Management & Leadership: Macy’s
June 18, 2012
Management & Leadership: Macy’s
Before beginning, a little introduction to the company is in order. In 1858, Macy’s was born, meaning 153 years of running. Macy’s is one of America’s iconic retailing brand and department stores. The department store has about 800 stores open throughout the United States as well as a website. Macy’s management states, “Macy’s offers powerful assortments and the best brands, tailored to each and every customer with obvious value, engaging service and unforgettable moments,”(Macy’s Inc, n.d.). Macy’s is sure to embrace the consumers and do the utmost ...view middle of the document...
d.). Management take strategic steps into Macy’s, the strategic steps contribute to the continued success and growth of the department store. Macy’s believe localization is vital to the department store. The department store is sure to make each Macy’s precise to the location which the consumer shops. The decision-making among management is more locally focused tailoring merchandise variety, space distribution, service levels, visual merchandising and special events at each store.
Management and Leadership are used simultaneously and cohesively but each one differs and need understanding. For one thing the clearest difference lies in the manner managers and leaders motivate and stimulate people. There are times when managers are leaders and leaders are mangers.
Simply put, managers have people work underneath them known as subordinates. Management has authority and the subordinates are to do as told. So the managers delegate to the subordinates. In the article Leadership vs. Management, “Managers are paid to get things done (they are subordinates too), often within tight constraints of time and money. They thus naturally pass on this work focus to their subordinates,” (Leadership vs. Management, n.d.).Management has and need three personal skills, technical, human, and conceptual. The technical skill set is the knowledge and proficiency of specific work or activities. The human skill set is the knowledge and ability to work with people, working in groups and knowing what needs to be done. The conceptual skill set is the ability to handle ideas and concepts. Conceptual skill does not require working with people but the ideas. Each skill is important to managers and is necessary to have. Management like comfort and want everything to run smoothly and happily. Managers tend to try to avoid conflict and risky behaviors thus delegating with ease and clarity.
Leaders will not have people underneath the like subordinates while they are leading. If Leaders have subordinates, the leader is most likely also a manager. Leading is means you have followers so the authority role is something that has to be given up because being a follower is voluntary. Leadership requires charisma and appeal. Leaders have to inspire the followers not simply tell them what to do. The people must want to follow the leader so one has to appeal to the followers illustrating that he or she can lead in the direction the follower wants or admires. In the article Leadership vs. Management, “They must want to follow you enough to stop what they are doing and perhaps walk into danger and situations that they would not normally consider risking,” (Leadership vs. Management, n.d.). Leaders usually have rewards. The rewards are not just physical but mental as well thus the followers feel more motivated and trust the leaders. The personality of leaders varies from quiet to loud but one thing for sure is leaders are good with people. Being a people person...