UPS GLOBAL OPERATION WITH THE DIAD
A management information system (MIS) is a computerized database of financial information organized and programmed in such a way that it produces regular reports on operations for every level of management in a company. It is also possible to obtain special reports from the system easily. But how does the information are being obtain and received throughout the world? Simply because wireless communication takes place.
Wireless communication is the transfer of information between two or more points that are not connected by an electrical conductor. The most common wireless technologies use radio.
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Its service area covers 200 nations and handles 4.0 billion parcels per year; around 15.8 million per day, of which 2 million are carried by air transport, most of them in the United States. UPS handles about 61% of all parcels ground deliveries in the United States while this share drops to 34% for the overnight air freight market. It is estimated that UPS delivers more than 6% of the American Gross Domestic Product and 2% of global GDP each and every day.
The infrastructures of UPS are extensive and include 2,400 distribution centers, 93,000 vehicles and 268 airplanes going to 391 airports in the USA and 219 abroad. Besides, UPS makes call to about 310 planes on a contractual basis according to variations in demand, making it the 2nd largest freight airline in the world and the 9th largest airline in terms of revenue. UPS has also an extensive information system specifically adapted to the needs of parcel collection. Each parcel handled requires numerous data elements that are transmitted over a optic cable network supported by satellite and wireless communication. This network is named UPS net. The storage is necessary for the management of the very complex logistics of the several millions of parcels sent each week having different origins, destinations and recipients.
UPS was established in 1907, in Seattle under the name American Messenger Co., to support the need for private messenger and delivery services. Since phones and vehicles were not as common as they are today, messenger couriers were quite useful for an urban population mainly walking or using crowded public transit. The diffusion of the telephone rapidly undermined this business model and incited the company to shift towards the delivery of parcels from department stores. At that time, most urban residents did not own an automobile and were thus unable to carry bulky purchases through the transit system. One of the main factors that explain the success of the enterprise is the early adoption of a logistic based on the consolidation of freight. It implies the combining of packages addressed to a certain neighborhood onto one delivery vehicle to optimize transport costs.
By the 1930s, the company expended to Oakland and then California and took the name it is known as today. It inaugurated United Air Express, offering package air delivery throughout the West Coast. The consolidation system was still the key infrastructure for efficient delivery. This service was also expanded to New York City area, as UPS's service was still mainly intra-urban. From the 1940's to the 1960's, many elements favored the growth of the company; the shortage of fuel and rubber, caused by WWII, considerably reduced the usage of personal cars. The post-WWII expansion of suburbs in many metropolitan areas, where people needed extra delivery services especially where large shopping malls opened, also provided for growth. Simultaneously, the consolidation of the service economy expanded the demand for...