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Mattel And Toy Safety Essay

1067 words - 5 pages

Mattel and Toy Safety
BUS250
Corporate and Social Responsibility

Mattel and Toy Safety
In 2007 the Mattel Corporation had to recall several of their toys due to the presence of lead within the paint and magnet problems with the products it had distributed. Mattel was accountable for distributing numerous toys from their Chinese manufactures. This was one of the largest recalls in American history.
The Mattel Corporation started in 1945. In 1960 it became a publically traded company. Mattel, one of the leading toy companies in the world employs around thirty thousand workers. They sell products in more than one hundred fifty countries. Mattel has many toys like Barbie, and ...view middle of the document...

Mattel placed the blame for the recalls on the Chinese companies that had manufactured the toys. Mattel did try and check that that the manufactures were doing everything within their potential to work out the problems with the toys and were progressing to do everything in their power to make sure that every one of their toys were a high quality product. Mattel provided an inventory of the recalled merchandise on its web site and to they opened a toll free phone line that consumer’s queries concerning the protection of its toys could be answered. They additionally determined to publish ads in leading newspapers and hoped that this might assure shoppers that they'd sure procedures that would result in the social control of quality and safety once it came to Mattel merchandise. Mattel did everything in their power to point out that they cared about their consumers and wanted to ensure they felt safe again. They created many rigorous procedures to make sure the prime quality and safety of their merchandise.
The CPSC or Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency's jurisdiction. The CPSC additionally inspects, monitors, prosecutes and even fines firms that are determined to not conform the regulations of the CPSC. One of the main regulations of the CSPC is that “companies should report a defect/recall inside twenty four hours of discovery". This was one of Mattels largest mistakes in the handling of their finding. On June eighth, 2007 the primary potential web site of LED paint contamination was discovered in one of Mattel's toys. Mattel delayed reporting the matter to the CPSC for nearly a month.
Mattel rather than handling the matter quickly placed the blame on the Chinese makers. This action was unethical. They blasted the manufacturer’s approach before any proof was collected regarding what precisely happened. They also simply failed to apprehend precisely what do once this issue arose. Due to these actions the chief executive officers of Mattel publically apologize for their actions on TV and on their web site. They offered all...

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