This website uses cookies to ensure you have the best experience. Learn more

Nonverbal Communication In The Context Of Managerial Communication

1370 words - 6 pages

Nonverbal communication in the context of managerial communication


Communication is exchanging and sharing information, ideas and message. Each and every day, in every social interaction, we communicate our feelings, attitudes, thoughts and concerns using a definite medium or pattern. Communication has two major forms namely Nonverbal communication and Verbal communication. In our conversation we use both verbal and nonverbal forms to convey and support the message to be sent.
Verbal communication can be defined as a primary vehicle that organizations use to maintain contact with their internal and external environment. Verbal communication is divided in ...view middle of the document...

The communication process can be describe by the way information flows from the time it is conveyed till the time it reaches its intended recipient and ultimately gather an answer from the recipient. The fundamentals of typical communication process in terms of logical order are as follows:

▪ Sender:
A sender initiates the communication process, e.g. a manager giving instruction to the employees.

▪ Message
The message is a transmitted idea, thought or feeling that may be intentional, deliberate or unintentional. It is consists of verbal and non verbal symbols to hand over the meaning to the receiver, e.g. the manager should describe the purpose of the message and construct each message with the receiver.

▪ Encoding
The process of translating the intended meaning into symbols (words and gestures) is encoding. The person who gets the thought or idea feels the need to communicate. Idea is encoded when it is formed. Then the encoded idea takes the shapes of message and sent to communicate using proper media.

▪ Channel
The medium of delivering the message is called the channel such as printing, mass, electrical, analogue or digital. Speed, cost, convenience, intelligibility, timing, feedback option, documentation etc are some factors to consider while selecting a medium. It is very important to choose the right medium for a particular message as it may highly influence the feedback process.

▪ Receiver
Receiver is any person (It is not necessary that the receiver is in the appropriate channel of communication, receiver can be outsider, client etc) who notices and interprets the message according to self-perception, feelings, backgrounds, ideas and beliefs.

▪ Decoding
After receiving the message the receiver starts to understand the message by a process of decoding where verbal and nonverbal words and symbols are involved to the message to give a meaning. As differences in perception are present between receiver and sender the message may not be interpreted accurately.

▪ Feedback
Feedback is the basic response of the receiver to the interpreted message. During feedback the receiver is the sender. It provides the initial information to the sender about the achievement of the communication. Feedback gives the foundation and chance to ensure that the message was interpreted accurately.

▪ Noise
Noise is anything that distorts or distracts the exchange of message through interference or disturbance. Three types of noises are identified as barrier of effective communication: physical, psychological and semantic noise for example car screeching, sunglasses, biases and prejudices, jargon, technical or complex terms.
This figure showing the communication process.
Nonverbal communication:
The scientific study of nonverbal communication began 125 years ago with the work of Charles...

Other Papers Like Nonverbal Communication in the Context of Managerial Communication

Verbal and Nonverbal Communication Essay

884 words - 4 pages breakfast. He also purrs nonstop, which shows us he is either scared or happy (99.9% of the time, he’s just a fat and happy kitty). Observe Nonverbal Communication in Clusters Once you start looking for nonverbal cues, you will be amazed at how many one person will use on a daily basis. “People generally send several messages at a time” (Cheesebro, O'Connor, & Rios, 2010, p. 86). The next time you have a conversation with someone, make a

Nonverbal and Verbal Communication Essay

825 words - 4 pages meanings, it depends on the culture, having the ability to recognize that language is different among cultures and finally having the ability to understand that verbal communication is considered to be shared understanding. In nonverbal communication the principles consist of understanding cultural differences, many people fail to understand and learn the difference with nonverbal communication, nonverbal communication is often interpreted prior

Verbal and Nonverbal Communication

1236 words - 5 pages you are communicating correctly. Verbal and nonverbal communication is one segment of communication where you can see a lot as an everyday thing. Principles of Verbal and Nonverbal Communication There are many principles of verbal and nonverbal communication. The first one is that everyone speaks with a different language, like from France, Italy, Germany, Mexico, or any other region from the globe. Their grammar and pronunciation is

Gestures and Nonverbal Communication

558 words - 3 pages cultural codes. Nonverbal communication is the process of communicating through sending and receiving wordless messages. These massages can be communicated through gesture or touch, by body language or posture, by facial expression or eye contact. Nonverbal communication can also be conveyed through object communication such as clothing, hairstyle, grooming and confidence or lack thereof. Very few gestures are universally understood

Marketing Communication in Consumer Context

1834 words - 8 pages Question: Marketing communication in consumer marketing context. Discuss. Organizations engage with a variety of audiences in order to pursue their marketing and business objectives. In addition, there are consumers – you and me – people who are free to choose among the many hundreds and thousands of product offerings. Marketing communications provides a core activity so that all interested parties can understand the intentions of others and

“Nonverbal Communication Tends To Provide The Context Of Verbal Communication And Has The Power To Disambiguate Or Invalidate The Content Of Linguistics Expressions“–Krippendorff. Discuss And Provide...

1839 words - 8 pages in different ways. This is the main reason Krippendorff"s theory can be argued as he said nonverbal communication tends to provide the context of verbal communication. We would discuss this further in the latter part of the essay.Let us go back to the third word, disambiguate. Disambiguate is a verb which means to show clearly the differences between two or more word, phrases or even a homophones which are similar in meanings. Nonverbal functions

How to Improve Nonverbal Communication

744 words - 3 pages communication. People can communicate information in numerous ways; so one needs to pay attention to things like eye contact, gestures, postures, body movements, and tone of voice. By paying closer attention to other people‘s nonverbal behaviors, you will improve your own ability to communicate nonverbally as nonverbal communication can be multi-channeled and ambiguous. As part of the essay, I had to interview three persons on how they are able

Body Language and Nonverbal Communication

639 words - 3 pages Cm115-01: Communication Concepts and Skills Professor: Traci Anderson Unit 4 Assignment Body Language and Nonverbal Communication I think that people watching is very entertaining, you can learn a great deal about how people act, dress and interact in their environment. I have decided to observe the nonverbal codes and messages of strangers at Lehman College’s Office of Veterans and Military Affairs. This section of the

Managerial Analysis and Communication

2436 words - 10 pages Managerial Analysis and Communication Case Analysis “Adimpur Gram Vikas Sahakari Mandali” Group Assignment-1 Date of Submission –14th July, 2008 Submitted to: Prof. Debi Prasad Misra Submitted by: Section –A Amit Goel Roll no- 28030 Suman Roll no-28017 Debashis

Managerial Communication Case Study

2035 words - 9 pages local MP shall be neutralized. In this regard, employee from that particular CBA shall be designated in diverse departments within the plant, from where maintaining day to day communication will not be easy. Afterwards, firing policy may be adopted in particular cases after getting assured that no strong protest will get underway as a consequence of such firing. This initiative will also work as a measurement parameter/tool of feedback to test

The Impact of Nonverbal Communication Cues Used by Lecturers During Lectures


Related Essays

Nonverbal Communication Essay

1942 words - 8 pages Oftentimes “language” comes to mind when thinking of communication, but one very intriguing aspect of communication is usually overlooked, Nonverbal communication (NVC). NVC can be defined as “the transfer and exchange of messages in any and all modalities that do not involve words” (Matsumoto, Frank, & Hwang, 2013, p. 4). NVC is all around us, and more often than not so subtle it is not even noticed. Studies have shown, NVC carries between

Managerial Communication Essay

724 words - 3 pages Lois Bombara Managerial Communication MAN 373, June 2010 Conflict over Job Duties Because of the rapid growth of the company in the last six months there is an increase in sales volume and this has caused both the credit office and the accounting office to be busier than normal. A conflict with the job duties of Ruth Rankin, the administrative assistance in the credit

Managerial Communication Essay

759 words - 4 pages Crisis communication Florida international university COM 3135 Managerial Communication Florida International University April 5, 2016 Coca-Cola India What are the key problems that Gupta should focus on in the short term and in the long term? The key problems that Gupta should focus on in the short term are, Gupta has to focus first on improving the bad image of the India coke company. Gupta needs to get back the

Managerial Communication Essay

3814 words - 16 pages J. Osta Enrollment No: 1201212004 Session: 2012-14 Submitted to Chandragupt Institute of Management, Patna CERTIFICATE This is to certify that Ms. Shaily J. Osta, student of Central University of Bihar, enrolment no. CUB 1201212004 worked as intern in the study entitled ‘Evaluation of MGNREGA DIWAS in Bihar’ assigned to Chandragupt Institute of Management Patna by Rural Development Department