Management Communications Essay

2230 words - 9 pages

Name: Elaine
Surname: Azzopardi
Ref No.: PWM7874
th
Date: Wednesday 27 July 2016 Course: ILM April2016 Intake
Assignment Version: 2
Module Title: Management Communication
Submission Form Attached Separately

I am Elaine. I work as a receptionist and my job involves communicating with people and other
members of the staff at the Ministry for Finance. I think that communication is the key to a
successful organisation. Furthermore, with good communication one can enhance performance.
Communication is about exchanging information and the understanding beyond that information.
Effective communication can lead to better interaction with others; improve team work and
problem solving.
...view middle of the document...

One can be sure that the receiver has correctly
understood the message received.
By sticking to the cycle the communication would be more effective because when one has to send a
message to a colleague firstly he has to think carefully and be clear in the message that he or she
wants to deliver. Besides, one has to get to the point at once and be concise and think about not
wasting other people’s time. If the message is unclear or ambiguous the receiver may not
understand the message. The manager must also make sure that the colleagues will know that their
opinions are important too.
Listening to colleagues is a form of respect that should always be felt and transmitted by the
management. Moreover, one has to think before speaking as when words are said there can be
misunderstanding. One should never be too negative as this may put off the other colleagues.

If my director sends someone to tell me to change my section, and my colleague tells me that the
director has asked me that I have to go to the other section the manager should, ideally explain to
me why the decision was taken. However, it may be the case that the colleague will not deliver the
exact words of the manager and I would misunderstand and think that she just does not want me in
the other section anymore. But if the director would send me an email giving me instructions I would
understand the situation better.

Explain, with examples, the importance of selecting an
appropriate tone, language, and level of formality in
management communications
Within an organisation communication is the key to an effective performance at the work place.
Besides if it is to be efficient communication should come from both sides of the spectrum:
management and employees.
There are different ways of communication that managers use. Some of the types include selecting
appropriate tone so that formality is respected and there is appropriate language in management
communications. When a manager is going to communicate with employees the tone of voice and
language should be respectful and efficient all the time. Furthermore, it should transmit strength
and assurance so that the employees know where to stand and get the message more clearly.
Nonetheless a manager must not be full of himself or herself so that the team feel at ease with him
or her. Additionally, professional managers need to use suitable language in the workplace. Slang,
bad grammar, discriminatory or derogatory language must not be used.
As a manager one has to be assertive in communication so that it would be effective when
expressing thoughts and feelings. The manager also has to have self control, active listening and
calm body language. Moreover, one has to be a problem-solver without violating and insulting
others.
One has to use the right words and language tone when in written communication such as reports,
emails, memos, letters and circulars so that the receiver will read the message and get...

Other Papers Like Management Communications

Effective Communications Essay

1116 words - 5 pages Effective Communications Paper Your Name Course # Date Instructor: Today’s growing businesses are often requiring employees to work in teams to meet project deadlines. Working in teams comes with many benefits, such as building employee relationships and knowledge sharing. Unfortunately, teamwork has its negative aspects, such as tension or anxiety, which almost always derives from poor communication. Effective communication within

Business Communications Essay

2774 words - 12 pages tasks. Team members have a shared mission and are often at the core of ‘participative management’. Since team members are collectively responsible for their work, effective communication is essential on every aspect of team performance. Successful teams, forming into groups, provide some advantages, like: * Increased information and knowledge * Increased diversity of views * Increased acceptance of a solution * Higher

Gap Analysis: Global Communications

1624 words - 7 pages Communications has its eyes on the future. The future involves a strategy that involves a global launch with Global Communications leading the way for the communications industry. The actions of Global Communications are those of pioneers. Too look into the unknown and see possibility is unprecedented. Global Communications will attain international acclaim for strikingly upright business practices, and management operations. The economic turnaround will

Global Communications Gap Analysis

2170 words - 9 pages of outsourcing any positions. "By improving decision making, knowledge management, employee needs and coordination; company can progress and retain the name in the communications industry. Workplace communication has a significant effect on organizational performance” (McShane & Glinow, 2005, pg. 324). “By involving those people in the early stages of the decision process” (Bateman & Snell, 2004, pg. 73), Global Communications might have had

Gap Analysis Global Communications

1939 words - 8 pages very competitive market is key; with these strategies GC will be in the right position. Conclusion Global Communications has fallen from one of the top companies in the telecommunications industry, to a company who is struggling to keep its profit shares above water. With the new faces and new ideas in the senior management team, they have developed a plan to pull the company back together. This plan encompasses everything from

Gap Analysis: Global Communications

1774 words - 8 pages In this paper, one will find a gap analysis between Global Communications (GC) senior management and other key stakeholders in the organization. The current situation is that of Global Communications, a telecommunications company that is in the need of changing its strategies of competition in the growing market in order to maintain its presence in the industry. If changes are not made, Global Communications will no longer exist in the ever

Federal Communications Commission

2138 words - 9 pages restorable." | Modernize | "The Commission shall strive to be highly productive, adaptive, and innovative organization that maximizes the benefits to stakeholders, staff, and management from effective systems, processes, resources, and organizational culture." | Figure 1 The Six Goals of the FCC The expanding communications industry grew to be so large that regulation had to be delegated to an agency with enough authority and efficiency to be

Gap Analysis: Global Communications

1584 words - 7 pages to the scenario, as a result of intense competition within the industry, Global Communications required technological changes within the organization through effective cost cutting measures. Stocks fail from $28 to $11 within a short period. The company’s management team presented a “two-pronged aggressive approach” to improve profitability. First to realize growth they needed to introduce new services primarily for small business and local

Global Communications Problem Solution

5910 words - 24 pages the success that the Company will see in the coming years. Alternative Solutions Global Communications has been having major issues with the Union representatives and workers. They kept them in the dark during the negotiations for their new outsourcing plan. Daimler Chrysler group had a similar situation with their Union. Daimler Chrysler’s management came up with a plan to reduce costs that resulted in a reduction in employee workplace

Rogers Communications Inc

1896 words - 8 pages . Globalive Wireless Management Corporation Quebecor Media, Inc. Public Mobile Canada, Inc. DAVE Wireless, Inc. Bragg Communications, Inc. TELUS Communications Company Vonage Holdings Corp. Primus Telecommunications Group, Incorporated Products and Services Wireless * Wireless products and services via Rogers Wireless, Fido and chatr * Mobile Internet access * Mobile video * Application downloading * Video calling

Integrated Marketing Communications

1435 words - 6 pages innovative products. References Clow, K. E. & Baack, D. E. (2012), Integrated advertising, promotion, and marketing communications (5th ed.). Upper Saddle River, NJ: Prentice Hall. Kotler, P. & Keller, K. (2011), Marketing management, New York: Prentice Hall, (14th ed.). Ogden, J. R. & Ogden, D. T. (2014), Integrated marketing communications: Advertising, public relations, and more. San Diego, CA: Bridgepoint Education, Inc..

Related Essays

Change Management And Communications Plan Essay

1085 words - 5 pages   [pic] Change Management & Communication Plan Kayala Allen & Barbara Nelson MGT/311 July 23, 2012 Dr. Lisa Babin Verret Change Management and Communication Paper Change is subject to happen at any given time within a company.  Basically companies make changes to improve the work environment and to make sure they stay in business.  There are always reasons behind changes

Organizational Communications: Global Communications Essay

1159 words - 5 pages Organizational Communications: Global Communications The senior leadership team of Global Communications is faced with the task of problem-solving and decision-making under extreme economic pressures. The company stock has fallen in value more than 50 percent, the stockholders are unsettled with low returns, and increased competition has caused a loss of market share. They must develop a strategy that improves profitability and productivity

Formal Communications Essay

1265 words - 6 pages communications regarding internal control matters. Statement on Auditing Standards (SAS) No. 112 was replaced by SAS No. 115, effecting audits of financial statements for periods ending on or after December 15, 2009 (AICPA, 2009). SAS No. 112, Communicating Internal Control Related Matters Identified in an Audit, required an auditor to report, in writing, to management and governing bodies any control deficiencies found during an audit that were considered

Communications Outline

1044 words - 5 pages to other audiences. If workers are acquainted and committed, communications with other people are probable to be powerful as well. References Bryant, L. (2009). The art of active listening. Practice Nurse, 37(6), 49-52. Hughes, R., & Beatty, K. (2005). Five Steps to Leading Strategically. T+D, 59(12), 46-48. Kane-Urrabazo, C. (2006). Management's role in shaping organizational culture. Journal Of Nursing Management