture of the three – materials, Information and Customers.
The other set of inputs is transforming resources. There are two types – Facilities and Staff. (Slack, 2010)
For Nottingham Castle, who is the Castle’s customer? The answer is the local people and out of towners. Schools and other educational groups, families visited the Castle in an organized way. They cultivate their students’ or children’s individual quality, and let them know the background in all periods. Also, overseas or domestic tourists, and people who have never visited but know of its intriguing and historical place will be attracted to come. The castle is the people’s best choice for they can not only edify...

Other Papers Like Operations Management

Operations Management Essay

2917 words - 12 pages Managing Operations Introduction The report will start with definition of operations management concept. This will be followed by identifying some of the global factors affecting operations management in organisations and the impact such factors have on operations management in organisations and to assess how operations management can contribute to sustainable business activities . The second part of the report will describe how project

Operations Management Essay

1981 words - 8 pages ‘Discuss the role and importance of operations management in the context of the organization that you have chosen.’ 2010 Cohert Introduction What is Operations Management? • “Operations management is the activity of managing the resources which are devoted to the production and delivery of products and services”. It is one of the core functions of any business, although it may not be called operations management in some industries

Operations Management

967 words - 4 pages Operations Management Supply Chain Nathalia Gomez Kean University Abstract Supply chain management is the management of the flow of goods. It includes the movement and storage of raw materials, work-in-process inventory, and finished goods from point of origin to point of consumption. It is the streamlining of a business' supply-side activities to maximize customer value and to gain a competitive advantage in the marketplace. Supply

Operations Management - 2361 words

2361 words - 10 pages Operations Management Literature Review and Critique Introduction Supply Chain Management is the combined set of practices, policies and frameworks that represent the relationship and the working dynamics between manufacturing, supplier, wholesaler, retailers and other supporting entities like warehouses, distributors etc. that enables final goods and services to reach the customers in the desired quantities and at the desired time

Operations Management - 5367 words

5367 words - 22 pages What is Operations Management? 2013 Joshua Richards POM 343 Due: 12/11/2013 Table of Contents Tale of Things to Come 1 Conceptual Model 2 Class Two: What is Operations Management / Productivity, Competitiveness & Strategy 3 Class Three: Forecasting, Aggregate Planning, MRP and ERP 4 Class Four: Product and Service Design 5 Class Five: Capacity Planning, Process Selection and Facility Layout 6 Class Six: Design of Work

Operations Management - 5007 words

5007 words - 21 pages Operations Management: Case Custom Molds Joseph Lynn A4006828 MBA4 GGSB : LSBF 1. What are the major issues facing Tom and Mason Miller? 2. Identify the individual processes on a flow diagram. What are the competitive priorities for these processes and the changing nature of the industry? 3. What alternatives might the Millers pursue? What key factors should they consider as they evaluate these alternatives? Comment Form for Assessed Work

Operations Management - 843 words

843 words - 4 pages customers always change so the organization can develop their products to satisfy the needs of their customers continuously for example a company producing its own brand products for customers. Diversification It gives the company to see where it’s going and how it can grow to next level to also enjoy economies of scale. 1. References 1. 17 February2013,http:graelaws.wordpress.com/mba/operations-&-process/operations-performance-objectives-the–big-5/ 2. 24 February2013, http://wiki.answers.com/Q/Role-of-operations-management-in-strategic-management

Operations Management - 3000 words

3000 words - 12 pages Operations Management 4BIM502 Assignment No. 1 Abdurahman Haji 12159352 Adam Al-Ghariyani 10594805 Word Count: 2650 Question 1). The post-construction issues that have come to surface regarding the Northstar HyperMall within the last three months are varied yet linked. These issues are of such importance in relation to the reliability – (According to Hollins and Shinkins, 2006 ) “The most important aspect of any product or

Operations Management - 3568 words

3568 words - 15 pages use the library.· Special promotions such as two movies for one should be offered for older movies. This will attract more members to take out more products.REFERENCESJohn Bicheno & Brian B. R. Elliott (1997) Operations Management An Active Learning Approach, Oxford, Blackwell Publishers Ltd.Nigel Slack, Stuart Chambers and Robert Johnston (2001) Operations Management 3rd edition, Essex, Pearson Education LimitedRobert Johnston & Graham Clark (2001) Service Operations Management, Essex, Pearson Education LimitedWEBSITES

Operations Management - 4169 words

4169 words - 17 pages ------------------------------------------------- LETTERKENNY INSTITUTE OF TECHNOLOGY ------------------------------------------------- ------------------------------------------------- ASSIGNMENT COVER SHEET ------------------------------------------------- Lecturer’s Name: George Onofrei ------------------------------------------------- Assessment Title: Operations Management

Operations Management - 3473 words

3473 words - 14 pages opportunity to arrange the various departments to optimize the efficiency and effectiveness of operations. One primary operation of DNB is check processing. The check-processing division acts as a clearinghouse for commercial and personal checks. Checks are received from the tellers downstairs as well as from other, smaller financial institutions with which DNB has contracted. Using the magnetic-ink characters located at the bottom of each check

Related Essays

Operations Management Essay 678 Words

678 words - 3 pages Operations Management This assignment discusses the importance of operations to achieve the firm’s objectives with respect to sales, profitability and quality. This paper starts with a definition of operations management. Operations Management (OM) is the set of activities that creates value in the form of goods and services by transforming inputs into outputs. To be able to let the production of goods and services run efficiently, the

Operations Management Essay 1722 Words

1722 words - 7 pages Operations Management… By D.B.S. Saurabh Marwah(201401017), Dingnan Ouyang(201400084), Boyang Yu(201400104) Students – Asia Pacific International College Literature review 1 Literature review of Operations management Saurabh Marwah, Dingnang, Boyang Asia Pacific International College Research Topic: The impact of total supply chain management on organization performance? Literature review 2 Introduction Operations

Operations Management Essay 1107 Words

1107 words - 5 pages department needs to have a solid foundation of skills focused on customer service, logistics, finances, human resources, and finally business analysis. However, within many organizations and hospitals this is not the case; the employees do not fully understand their role and significance to the organization due to the lack of proper training and education. ROLE OF OPERATIONS MANAGEMENT WITHIN MATERIALS MANAGEMENT Operations management is

Operations Management Essay 1833 Words

1833 words - 8 pages Operations management It is an area of management concerned with overseeing, designing, controlling the process of production and redesigning business operations in the production of goods and/or services. It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed, and effective in terms of meeting customer requirements. Operational manager The manager concerned with