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Management And Leadership Paper

1210 words - 5 pages

Management and Leadership Paper
Kayla Burton
April 28th, 2014
Dana Parsons

“It’s not just the creation of results that makes good leadership. Good leaders are able to deliberately create challenging results by enlisting the help of others” (SIYLI). We deal with the concept of leadership in our ever day lives whether it comes to our families, jobs, school, even social groups. We also have all dealt with a leader that shouldn’t have been put in charge and that’s why it’s important to acknowledge what it takes to be a good leader. Leadership is a complicated and all-encompassing task. There are several qualities that are the backbone of being a successful leader.
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Being creative and innovative are two huge characteristics that leaders must have today. If you’re going to do something the same way everyone else is well you’ll never be able to top the competition.
There are so many more characteristics that a good leader should have but each leader is different and unique in their own way and certain leaders may be good for some organizations but not for others. I’ve worked in the banking industry for a while now and it is one of the most competitive industries out there. My district manager that I work with now is one of the best leaders I’ve known. I had a branch manager who was disrespectful and unkind with almost daily condescending attacks on my person. I began to feel belittled and the job I once loved I now hated and went in only to collect my paycheck and get out of there as soon as I could. Johnathon, our district manager went through the branches he was in charge of and found a branch manager that he thought I would work well with. He transferred me branches and consistently checks in on me to see how I’m doing and coaches me in a way where I don’t feel attacked but valued. To me that is the most important leadership quality; a leader who makes their employees feel valued because at the end of the day we spend more time with these people then we do with our families and it’s important to have a sense of self-worth in every working environment. A leader who recognizes your talents and strengthens your weaknesses is a remarkable thing to have.
Organization Culture
In the banking industry organization is key to every day success. Wells Fargo as an organization has several resources to help keep their employees engaged and organized. Leaders contribute to a healthy organization culture by keeping employees accountable for their days. Wells Fargo is a sales driven organization and activity and effectiveness will equal results. This equation leaves little time for lollygagging. Each day a banker collects data from the bankers in their branch, compiles it into a report that they then will email to their branch manager and their district manager. It highlights their successes for the day and then goes over what they have for tomorrow.
This level of planning and organization keeps employees accountable for what they have going and pushes them to be more effective in setting appointments and so forth. Wells Fargo also empowers its employees through weekly and sometimes even daily recognition through district emails. The sales...

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