IIBM Institute of Business Management
Section A: Objective Type (30 marks)
1. a. Job involvement
2. d. self disclosure
3. b. Distributive bargaining
4. b. Interpersonal skill
5. d. Reward power
6. b. Unfreezing
7. a. Sensitivity
8. c. Artifacts
9. b. The Pre-arrival stage
10. d. Leadership style
1. Informal groups.
A group that ...view middle of the document...
Such groups are called formal groups In contrast, informal groups are the groups that are neither formed in response to any organizational requirement nor have a formally defined structure of relationship between the group members. When an informal group adopts a formally defined structure and group processes, it no longer remains an informal group.
Informal groups are the groups that are neither formed in response to any organizational requirement nor have a formally defined structure of relationship between the group members. When an informal group adopts a formally defined structure and group processes, it no longer remains an informal group.
Few examples are given below:
1. Friendship Groups:
2. Interest Groups:
3. Reference Groups:
4. Membership Groups:
The term 'emotion' has been derived from the Latin word "emovere" which -means 'to move", 'to excite', 'to stirrup', or 'to agitate'. Arousal-behaviour is emotion, which is an affect-laden state of the organism. "Affect means experience of pleasantness, unpleasantness, excitation, calmness, tension and relaxation" (E.B. Titchener). It is what we mean when we say that we love, fear, and hate. Some of the other emotions are joy, acceptance, surprise, sadness, anger, and disgust etc.
Emotion is a subjective experience of prolonged feelings. What is feeling? In a general way, feeling refers to "experiencing", "sensing" or having a conscious process". Specific meaning of feeling is, (a) 'sensory experience' such as warmth or pain, and (b) 'affective states', such as feeling of well- being, a feeling of depression, and a feeling of desire etc. Wilhelm Wundt stated three dimensions of feelings, such as (i) pleasant or unpleasant, (ii) tense or relaxed, and (iii) excited or depressed. Intense feelings when prolonged turn to be emotions
P.T. Young has operationally defined emotion in the following way: Emotion is an acute disturbance of the organism as a whole, psychological origin involving behaviour, conscious experiences, and visceral functioning. In emotion, the total behaviour including the receptors, effectors nervous systems, and related psychological processes is affected.
“Emotions are human beings’ warning systems as to what is really going on around them. Emotions are our most reliable indicators of how things are going on in our lives. Emotions help keep us on the right track by making sure that we are led by more than the mental/ intellectual faculties of thought, perception, reason, memory
“Emotions operate on many levels. They have a physical aspect as well as a psychological aspect. Emotions bridge thought, feeling, and action – they operate in every part of a person, they affect many aspects of a person, and the person affects many aspects of the emotions.”
The term 'emotion' has been derived from the Latin word "emovere" which -means 'to move",...