Non Verbal Communication Essay

930 words - 4 pages

“Essay on the importance and the use of non-verbal communication”

Few weeks back my friends and I went to a restaurant to eat, obviously.
So we seat at a table and the waitress comes and gives us the menu.
Everyone chose their food and drinks and we were waiting for our food.
While we were waiting for our food a group of about 3 people came to the restaurant, they sat at the table next to us, they were not Hungarian they were foreign students and they spoke English.
So the waitress also came for them and gave them the menu and took their order.
After about half an hour the waitress brings the food for them.
One the them wasn’t satisfied with his food so he called the waitress and ...view middle of the document...

So the guy was telling the chef to change the food for him.
He was doing some signs with his hand indicating that he wants to change it.
But the chef kept talking Hungarian and the guy couldn’t understand.
Then came a girl that was sitting in another table with her boyfriend I guess,
And tried to help solve the situation.
She was Hungarian but she could speak English.
So she asked the guy what seemed to be the problem and the guy explained to her and she told the chef everything.
But they didn’t change the food for him and the girl told the guy that this was your order and the chef says we can’t simply throw food away and make you another one.
The guy was really mad and started cursing at the chef because it wasn’t fair since they didn’t mention in the menu that this will be raw fish.
His friends finished their food but he didn’t touch his food and thus didn’t pay for it. But his friends paid for their food that had no problem.

Recommendations: it would be better if they hired people that can speak English for jobs that will have interactions with foreigners.
And also hire people that are polite and have good communication skills.
And when writing the menu it’s better to be specific about the food ingredients in order to prevent any misunderstanding and misleading.

At the end I want to say that Non-verbal communication is very important in daily life.
And as we saw in my story the guy and the waitress couldn’t understand each other since they couldn’t speak...

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