This website uses cookies to ensure you have the best experience. Learn more

Managerial Skills Essay

1166 words - 5 pages

SPT 612
Prof. Hsiao
Maurice Miller
29 September 2013

The Dirty Truth on Rewarding Employees
I found an article that sparked my interest on the Harvard Business Review’s Working Knowledge website for many reasons but primarily because it was an article that discussed the real impacts of rewarding employees for certain things in the workplace, which I feel is a very important aspect of management in the workplace. In “How to Demotivate Your Best Employees” by Dina Gerdeman, she takes very important pieces from a recent paper called The Dirty Laundry of Employee Award Programs: Evidence from the Field, written by Harvard Business School Assistant Professor Ian Larkin, along with ...view middle of the document...

In order to deter from consequences, many companies look for incentives and rewards for doing the right thing. According to the plant managers in this study, not coming to work affects them at a higher level since it is a plant and one employee not showing up for work causes employees at work to suffer because the one person absent has to be there in order for the others to be effective at work. The program implemented at the plant started in March 2011 and lasted nine months and the employees with perfect attendance for a month, including no unexcused absences or tardy shift arrivals, were entered into a drawing to win a $75 gift card to a local restaurant or store; the winner's name was drawn at a meeting attended by all the employees. At the end of the sixth month, the plant manager held another drawing for a $100 gift card for all employees with perfect attendance records over the previous six months (Gerdeman, 2013). The study showed that there were benefits but because of the nature of our society, there was also “gaming” the system in order to be eligible for the reward program. While there were increases in the punctuality of the employees that were known for absences and tardiness, there were also a demotivation taking place with the employees that had consistently been punctual and productive. The study found that employees that were already doing the “right” thing at work felt left out when they saw that the winners of the program were employees that just changed for the “rewards” instead of those who habitually were on time. After the program was underway some employees reverted to their old ways which included being tardy and now because the usual punctual employees were demoralized due to not winning the awards program there was an increase in lack of productivity all stemming around the implementation of the reward program. So the main reason this program was put in place was to stop the loss of money and productivity that tardiness and absenteeism caused and it actually ended up adding to the deficit.
While this article attacked this reward program, there is a silver lining in this case because not all programs are more detrimental than beneficial but the key to determining the best course of action for your organization would depend on the overall mentality of your employees. The researchers in this instance concluded that “rewarding one behavior sometimes can "crowd out" intrinsic motivation in another” (Gerdeman, 2013). So to...

Other Papers Like Managerial Skills

Managerial Skills Essay

1252 words - 6 pages the responsibilities that will be most beneficial in the organization success. Identifying ones strengths and weaknesses, a personal leadership style will assist one in the defining processes for which position will be a perfect fit. Examining going over my management skills, I know that the best position that would suit me and my business needs would be my current position as manager/owner. This position has allowed me to exercise my

Managerial Accounting Essay

536 words - 3 pages Unit 1 IP Managerial Accounting Sheri Ann Heil American InterContinental University To: John Smith-CEO From: Sheri Heil-Manager/accounting department Date: February 12, 2012 Re: Hiring managerial accountant to focus on internal accounting Introduction This memo will explain the objectives of having another managerial accountant that would focus on internal accounting for the company. Above all this person will help

In The Company Of Hounds

610 words - 3 pages 1. In what ways does Sue Ryan perform each of the three basic managerial roles - interpersonal, informational, and decision making? How about Candace Stathis? How must both Ryan and Stathis make use of the four critical managerial skills - technical, interpersonal, conceptual, and diagnostic? In the case of each manager, which of these skills seems most in evidence in the video? Which of these skills would you consider most important for a

Essay On "The Work And Skills Of Managers Are The Same Irrespective Of The Level Of Their Position Within The Organisation." Discuss

1754 words - 8 pages subordinates. It is this relative position, along with characteristics specific to the organisation (such as organisational culture and structure), which dictates the skills and work of managers. This paper will analyse and discuss a brief history of the evolving school of management, and the resultant managerial theories, in order to make comparisons on the work and skills of different managerial levels within the organisation.The emergence of

Managers And Management

626 words - 3 pages must use and possess conceptual, interpersonal, technical, and political skills to manage effectively (Robbins et al., 2011). Both managerial roles and critical management skills will be considered while evaluating my current supervisor. . Interpersonal roles are roles in which the manager’s task is to relate to other people. As a figurehead, my supervisor sets a good example at work and is a good role model. In the role of leader, my


5707 words - 23 pages important role by assisting management in using the increasingly specialized skills and sophisticated techniques that are required to solve the different problems of successful decision making and forward planning. The functions of a managerial economist can be broadly defined as the study and interpretation of economic data in the light of the problems of the management. The managerial economist should be in a position to spare more time and

Roles And Functions

425 words - 2 pages , but also in cultural traditions and lifestyles. This presents both a challenge in terms of required employer support and an opportunity with respect to potential performance gains” (Lombardi, Schermerhorn, & Kramer, 2007). The most significant aspect related to healthcare management that I hope to take from this class is learning and gaining the knowledge of the essential managerial skills, which are conceptual skills, human skills, and

Financial Vs Managerial Accounting

1340 words - 6 pages Managerial and Accounting ReportThe Differences Between Managerial and Financial AccountingAlthough economic information can be classified in many ways, accountants often divide accounting information into two types: financial and managerial. The chart on page three provides a graphic illustration of the relationships between managerial and financial accounting that are mentioned in this paper. Understanding this relationship is useful in

Essay Organizational Bevavior

633 words - 3 pages carried out as planned, or adjust plans to achieve the intended purpose. Controlling is a continuous and recurring process, which aims to ensure that the organization’s activities and actual outcomes are consistent with expectations. Mintzberg’s managerial roles include the following aspects: interpersonal roles (figurehead, leader, and liaison) involve interactions with other people, both inside and outside the organization; informational roles

Human Behavior in Organization

632 words - 3 pages human behavior is a major leap forward towards a successful stint as a manager, there remain equally vital variables that make up the complex and dynamic managerial equation. Therefore, a successful manager not only build responsive interpersonal relationships with people within an organization by understanding human behaviors and tendencies but also maintains an impeccable work ethics blessed with profound knowledge and technical skills, having the

Management Leadership

1282 words - 6 pages influence the followers. Managerial leadership is combination of position power with other competencies which inclusive of skills, knowledge, critical thinking, courage and commitment. Yukl (1989) defined leadership as formulating strategies, showing commitment and compliance by implementing strategies and incorporating organization values, whereas managerial work is based on fragmented task. Bass (1985) also saw a distinction between

Related Essays

Managerial Skills Essay

904 words - 4 pages MANAGERIAL SKILLS. * Management is about decision making and developing good relationship to get work well done. * The managerial skills include the following: 1.Conceptual Skills. * This includes the ability to view the organization as whole,understand how the various parts are interdependent and access how the organization relates to its external environment. * Managers need conceptual skills to make adjustments when

Examples Of Managerial Skills Essay

587 words - 3 pages Q. Identify five examples for each Managerial Skill? Examples of Managerial Skills 1. Conceptual Skills (1) An Engineering Manager needs to have conceptual skills to decide his team outputs are comply with project specs, guidelines and his team’s ability, importance and contribution to the organization, industry. (2) Business Development Manager should have strong conceptual skills to see his organization’s future prospects. He or she

Managerial Skills Workshop Essay

2419 words - 10 pages Subject Code : BUMGT6961. Course Title : Managerial Skills Workshop. Course : Master of Business Administration. Assignment Title : Learning Action Plan and Report. Type of assignment: Individual. Submission Date : 06/10/2011 Lecturer : Sally-Anne Leigh Submitted By : Susmitha Kandimalla (UB 30097439) LEARNING ACTION PLAN AND PRESENTATION Introduction: This course is quite different for me. It was more interesting and

Managerial Skills In The 21 St Century

2079 words - 9 pages of course, act responsibly as well. (Crainer, 1998) Henry Mintzberg once asked, "What do managers do?" After conducting his research based on a study of five CEOs, he concluded that managerial work involves interpersonal role, decisional role and informational role. And the fact is that, managers get things done through other people. Therefore, managers are required to possess certain skills and competencies which allow them to play these roles