Operation Management Essay

4783 words - 20 pages

MODULE NUMBER: P58304MODULE TITLE: OPERATIONS MANAGEMENTCONTENTS1Introduction2Description and Analysis of Operations and Operating Processes2Evaluation of Operational Performance against Strategic Requirement 8 Recommendation for Improvement of Operation Function 12Appendices 17References and Bibliography 19INTRODUCTIONMaritime and Port Services, MPS Ghana Limited is a Shipping Agency involved in the provision of transport and logistic services in Ghana. The activities of the company include Vessels Husbanding, Sea and Air Freight Forwarding, Trucking and Warehousing Services among others. This report will focus on the Vessel husbanding operations of the Company which is the core business of ...view middle of the document...

These different stakeholders have different objectives which are often at variance with each other. MPS is organized along functional departments as Commercial, Shipping (Import and Export Documentation), Accounts and Finance, IT, Quality and Personnel Departments. The Commercial and Shipping Departments directly handle the needs of the local customers.The vessel husbanding process depends on its customers' (local customers) input into the system. They must make their cargoes available properly packaged in containers and requisite documentations completed, and at the right time to be loaded on the vessel. (These cargoes are often delivered load ready to designated reception depot/terminal.It also depends on the Vessel Operator for input in the form of vessel schedules, vessel physical characteristics, stowage plans and other relevant information that are needed to arrange for the smooth berthing and working of vessel. Also input into the process come from related parties such as Slot Partners and the Container Terminals who must arrange containers ready and transfer to designated quay for loading and also arrange the movement of discharged containers from ship side to import depots/terminals. It is not easy to separate the transformation process from the transformed input as the whole process is interrelated as demonstrated in the figure 1 below.The output of the process include satisfied crew members, completed vessel sailed to next port on time, local customers whose cargo are safely landed or loaded, required reports correctly prepared and transmitted on time. There is also documentary evidence of vessel activities as output from the whole process filed per vessel.The vessel husbanding operations of the company are divided into three distinct processes identified as:a)Pre Arrival Activitiesb)Discharging Activitiesc)Loading activitiesThese activities are carried out sequentially and a delay in any set of activities impact on the others. However, depending on stowage arrangement, sometimes discharge and loading can take place simultaneously in specified hatches and crane.Pre ArrivalThe pre arrival processes are mainly back office activities involving communications with and coordination of all related parties to get prepared for the arrival of the vessel.The process begins with the reception of vessel particulars, sailing schedule and stowage plan from the Vessel Operator who is France by the Assistant Operations Manager (AOM). The information on these documents is used to complete vessel booking form to pre notify the Port Authority of the expected Vessel at least 48 hours before the vessel arrives. The form is approved and signed by the Port Authority (represented by the harbour master) to indicate awareness and the details of the vessel helps to allocate the appropriate berth for the vessel. The AOM then attends the berthing meeting organized by the port authority with other port users and to decide and allocate berth for expected vessels....

Other Papers Like Operation Management

Operation Management Essay

1982 words - 8 pages Formulate an operations strategy for your business The role of operation strategy is to provide a plan for the operations function so that it can make the best use of its resources. The operations strategy must be aligned with the company’s business strategy and enable the company to achieve its long term plan. Once the business strategy has been developed, and operation strategy must be formulated. The operation strategy relates the business

Operation Management Essay

735 words - 3 pages Organisations and Operations Management Operations management is the term applied to the activities at the core of any organisation's business and is concerned with the way in which the organisation actually puts into practice what it has set out to do. An organisation will undertake operations to make a product , provide a service or a perform a combination of the two. Hence Glaxo manufactures pharmaceuticals;BT provides

Operation Management

4067 words - 17 pages materials takes for 1 meter long. The remaining material will be moving into storage which take 10 minutes time. Meanwhile, our operation department will start the operation. First, the machines will assembly the spectacle and its structure according to the design for 20 minutes longer. Next, they will start to build a frame in 10 minutes time. Once the frame had built, it will send to the next operation which the machine will insert the lens and the

Operation Management - 3233 words

3233 words - 13 pages 1 Operations and Productivity Learning Objectives When you complete this chapter you should be able to: 1. Define operations management 2. Explain the distinction between goods and services 3. Explain the difference between production and productivity 4. Compute single-factor productivity 5. Compute multifactor productivity 6. Identify the critical variables in enhancing productivity 1-1 1-2 What Is Operations Management? 1

Operation Management - 4583 words

4583 words - 19 pages Operations Management Work Study Analysis Y B WEERASINGHE HD-UGC-10-094 National Institute of Business Management Work Study * Work Study is the systematic examination of the methods of carrying out activities such as to improve the effective use of resources and to set up standards of performance for the activities carried out. * A generic term for those techniques, particularly method study and work measurement, which

Operation Management - 2768 words

2768 words - 12 pages what you should be able to do after reading Chapter 21 and working through this study guide. • Look on operations management as a subject which has important connections with many of the important issues facing business today. [pic] Globalisation Notwithstanding any views you may have on the merits or not of globalisation, as operations become more international some interesting issues do arise. Here are three which are not fully explored

operation management

2624 words - 11 pages Master of Business Administration Cohort : MBA/05/ PT – Year 1 Special Examinations for 2005 / Semester 2 MODULE: OPERATIONS MANAGEMENT MODULE CODE: MBA2105 Duration: 2 Hours 30 Minutes Instructions to Candidates: 1. You are required to answer three questions in total. You should choose only one question from each section. 2. Section A questions primarily relate to Operations Design and Quality Planning and Control 3. Section B

Operation Management - 1701 words

1701 words - 7 pages earn any desired of operating income. Knowing the break-even sales volume can be of vital importance to business operation. It can help them decide whether to introduce a new product line, build a new plant, remain in business. It is also use during the budget process to set sales targets, estimate costs, and other information needed for multiple decisions. The variable that affect the breakeven point are: * Fixed costs any change in

Operation Management - 4875 words

4875 words - 20 pages Operation Management – Forecasting Outline: * * Global Company Profile: Tupperware Corporation * What Is Forecasting? * Forecasting Time Horizons * The Influence of Product Life Cycle * Types Of Forecasts * The Strategic Importance Of Forecasting * Human Resources * Capacity * Supply-Chain Management * Seven Steps In The Forecasting System * Time-series Forecasting

Production and Operation Management

863 words - 4 pages Production and Operation Management Cheng Guoping Chapter 1 Introduction 1. Production System 2. Production and operations in the organization 3. Function and jobs of POM 4. Decision Making in POM 5. The emergence of production and operation management 1. Production System Production and operation management (POM) is the management of an organization's production system, which converts input into the organization 's products and

Operation Management (Opm)

3458 words - 14 pages Table of Contents 1.0 Introduction 3 2.0 Operations management and scope of operations management 4 2.1 Quality control 4 2.2 Stock management 4 3.0 Roles of Operations Manager 5 3.1 Guidance 5 3.2 Motivator 5 3.3 Improve overall performance of operation 5 3.4 Communication and Coordination 6 3.5 Financial planning 6 4.0 The strategic choice for location 7 5.0 Application of technology 8 5.1 Barcode system 8 5.2 Price

Related Essays

Operation Management Essay 3480 Words

3480 words - 14 pages Contents Introduction 2 Task 1: Nature and the Importance of Operation Management 2 Task 2: The Link between Operation Management and Strategic Planning 4 Task 3: Organizing a Typical Production Process 6 Task 4: Application of Relevant Technique to the Production of an Operational Plan for an Organization 7 Conclusion: 9 References: 10 Introduction Operation management is a part of overall function of a business organization

Operation Management Essay 3079 Words

3079 words - 13 pages Table of Contents Chapter 1: Introduction 2 1.1 Company Background 2 1.2 Nature of business 2 1.3 Objectives of Operation Performance 3 Chapter 2: Methodology of Data Analysis and Findings 4 2.1 Transformation Process 4 2.2 5Ps in Education Service 5 2.3 Service process matrix, challenges and delivery 7 2.4 Designing service and process 9 2.5 Operations management in people, jobs and organizations 10 2.6 Working

Operation Management Essay 4552 Words

4552 words - 19 pages ........................................................... 5 2.1. 2.2. Organizational Operation Management at HFL .......................................................... 8 Key Operations at HFL ................................................................................................. 9 2.2.1. Milk Collection .......................................................................................................... 9 2.2.2. Distribution

Operation Management Essay 949 Words

949 words - 4 pages OPERATIONS MANAGEMENT -TOPICS & EXAMPLES What Is Operations and Supply Chain Management? 1-2 The design, operation, and improvement of the systems that create and deliver the firm’s primary products and services ¨  Operations and supply chain management (OSCM) is ¨  ¤  A functional field of business ¤  Concerned with the management of the entire production/delivery system Goods versus Services 1-3 Goods Services