This website uses cookies to ensure you have the best experience. Learn more

Midsouth Chamber Of Commerce Essay

2046 words - 9 pages

Abstract
New Chief Financial Officer (CFO) and Information Systems (IS) manager hired to clean up the Information Systems debacle at the Midsouth Chamber of Commerce (MSCC). ???wordingTwo successive system conversion failures primarily caused by mismanagement of technology, technical staffing and contract management. Incomplete sentence? Analysis is required to determine strategy to remedy the inadequate information system. The new Information Systems manager must choose to modify the current system or implement a new information system solution.Hard to follow. Tell the reader specifically what this paper will be about.
Summary of Facts
The original company information system (built ...view middle of the document...

Modules are missing while others are non-operational. Major software programming is still required but contractual problems halted DMA support. The impaired system caused major disruptions to business processes. Sage Niele, newly hired Chief Financial Officer (CFO) and Vice President of Operations, after two days at the new position, is tasked to manage the organization’s information systems by the MSCC President, Leon Lassiter.  Niele is also appointed exclusive MSCC liaison to Data Management Associates (DMA).  Niele must define the process to research and implement a solution to the MSCC information systems crisis. (Brown, 2009)
Analysis
There are two options for correcting the problem, either modify and fix the current DMA software or identify and implement a new information system solution. The next few paragraphs will explore key factors for each option.
Option 1 – Modify and fix the current DMA software
Key Factor 1 – Assess DMA system compatibility to meet MSCC business needs, current and future
The DMA software system evidenced defects from the earliest implementation dates till present. MSCC staff delivered system deficiency analysis reports to DMA in July 2002, November 2002 and May 2003 without resolution. Significant system processing errors forced MSCC to circumvent with paper processes. Slow-response times hinder the simplest of functions causing employees to work significant overtime to complete tasks. In May 2003, DMA stopped all programming support on the remaining identified unfinished software modules. Niele and MSCC staff members reviewed the current system deficiencies and DMA support and conclude DMA most likely will never be able to get the unfinished and faulty modules operational. Additional evidence has led this group to distrust the data integrity and dependability of the software. Survey of another major client of DMA using the same software relays continued problems.
Key Factor 2 – Assess technical staffing and service support for the DMA system
Local IS staffing has proven to lack the technical expertise to manage the current information system effectively. The key IS person on staff does not demonstrate the ability to manage the hardware platform or possess the expertise to resolve the DMA software problems. The IS person was unable to assist MSCC leadership properly vet the DMA hardware and software system for compatibility to MSCC business processing requirements. Inadequate internal IS staffing caused MSCC to be overly dependent on the external technical expertise from DMA. Past performance insinuates that DMA does not possess the expertise to deliver an operative information system. Additionally, there is no commitment from DMA leadership to furnish the right technical resources to correct the system. The fact the DMA software is custom programmed, most likely proprietary, and currently lacks evidence it will ever successfully operate gives little hope of locating a...

Other Papers Like Midsouth Chamber of Commerce

Business Assistance Programming Offered by Chambers of Commerce

2083 words - 9 pages Chambers of Commerce nationwide.1 Chambers were randomly selected from those organizations that are active members of the United States Chamber of Commerce. The study examined five (5) components: 1. 2. 3. 4. 5. Organizational Structure Services Provided Data & Information Hospitality, Conventions and Tourism Professional Association Participation Key TAKeAWAyS: • Both perceived and real value is the basis of membership

A Brawl in Mickey's Backyard Essay

614 words - 3 pages Case # 1 – A Brawl in Mickey's Backyard 1) What is the issue in this case? There is a dispute between workers at Disney, SunCal the developer, social & environmental activists from one side “First Group” and Disney Incorporation, Business Groups & Chamber of Commerce on the other side “Second Group”. The first group is in favor of SunCal's development project of affordable housing in the expensive Anaheim area, which is close to Disney Park

In-Depth Audience Analysis

1187 words - 5 pages Assignment 2: “In-Depth Audience Analysis” Katina Williams Strayer University MGT 505: Managerial and Business Communication Prepared for: Dr. Russell Handlon Date: 10/30/2013 In-Depth Audience Analysis Illustrate the message’s view of the audience and stakeholders based on the written profile. My local Chamber of Commerce is Prince George’s County. It is one of the largest chambers in the state of Maryland and the District

Mexican Trucks to Haul Freight on U.S. Roads

617 words - 3 pages tariffs that have cost U.S. companies more than $2 billion. They say it will create thousands of jobs and spur trade between the two nations. Supporters include top U.S. transportation officials, the nation's largest trucking industry trade association, businesses that export to Mexico and the U.S. Chamber of Commerce[->6]. "If we're going to boost U.S. exports and create jobs here at home, we must hold on to our major export markets, such as

Role Of International Organization In Trade

3356 words - 14 pages Role of International Organization in Trade Contents Role of International Organization in Trade 2 Introduction 3 1- European Union 3 Introduction 3 European Union law 4 Role of European Union in international trade 5 European Union and the Maldives 6 2- Internal Chamber of Commerce (ICC) 6 Introduction 6 • Arbitration: 6 • Pre-arbitral Referee: 7 • Appointing Authority 7 • ICC ADR 7 • ICC Dispute Board Rules 7 • ICC

Race and Your Community

1640 words - 7 pages success that will determine their ability to live here. It is not a question of race, but of income. Financial success is possible here in Central Springfield. There is a vast assortment of International businesses located here. The Springfield Chamber of Commerce is diligent in their assistance, and the Chamber is why the businesses do so well. The Chamber has established a Diversity Advisory Council, whose primary task “is to lead the Greater

Intellectual Property

334 words - 2 pages organizations, including Judiciary, Thomas J. Donohue, President Interpol, estimate that the trade in and CEO of the U.S. Chamber of counterfeit goods ranges between 6-9% Commerce stated, “Growth in the trade of all current world trade with volume of illegitimate goods over the past 20 sharply rising.2 The Federal Bureau of years is astounding, intellectual property Investigation has called counterfeiting crime is one of the fastest growing

Process And Outcome Evaluations

292 words - 2 pages things done, (2) member development, and (3) community development by determining the effect the program had on the target population over time, (Yuen & Terao, 2003). Examples of an Outcome Evaluation: (1) A police department compared DUI arrests in 2004 with post-awareness campaign arrests in 2006. (2) The Chamber of Commerce Arts Fun Run earned $10,000, $30,000, and $50,000 in consecutive years of operation. Reference: Media

The Causes and Effects of Volcanic Eruptions

849 words - 4 pages explanations as to what triggers a volcanic eruption but three predominate: pressure from exsolved gases in the molten rock, magma buoyancy and filling up of the magma chamber (MacCracken and Perry). As the rock within the earth melts, its volume increases while the mass remains the same. This brings about molten rock that is less dense than the surrounding rock. This magma will tend to rise towards the earth surface due to its buoyancy and will

Arbitration Clause

2230 words - 9 pages (jurisdiction related to the subject-matter of the dispute) the arbitration bodies may be: 1. General arbitration bodies which may settle any kind of disputes, related to any category of international trade contracts. For example, the International Court of Arbitration of the International Chamber of Commerce from Paris; the International Court of Arbitration of the Romanian Chamber of Commerce and so on. 2. Special arbitration bodies which may

History of Stock Exchanges of Bangladesh

1279 words - 6 pages favour with the meeting who felt that East Pakistan should have an independent stock exchange. It was suggested that Dhaka Narayanganj Chamber of Commerce & Industry should approach its members for purchase of membership cards at RS.2000 each for the proposed stock exchange. The location of the exchange it was thought should be either Dhaka, Narayanganj or Chittagong. An organizing committee was appointed consisting of leading commercial and

Related Essays

Midsouth Chamber Of Commerce Essay

636 words - 3 pages Case Study 1: Midsouth Chamber of Commerce-The Role of The Operating Manager Information System Question: Something had to be done- but what? After reading the case, one continues to come up with new problems and issues along the way that are related to information technologies. The three main problems we encountered in this case are lack of IT knowledge, inappropriate planning, and ineffective and inefficient Resource Management. Each of

Hey Y'all Essay

5997 words - 24 pages Appendices: Chelsey Woods Resume . . . . . . . . 1 Policies, procedures, goals, and feedback packet . . . . 2 Internship Final Report . . . . . . . . 3 Chamber Communications Audit . . . . . . 4 Calhoun County Travel Brochures . . . . . . 5 Summer Movies in the Park Series Mock Advertisements . . . 6 Chamber Website FAQ Update . . . . . . . 7 Internship Final Report Calhoun County Chamber of Commerce Chelsey Woods My internship

Rhetorical Analysis

938 words - 4 pages advertisement book written by the WP Chamber of Commerce, is a great example to see how the four constituents can be used in an advertisement to create a well-made argument that attracts an audience. The first constituent, exigence, isn’t too difficult to determine in this piece. In the essay, “Rhetorical Situations and Their Constituents, Keith Grant-Davie defined exigence as “some kind of need or problem that can be addressed and solved through

Zero From Hero Essay

632 words - 3 pages directors Chairman, Astras Ltd. • Honorary Member, Kurmitola Golf Club. • Former Vice President, Baptist World Alliance, 1985-1990 Former Chairmen, Micro Industries Development & Services (MIDAS). • Chairman, Transparency International, Bangladesh Chapter, 2004–2007. • President, Metropolitan Chamber of Commerce & Industries, Dhaka in 1996 and 1997. • Vice-President: International Chamber of Commerce, Bangladesh. â