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Mgt 311 Conflict Management Plan Essay

1298 words - 6 pages

Introduction
In this paper Team A is responsible for developing teams for Riordan Manufacturing’s newly designed CardiCare Valve heart valves. The location of these teams is in Pontiac, Michigan, which produces plastic parts for the organization. Team A will develop a Team Strategy Plan of which we will identify several strategies in building viable teams, identify challenges or barriers that may occur, determine the best approach, and measure the teams efficiency.
While developing these teams, Team A will create a Conflict Management Plan of which we will analyze the teams strengths and weaknesses, implementation of different conflict management strategies, select the best approach, ...view middle of the document...

If all the team members have really strong personalities and like to be in charge the team members may clash and nothing will get done. For Riordan, choosing the right people to be members of their teams will make all the difference in the success or failure of the production of the heart valves.
Challenges or Barriers in Building a Successful Team
Riordan Manufacturing must understand that when bringing current and new employees together to create new teams, conflict may occur. Experienced employees who are set in their ways may have issues in conforming to new ways of doing things and especially working with new employees of the company. The right kind of conflict can be beneficial for teams though, improving their effectiveness. Conflict can be a means of stimulating discussion amongst team members and can lead to better team decisions (Robbins & Judge, 2011).
Another challenge that may occur is when employees who are chosen for teams are used to working independently. Riordan will need to take the time for team building, teaching the team members how to be team players. Creating a reward system for effective and productive teams could be a possible solution to overcoming team members who are used to working by themselves. An organizations reward system must be made to encourage cooperative efforts rather than competitive ones (Robbins & Judge, 2011).

Best Strategy for an Effective Team
To determine the best approach for each team to be effective, Riordan can use a system of pre-selecting the best personality types of employees to work together on each team. By choosing personalities that work well together and then rewarding the employees for their effectiveness, Riordan will be able to tell if the teams they have put together were the best possible or not.
Trial and error will be another way for Riordan to determine if the group of team members chosen was the best choice for the team to be effective. Sometimes team members whom you thought would work together really well end up clashing and holding the team back from its best possible work. Riordan can learn this from observing the teams while they work, and then their production in the end as well. If a team is not working the way Riordan wanted it too, they can switch its team members to create a more efficient team.

Measures used to Determine Successful Operation of the Team
Production will be the best possible way to measure if a team is successful or not. The results from the teams work will let Riordan know if that team and its members work together efficiently.
Another determining factor in the effectiveness of the teams for Riordan will be the team’s conflict management. If the teams are able to work through conflicts and use disagreements to their advantage, using the conflict to stimulate conversations and generate new ideas amongst the team members, Riordan will know that that team is a successful one.

Conflict Management...

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