This website uses cookies to ensure you have the best experience. Learn more

Management Mark And Spencers Essay

594 words - 3 pages

Marks and Spencer used to be structured under a Functional or U-Form design which works by breaking the company into departments like operations, marketing, finance, human resources, and research and development. This design works well with smaller companies but with bigger companies there is too much information for the top manager to handle and deal with. This is exactly what happened to Marks and Spencer. In 1991, Sir Richard Greenbury took over Marks and Spencer for seven years and structured the company to fit the Functional design. He made the company very aristocratic and rigid where by “Head office knows best” (The Economist). This created an atmosphere where by the company focused on their products instead of focusing on their customers. Although Marks and Spencer grew and made huge profits within this time, in 1998 their profits fell very quickly and ...view middle of the document...

The company would hire college students and have them work their way up the ladder. Very rarely did the company hire outside candidate for senior positions. This prevented outside innovations from coming into the organisation.

Reformed Structure

In 1998 Marks and Spencer needed to do something drastic because it was losing out on its market share and their reputation was going down the tubes. The company decided it was time to restructure. The new structure of Marks and Spencer would be more like the Conglomerate or H-Form design. In this design the organisation is set up basically as a holding company comprised of unrelated products. The new Marks and Spencer would have seven different business units: women’s swear, men’s wear, lingerie, children’s wear, food, beauty, and home. This would allow the company to create a more flexible structure which could respond to the fast changing environment. This flexible structure would give autonomy to individual business units helping them tailor to their customers better. Marks and Spencer would no longer operate under the “head office knows best” principle and would give the customers what they really wanted. Another change was also made in the management of the company. At first, Peter Salsbury took over Marks and Spencer after Sir Richard Greensbury resigned and currently Luc Vandevelde heads the company. The company’s head management is running under a short term strategy in order to find someone who can lift Marks and Spencer out the hole. Luc Vandevelde came to the company in May 2000 and will stay on for a year unless he can turn the profits around. To help him out, Roger Holmes, an expert in profit turnaround and customer-focused organisational change, will also join Marks and Spencer in January of 2001 as executive director. The only problem facing the two is that neither have much experience in retailing food or clothing so if they can’t turn profits around, the company board will look to acquire a top level manager from Wal-Mart, the worlds largest retailer.

Other Papers Like Management Mark And Spencers

Human Resources Essay

3896 words - 16 pages Question text Using quantifiable metrics improves the credibility of HR as a profession and allows senior management to identify specific, measurable ways that HR services benefit the organisation. What is the process or term known for quantifiable measuring HR services?   Select one: [pic]a. Return on investment [pic]b. Return on assets [pic]c. Cost of sales [pic] [pic]d. Return on equity Question 22 Incorrect Mark 0.00 out of

Human Resource Managment Essay

3890 words - 16 pages INTERNATIONAL AND COMPERATIVE HUMAN RESOURCE MANAGEMENT ASSIGNMENT 1 INDIVIDUAL REPORT Module Leader: MOIRA CALVELEY Content * Introduction……………………………………………………………………..3 * Hofstede culture thoery…………………………………..……………….4 * Labour Laws……………………………………………………………………..7 * Trade Unions……….…………………………………………………………..8 * Conclusion……….………………………………………………………………9 * Reflection

1234

628 words - 3 pages mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). YesNo Table of Contents TABLE OF CONTENTS INTRODUCTION 1 FORWARD-LOOKING STATEMENTS 3 PART I 4 Item 1. IDENTITY OF DIRECTORS, SENIOR MANAGEMENT AND ADVISORS 4 Item 2. OFFER STATISTICS AND EXPECTED TIMETABLE 4 Item 3. KEY INFORMATION 4 Item 4. INFORMATION ON THE COMPANY 56 Item 4A. UNRESOLVED STAFF COMMENTS

Strategic Managment

4916 words - 20 pages are based on the resources available. This is done by assessing the internal and external environment of the organisation where they use to compete(Boyne and Meier, 2009). It provides the overall direction to the management of the firm by covering the aspect of business objective. Strategy also helps in the developing of proper policies and plans which helps in achieving the goals by proper allocation of the resources. Mark and Spencer is the

Ahd Shdjw Ajhdj

1043 words - 5 pages 3. Anatomy of the Hall Mark Incidence As is revealed from the previous section, higher credit expansion, increased profitability, lower non-performing assets and increased financial inclusion have contributed to an improved banking system during the past decade. The regulatory framework has supported this growth to a large extent. It may be worth to note that at a time when major economies of the world are under tremendous pressure due to the

Dicuss The Reason(S) Managers Should Understand The External Environment

3250 words - 13 pages enables businesses to match their capabilities to the external environment through creating and implementing relevant strategy. It allows proactive management to establish the extent to which it can increase the control of the business over its environment. It also helps provide an understanding of the key dynamics at play both inside and outside the business. It increases the chances that the strategy developed will provide an apt response to the

Wwwwww

271 words - 2 pages  Risk Management  Execution of Event (Cue List preparation)  Quality of documentation  Teamwork and Individual contribution l The documentation includes:  Event proposal  Show Cue List l Group presentation and individual presentation are counted. l All the components of the project MUST in ONE report folder with printout and e-version (if necessary). DEADLINE: 10 May 2013 at 11pm on WebCT PRESENTATION: 13 May 2013 at Lab time Late submission: 0 mark

Business Strategies

3005 words - 13 pages Version 1.0 General Certificate of Education (A-level) June 2011 ICT (Specification 2520) INFO1 Unit 1: Practical Problem Solving in the Digital World Final Mark Scheme Mark schemes are prepared by the Principal Examiner and considered, together with the relevant questions, by a panel of subject teachers. This mark scheme includes any amendments made at the standardisation events which all examiners participate in and is

Project Managemnt

605 words - 3 pages   QUESTION ONE [20 MARKS] You have been appointed by the CEO of an international telecommunications company to make a short presentation to the board of directors about the benefits of using a management-by-projects approach on the company’s next project. Your short presentation (written) should consider the following: 1.1 Explain what project management is, and why it is different to other forms of management. 1.2 Explain how

Marketing

1324 words - 6 pages investigate marketing practices in a business sector and present their findings via an individual report [3000 to 4000 words]. • Formative feedback will be given through workshop discussions, and group work. Frankie Lim L1 Module Introduction & Concepts of Marketing Management L1-5 ASSESSMENT METHODS Sequence Assessment Type Marking Scheme Weighting % Qualifying Mark Pass Mark 001 Assignment PCMS 100 40 40 INDICATIVE

Operation Management Mark & Spencer

2194 words - 9 pages OM Individual Project Mark &Spencer case study Summary INTRODUCTION 3 I. HISTORICAL CONTEXT 3 A. Presentation of Marks & Spencer 3 B. Marks & Spencer’s strategy and its evolution 7 II. DISCUSSION 9 A. The evolutions in the area of operations management 9 B. The new goals of Operations Management 10 CONCLUSION 11 APPENDIX 12 INTRODUCTION Operations management includes the conception of a product; the planning

Related Essays

Human Resources Management (Hrm) And Organisational Performance

1935 words - 8 pages . Kalleberg, A. L., & Moody, J. W. (1994). Human resource management and organizational performance. American Behavioral Scientist, 37(7), 948-962. Marks & Spencers (2014). About us. [online] M&, UK. Available at: http://corporate.marksandspencer.com/mscareers/careers_about [Accessed at 9 February 2014] Nienhueser,W (2011). Empirical Research on Human Resource Management as a Production of Ideology. Management Reviews. 24 (4), 367-393. Pardee, R. L

The Queen Essay

936 words - 4 pages In the 1997 general election, Tony Blair (Michael Sheen) becomes Britain's Labour prime minister. However, the Queen (Helen Mirren) is slightly wary of Blair and his pledge to modernise Britain, but he promises to respect the Royal Family. Three months later, Diana, Princess of Wales died in a car crash at the Alma Bridge tunnel in Paris. Blair's director of communications, Alastair Campbell (Mark Bazeley), prepares a speech in which Diana was

Spencer's Analysis

4417 words - 18 pages company’s sales team to track the entire back end operations and the front end operations, Category management, cash management, HR management etc. In this report I have given a brief picture of the Spencers retail to understand the different aspects of retail. I have also depicted the current standing of Spencer’s on the horizon of Indian retail industry. This RMIP workshop has been a pure learning experience and has enriched and enhanced my

Marketing 4ps Place Essay

1870 words - 8 pages MARKETING: PRINCIPLES AND PRACTICE SM1010 MARKS AND SPENCERS – PLACE MODULE TUTOR: JAYA AKUNURI SEMINAR TUTOR: RULA AL-ABDULRAZAK CONTENTS Page Introduction