Motivation Or Manupilation Essay

3006 words - 13 pages

Bianca Rodricks:
[Email address]
Bianca Rodricks:
[Email address]
CAse: Foy & Pirelli
Motivated or Manipulated?
CAse: Foy & Pirelli
Motivated or Manipulated?

Executive Summary

The following report is a comparison and analysis of Foy and Pirelli’s old and new management. The case talks about an employee Ashley who was dissatisfied with her job as she was not even enough responsibility and thus, couldn’t work to her full potential. But after her new boss Mike took over there was a cultural revolution in the company. The issues related to the case are further analyzed using the concepts of Human Resource Management such as Job Design, Human Resource ...view middle of the document...

The fourth issue depicts whether Ashley’s new perception of the job is a result of management manipulation, however this argument was countered through a series of in depth analysis using the human resource management process. The changes that Mike brought allowed Ashley to revive the passion she initially had with her job. Also, an assessment is made comparing the approach of job analysis that the old management used – task oriented – to the approach that the new management currently uses – behavioral approach- which reflects the improvement of the working environment that Ashley and her other employees can gain satisfaction from. Thus proving that this is purely a management solution and not manipulation. In conclusion, after conducting these analyses it can be recommended that the cultural revolution was necessary and that Mike can further use management strategies like competency profiling, performance appraisal systems, equal employment opportunities, etc.

Table of Contents
1.0-Introduction 3
2.0- What changes in the job design have contributed to Ashley’s new perception of her job at Foy and Pirelli? 4
3.0- Using the job characteristics model, identify and discuss the motivators and demotivators present in Ashley’s “old” and “new” job. 5
4.0- Would you prefer to work at the ‘old’ or the ‘new’ Foy and Pirelli 6
5.0- Do you think Ashley’s new ‘love for work’ is the product of cunning management manipulation? Why or why not? 7
6.0- Recommendations 8
7.0- Conclusion 8
8.0- References 9


Motivation or manipulation plays an important role in an employee’s output. The case study talks about Ashley, who took up a job as a management trainee with Foy and Pirelli in Melbourne, which tuned out to be a disaster. They hired unwanted trainees every year regardless of whether they were needed or not. As a result, there was insufficient work and Ashley was not repositioned cover one of the financial advisors. Tom, Ashley’s manager, expected her to just observe the advisor. If she wanted to make any contribution, she had to go by the books and constantly consult her boss. Another downfall was that the company mainly worked for the benefit of their sponsors, Yarra Bank, which lead them to earn higher commissions, but in turn lowered their scope and created conflicts. Ashley had moved on to developing her own program, which was in favor of the company, but instead of appreciating her work, her boss Tom told her the current system was assisting them well and that he would make any changes is necessary. Ashley was drained with her job even though there was not much to do. At the time of the year when employees were due from their bonuses, Ashley was extremely upset with what she was given. She was hard working and expected a bonus in line with how she performed. When she questioned her bonus, the manager told her that she was earning a lot for a young lady and that she was being greedy. There soon was a comprehensive...

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