Thesis Statement : Microsoft is a giant multinational organization that deals mainly in software products for computing devices. In this thesis, we shall examine how Microsoft has implemented the organizational concepts of Organizational Structure, Organizational Culture and Human Resources Practices in achieving its mega-success.
Introduction to Microsoft
Microsoft Corporation is a large American multinational company that develops, licenses, markets and supports software products for different computing devices especially the Personal Computer. Bill Gates and Paul Allen founded it in 1975 in Albuquerque, New Mexico. It is presently headquartered in Redmond, ...view middle of the document...
In 1979, Microsoft moved from New Mexico to Bellevue, Washington. In 1981, Microsoft signed a contract with IBM to develop languages and an operating system for their new personal computer. In 1982, MS-DOS was launched and brought Microsoft its true success. With MS-DOS being purchased by various manufacturers of personal computers, Microsoft rose to become a major software vendor. Microsoft also launched MS-Word, a hugely popular product. In 1983, Microsoft launched its first version of Microsoft Windows, an extension of MS-DOS, providing a graphical operating environment. At this time, Microsoft also introduced the Microsoft Mouse, which made its GUI (Graphical Use Interface) programs much easier to use. In 1989, Microsoft launched the Microsoft Office Suite that consists of several products such as Word, Excel etc. Till date Microsoft has launched several versions of Windows, growing from strength to strength. In the recent past, Microsoft was investigated for possible anti-trust violations and monopolistic practices but was finally let off the hook. With the growing popularity of the Internet in the mid-1990s, Microsoft launched its online service, MSN (Microsoft Network). Around 1998, Microsoft’s browser, the Internet Explorer, became hugely popular and soon overtook all competition in the browser market. In 2001, Microsoft released Windows XP and later on entered the gaming console market by releasing it’s gamebox Microsoft X-Box. Microsoft’s latest offering is Windows Vista, which was released in January 2007.
Microsoft’s Mission Statement states “At Microsoft, our mission and values are to help people and businesses throughout the world realize their full potential” (microsoft.com). As a part of their “Realize your Potential Campaign”, Microsoft donates software, hardware, funding and training to programs all over the world. Bill Gates had a vision of putting a PC on every desk and in every home and that vision has been amply achieved. He now dreams of putting a Server under every desk! With a strong and visionary leader like Bill Gates at the helm, Microsoft has used its resources to its full potential and stayed on top of the computing world for decades.
In their journey to becoming a mega business house, all large organizations use several organizational behaviour concepts. Let us examine three such organizational behaviour concepts that Microsoft has successfully used over time : Organizational Structure, Organization Culture and Human Resource Practices.
Organizational Structure is the formal framework by which the organization manages, divides and co-ordinates all its tasks. Microsoft has successfully used the concept of Organizational Structure to leverage its success over the years. The company is run by a Board of Directors consisting of 10 members, who are elected every year. Five committees have been constituted which oversees matters like audit, finance, governance, nomination of Board...