Unit 5 Team IBM Case Study
Team E: Tonji Williams, Will Solomon, Dwayne Washington, Kimberly Tillar
Leadership Strategies for a Changing World
October 15, 2013
Dr. Jennifer Fleming
Many companies have developed internationally and have become a powerhouse; they have many different challenges for them to conquer. The industry is on the rise and pushing companies to greater heights. IBM is moving, growing and changing in the industry they have faced many challenges from the opposition and are a head of their competitor. This achievement is a tough move but they are doing the right things by keeping the company on track and to keep up with their multifaceted ...view middle of the document...
Innovation matters for the customers and the world. Trust and personal responsibility in all relationships (Kanter, 2011).” These new values were not only for the customers but for the employees of IBM as well. They began to express their creativity through innovations as well as sells without having top management tell them what to do. These values were embraced and relevant everywhere (Kanter, 2011).
According to Kanter, “IBM’s approach to corporate citizenship was closely connected to its business purpose: to harness the power of innovation in service to the social and educational goals of the broader society (Kanter, 2011).” IBM started to form closer relationships with global partners as well as governments, and corporate community relations in mid-2005. IBM also made technology accessible to people with disabilities. This opened barriers in the workforce, community relations, and technology research (Kanter, 2011). IBM had grown their business through the partnerships that they are engaged with other organizations and suppliers. These partnerships assisted IBM in leveraging the market. This also brought many channels of distribution of IBM products and the partners of IBM were able to increase productivity. The partners were able to take advantage of the learning centers of IBM to help increase their productivity and efficiency. With the relationships that the company has built with their partners they have been able to create and implement new patents, products, and services for the market.
IBM has learned a lot lessens while operating as a business and they know that a firm has to be effective is critical that a company fully understands that global communities that they business serves (Kanter, 2011). One of the biggest lessons that the company learned was that the company would be involved in changes to culture that they are with technology. IBM knows that the most important asset a company can ever have is the employees that they have working with them. IBM is indeed producing that they are intending to generate. The employees continually use their creativity and ability to make sound decisions that progress the company forward. Trust is one of the biggest factors in the company producing their results and engaging with cohesive partnerships (Kanter, 2011). A company needs to have a certain level of trust in their employees and their partners to be able to empower them to ensure that there is a sufficient and efficient decision making among employees. Trust must be managed by the company along with the empowerment of the employees to monitor the actions that are made by the company.
In having trust and empowering the employees a company becomes a social business that provides a long-term strategic approach that will help shape the culture of the communities that they serve. The firm will be highly dependent on the leadership and the strategy that they develop that will impact all departments in the company. Everyone...