This website uses cookies to ensure you have the best experience. Learn more

Lessons Learnt Report

2626 words - 11 pages

MIS Project Management at First National Bank


Lessons Learned Report


Prepared by: Group B



09-12-2013

Table of Contents
1. Introduction 3
2. Project Overview 4
3. Contributing Factors to Failure 5
3.1. Project Proposal Lifecycle 5
3.2. Planning and Communications 6
3.3. Risk Management 6
3.4. Stakeholder Involvement 7
4. Recommendations 9
4.1. Inter-Departmental / Stakeholders Conflict Management 9
4.2. Effective Planning and Communications Strategy 11
4.3. Shorter proposal lifecycle 11
4.4. Introduction of Risk Management mechanism 12
5. Conclusion 12
6. Bibliography 13

Introduction
“Collecting and analyzing ...view middle of the document...

Project Overview
The pre-project corporate banking (raising the majority of the bank’s profits) at First National Bank was absent of a corporate database, which caused the following shortcomings:
* Corporate services were provided by many banking departments and no one individual knew what total banking services a corporate customer was using.
* It was impossible to determine how profitable a corporate customer was to the bank.
* Contact officers did not have regularly scheduled calls to sell likely services to corporations in a professional manner which potentially let to a vast market of untapped corporate customers in Ohio.
* Corporate data was processed manually and by a number of different internal divisions and time-sharing at various vendors as well as digitally in many internal information systems.
The scope of the MIS project was to consolidate information about corporate customers from many areas at the bank into one corporate database. With a successful completion of the project the following goals will be achieved:
* To better serve the corporate customers;
* To contribute heavily to the profit structure of the bank through repricing of services and increased selling of services to corporations.
MIS development project passed the project proposal life cycle and the first sub phase of project life cycle (the elaboration of project plan). However the second sub phase (user requirements) was never completed and the project resulted in being tabled. The project can be defined as unsuccessful because the objective (scope, resources and schedule) was not achieved.

Contributing Factors to Failure
Project Proposal Lifecycle
The Project Proposal Lifecycle for approval involves a long process of 7 main steps. Meetings are held monthly in which prioritisation of proposals are given and either dropped, tabled for further review or assigned a priority relative to on-going projects and available resources.
The process and length of time it takes to have a project approved and initiated adds to ineffective use of time wasted and incurred costs for Systems Research, although the costs are not included as part of the overall project.
Figure 3.2: Project Proposal Lifecycle
User Department
Prepare draft statement of problem
1
President of ISD
Reviews and sends to Systems Research
2
Systems Research
Prepare an Impact Statement with Approximate Project Fea…….
3
Priorities Committee
Review and prioritise Impact Statement
4

low
high
Systems Research
Prepare full-scale Project Proposal
5
User Sponsor
Review of Project Proposal
6
Priorities Committee
7.1 User sponsor speaks in favour of proposal
7.2 Evaluated by Priorities committee
7.3 Prioritise list of proposals
7.4 Assign proposal to Systems Group

7
Systems Group Assigned

high
low

Planning and Communications
Jim didn’t have an effective Planning and Communications strategy in place.
And lack of planning documents led to...

Other Papers Like Lessons Learnt Report

Hdi 2013 Report

3338 words - 14 pages UNDP HDR-QMMM SYBA 1 Sr. No. 1 2 3 4 5 6 7 8 9 Partuculars Introduction A1)Synopsis of the Report A2)Chapter 3 the Heart of this report A3)HDR 2013 Significance to a Macroeconomics student A4)Findings of the Report with Regards to Venezuela A5)Lessons Learnt From this Assignment Conclusion Appendix 1 Bibliography Page No. 3 3 4 7 8 9 10 11 12 2 Introduction: The report I have studied for this assignment is the Human

Reflection Paper

1399 words - 6 pages this team and I definitely have learnt valuable lessons from each of them. Although we achieved our company goal successfully, nonetheless, I hope my TEAM mates are satisfied with my contribution and have enjoyed the process of working together as a team, as much as I did.

Support Worker

3585 words - 15 pages promised that lessons will be learned from the case. It comes after the comprehensive independent report carried out into Mrs Tambling’s care by the Dorset authorities. Mr Gocoul sits on the Safeguarding Board for Dorset and was one of the senior staff who reviewed the case. He said: “There were nine agencies involved with Mrs Tambling and lessons need to be learnt to address the key concerns and issues in the report. “Over the two decades Mrs

Case Study for Kodak

1495 words - 6 pages on the road to innovation. Taking in to consideration of the mistakes and lessons learnt from the past, Perez is reinventing the company’s core business model. As Perez reassembled the business he replaced a lot of executives to get the organisation on track. While Perez’s innovation of the organisation could be argued that this will help Kodak recover, there are also many substantial problems that could occur. One major problem for Kodak is the

Ineffectiveness of Learning History in Vietnam

5807 words - 24 pages 1. Introduction In Vietnam, planning and conducting more effective learning and teaching strategies for History is considered as one of the most challenging task for educators (Mr. Truong Tan Sang 2012). The quality of teaching and learning History has stood low and even had tendency to get worse in the past few years. A report in Tuoi tre (July 26, 2011) revealed that the year 2011 witnessed an unprecedentedly disappointed result in History of

Internship

2036 words - 9 pages VIETNAM NATIONAL UNIVERSITY- HO CHI MINH INTERNATIONAL UNIVERSITY- SCHOOL OF BUSINESS INTERNSHIP REPORT Student Name: Ho Viet Dung Advisor: Nguyen Canh Tien Supervisor: Luu Van Nam, Director of Nam Tien Company Company name: Nam Tien Import & Export Service Trading Co Ltd Start day: June 26th End day: August 28th Number of internship days: 32 days Type of internship: Full-time Position: Sale Executive Ho Chi Minh

The Daniel Pelka Serious Case Review

2426 words - 10 pages The Daniel Pelka serious case review is one of many that are conducted around the United Kingdom every year. A serious case review is a local enquiry into the death or serious injury of a child, where abuse or neglect are known or suspected. These are conducted by the Local Safeguarding Children Boards; with the main focus being on what lessons can be learnt locally to prevent this from happening again (Brandon, Bailey, Belderson, 2010). In this

Understanding the Impact of Prejudice and Discrimination on Children and Young People

1219 words - 5 pages in many different forms. We provide the pupils with opportunities to learn about the world around them by offering lessons such as RE, PHSE, music and dance as well as celebrating festivals such as Diwali and the Chinese New Year. Our staff offer inclusive teaching in the classroom with opportunities for all children to be actively involved. For example teachers modify course materials and activities to be more accessible to all

Sociology

1079 words - 5 pages knowledge about poverty in all spheres. The study has four specific objectives: • To develop a simple framework and an idea about Poverty. • To research the happenings and sufferings through this social issue in the society. • To document cases of people who are suffering from poverty, its effects on their life. • To assess challenges and lessons learnt and to make recommendations for strengthening the society against this issue. BENEFITS OF THE

Millenium Development Goals and India

2624 words - 11 pages decades, Madhya Pradesh has recorded impressive achievements in education as a result of greater and better public intervention. While there are lessons to be learnt from the success of Kerala, there are important lessons to be learnt from the improvements made by Madhya Pradesh. These lessons acquire great significance for the other BIMARU states which share cultural contiguity with Madhya Pradesh. Case Study: Kerala What distinguishes Kerala's

The Use of Ict in Science Lessons

3743 words - 15 pages Critically evaluate the use of ICT in science Pupils are now required to have ICT lessons where they can build their knowledge of ICT and its uses; there is also a statutory requirement for pupils to use ICT in every subject at school. My placement has been at Deyes High School. The school has, this year, introduced a btec course in science. Through spending time in the science btec lessons I have noticed that a big proportion of the lessons

Related Essays

Leadership Essay

786 words - 4 pages design it? • How do you motivate people in your organisation? • Do you change your leadership style based on the needs of the group or individuals you are working with? • What are the most common mistakes that you see today’s managers make? • What are the things that you find most personally rewarding and satisfying? • What are the three most important leadership lessons you have learned? • What are the three most important management lessons

Business Computers Essay

1022 words - 5 pages items that we do could remain competitive without computers. Benefits include reduced errors and better accounting controls, plus staff are freed of mundane clerical details and able to provide a far better service to our customers." The lessons learnt during this time are outlined in the following report under five main headings; staff, Physical, Customer, Computer/Security and Backup.TABLE TO SHOW POSSIBLE CHANGES IN STAFFING AFTER

Nansgement Essay

1057 words - 5 pages reason why the employee was missing the working hours. Lessons I Learnt From the Conversation about Communication From the account above, I learnt that passing information at the right time to the right people can help prevent complication of cases. Had the head of department express to me his problem, I would have organize for his work leave earlier and he would have not got into the trouble.Another illustration from the account which explains

Outline Some Of The Challenges To The Police Service In The 'post Macpherson' Era. Discuss This Statement With Reference To The Contribution Of Public Sector Partnerships

1754 words - 8 pages institutional racism. As a result of the report, confidence amongst ethnic minorities was at an all time low, and it created a distinct lack of trust for the police. This was in itself a great challenge, as the force had to accept its downfalls and agree to a complete reform. Although the report displayed many weaknesses within the service, the lessons learnt proved to be extremely valuable. Lessons learned from the Macpherson report into the