1. What competitive business strategy do you recommend for Mountain Bank?
I would probably recommend the differentiation business strategy due to the following:
a. retail banking
b. consumer lending
c. real estate & mortgage banking
d. corporate banking
e. customer service
In this case Mountain Bank they should focus on the contingency approach, which would lead to innovation, quality enhancement and career development. Mountain Bank already has a big share of the retail banking market and building on the ...view middle of the document...
3. Which of the four human resource strategies do you recommend for Mountain Bank with respect to its tellers? Why?
Committed expert HR strategy ,because it would align with the business strategy that requires specialized skills such as, expertise in retail banking and cross-selling skills for leveraging and maintaining customers with retail accounts to opening corporate accounts or obtaining possible home and business mortgages ; both of which are very valuable to Mountain Bank business. This is why I recommended Committed Expert HR strategy.